CATEGORIES

  • Articles
  • Ask a Mechanic
  • Car Safety
  • EV & Hybrid
  • Fleet
  • Mechanical Tips
  • Membership
  • Press
  • Recalls
  • Repair Tasks
  • Top Auto Parts Brands
  • Top Mechanics
  • top tips

Why a car warranty is warranted

Michael Jacobson

Updated 11 Jan 2021

Michael Jacobson

Article Image

So, you've bought a car, you love it more than hot chips and a month later you're driving down the road and the engine falls out.

Now is not the time to muse: "I hope my warranty covers this."

Warranties are an important consideration in the car buying process and there are plenty of them, each offering specific benefits/provisions and giving rise to questions such as:

Are car warranties really worth it?

What do they cover?

What power does the dealer retain?

Warranty? Which Warranty?

It's not every day we buy a new car, but it is important not to allow your excitement to cloud your judgment.

Where your new car is concerned it pays to think about the unthinkable, and that's where your warranty comes in.

A reputable warranty – usually factored around time or kilometres travelled, whichever comes first – is in the best interests of you, your dealer and the manufacturer.

It's their legally bound promise to do the right thing by you should trouble strike within the warranty period.

In Australia, new cars are covered by a manufacturer's warranty and, depending on how much you pay, may also be subject to the Australian Government's statutory warranty.

An extended warranty, as the name suggests, is an addition to the manufacturer/dealer warranties.

Check the specs carefully, because there may be conditions and loopholes, especially around servicing.

When you buy a used car from a dealership, a government statutory warranty will apply under stipulations on age (under 10 years old – that's the car, not you), the odometer (less than 160,000km) and price as affected by the Luxury Car Tax Thresholds.

A general used car warranty is simpler and, unsurprisingly, provides benefits and terms below those offered for new cars.

Will my warranty void if I don't service at the dealership?

Car dealerships make a lot of money through their service departments, but it is not – repeat NOT – their decision on where you have any work done on your new car.

The RACQ has good advice on this, noting: "In the end it is your decision where to have your vehicle serviced.

However, wherever that may be, it's reasonable to expect that any work done is performed by qualified people, according to the manufacturer's specifications and service intervals, and using genuine or comparable quality parts where required."

The situation may differ with a used car warranty, because some dealerships can and will require servicing and repairs to be handled by them.

What's covered in a new car warranty and what's not?

A warranty is not an insurance policy.

It pertains to the structural, mechanical and technological components ensuring performance, reliability and safety.

It does not pertain to damage from prangs, improper use or general wear.

Defects, yes.

Hooning on a Saturday night in Surfers Paradise, no.

The Australian Competition and Consumer Commission has a handy guide to dispel the myths surrounding new car servicing and warranties.

Will a Mobile Mechanic preserve my car warranty?

It's no fun sitting around a service centre waiting for your car's turn on the hoist.

That's why mobile mechanics are incredibly popular and convenient.

Just be certain they offer warranty-safe logbook servicing. 

Should I service my car myself?

For some, the DIY option on car servicing and repairs may seem a great way to save on labour costs.

However, self-servicing also runs the risk of invalidating your warranty, a scenario particularly relevant with regard to your professional qualifications, choice of replacement parts and logbook authority.

At AutoGuru, we can help with questions and concerns around warranties.

Will using AutoGuru affect my warranty?

Will using an independent workshop void my new car warranty?

New car warranties

Michael Jacobson

Written By

Michael Jacobson

Michael Jacobson is an award-winning Queensland-based writer.

His appreciation for motoring began as a young journalist covering racing from Simmons Plains in Tasmania.

Over the years he has interviewed many Australian and international motoring greats.

He has also been driven around Lakeside Raceway at ferocious speed, circumnavigated the Gold Coast Indy circuit at more than 200kmh and managed to squeeze 365,000 kilometres out of a Toyota Starlet.

Related Pages

related pages
  • 10 Ways To Help Cut Car Costs

  • Ready to Ditch Your Car for Cheap Transport in Queensland? Don't Forget These Car Maintenance Tips

  • 9 ways to make your car last longer

  • Top 7 ways to save money on car servicing

  • 5 easy ways to look after your car

Service offerings

  • Car Service Costs
  • Car Repair
  • Mechanics
  • Mobile Mechanics
  • Windscreens
  • Brakes
  • Clutch
  • Air Conditioning
  • Suspension and Steering
  • Auto Electrician
  • Radiator Repairs
  • Car Battery
  • Transmission
  • Tyres
  • Window Tinting
  • Scratch & Dent
  • Car Wash Detailing
  • Inspections

Customer info

  • Privacy Policy
  • Terms and Conditions
  • Community Guidelines
  • Competition Terms
  • Buy Now, Pay Later

About

  • Help
  • Contact AutoGuru
  • Car Advice
  • Top Mechanics
  • Memberships
  • FleetGuru
  • Business Products

Are you an auto repairer?

Sign up
Log in

Our other sites

  • New Zealand
Iso 27001

AutoGuru acknowledges and pays respects to the people of the Yugambeh language region of the Gold Coast where we are based and all their descendants both past and present. We also acknowledge the many Aboriginal and Torres Strait Islander ancestors of the land in which our network of auto service providers operate.

Copyright © 2026 AutoGuru Australia Pty LtdMade with ❤ in Australia