Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.
There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal Afterpay or Zip and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.
Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.
Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).
If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.
If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.
Any additional services offered by the workshop will be included in this section.
A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.
If minor quantities of other fluids are required, the mechanic will top these up.
A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See the list of Service Tasks at the top of the booking confirmation page.
The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Manufacturers Warranty.
Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.
The mechanic will sign off each item and stamp your logbook once all tasks are completed and your manufacturer's warranty will remain intact.
You sure can! Once you have entered in your vehicle details and location on the home screen, the next page will ask you what repair or service you're after.
You can browse through the categories that we've listed, such as Brakes, Clutch or Timing belt/chain, or by clicking the blue "Search repairs & inspections"buttonat the bottom of the page, you can search for the repair you're after.
If you're still unable to find what you're after, click on the blue "Can't find it? We can help!" button and you'll be provided with a comment box where you can describe the repair you need.
Once you've selected a repair, either click "Continue" to move on in the quote process or, If you'd like to add another repair, click the "Add more items" button.
Booking through AutoGuru gives you access to three payment options:
1. Pay upfront and online using your credit card or PayPal 2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments 3. Pay the workshop when you pick your car up and the service and/or repairs have been completed
Terms & Conditions for the Supercheap Auto Gift Card Promotion
This promotional offer ("Offer") commenced at 12:01am AEST Tuesday 24 November 2015 and ends at 11:59pm AEST on Monday 31 December 2018 ("Promotion Period").
Using the promo code in accordance with these terms and conditions entitles you to a Supercheap Auto Gift Card when a confirmed car service booking is made viaAutoGuruduring the Promotion Period.
You must apply the promo code during the online booking process throughAutoGuruor when booking with one of our customer service agents to receive a Supercheap Gift Card on completion of the booking.
Gift Card will be valid for 12 months from date of issue and available for use up to the expiry date shown on the Gift Card. Any balance that remains on a Gift Card will not be available for use after the card's expiry date.
The promo code cannot be used in conjunction with any other offer.
Promo codes cannot be sold, transferred, traded or redeemed for cash or any other goods or services.
If you are unsure how to use the promo code, please contact customer service before finalising your booking.
This Offer will not be honoured if the promo code has not been correctly applied on the booking page or if the booking is not completed.
The Offer does not apply to a booking that has already been completed.
The Offer is only valid during the Promotion Period.
Our adjudication on any matter pertaining to the Offer is final and binding. Terms & Conditions are also applicable to the Supercheap Auto Gift Card and can be viewedhere.
Youi Cashback Terms and Conditions
Offer only applies to a minimum service spend of $150 inclusive of GST (includes labour charges, parts and supplies)
Open to job types that meet the $150 minimum spend requirement and booked throughAutoGuru, this includes basic services, logbook services, repairs, pre-purchase inspections and roadworthy inspections
The offer excludes eligible jobs booked in Northern Territory
Eligibility for the cashback is contingent on you, the customer, providing the correct discount code to Youi, when obtaining the comprehensive car insurance policy
Car must be deemed serviced byAutoGurufor cashback to be redeemed (that is, the work must actually be performed)
Only one discount code can be applied to a booking to redeem the cashback (that is, the maximum cashback you may be eligible for is $150)
Cashback is limited to one per comprehensive car insurance policy obtained by you
The term ‘select repairs’ defines that the discount is only applicable to any instantly priced repair booked throughwww.autoguru.com.auand excludes any repairs that cannot be instantly quoted through AutoGuru
To qualify, the minimum service or select repairs value must be over $150
The discount does not apply to roadworthy inspections or any additional service item (such as additional parts, accessories or additional labour) that our records indicate are not prescribed for your logbook or basic service or if arranged directly with the workshop
The Promotion offer is not transferable for cash and cannot be used in conjunction with any other offer
The Promotion offer does not apply to a booking that has already been confirmed or serviced
The discount code can be applied on the finalise page within the ‘promo code’ section or a red banner may also be displayed ona workshopslisting in the bottom right-hand corner of their profile image in search results stating ‘SAVE $50 NOW’ which will automatically apply the $50 discount
Standard Terms and Conditions of use also apply when making a booking for a service, select repair or pre-purchase inspection of your vehicle throughwww.autoguru.com.au
AutoGuru Australia Pty Ltd adjudication on any matter pertaining to thePromotionoffer is final and binding
This Promotional offer starts at 12am (AEST) 03/03/2019 and ends on 11:59pm (AEST) 16/03/2019 ("Promotion Period").
All bookings must be made by the end of the promotion period on the 16/03/2019.
Promotion offer is $50 off an instantly priced logbook or basic service and instantly priced select repairs booked only through a participating supplier on www.autoguru.com.au during the Promotion Period and excludes any repairs that cannot be instantly quoted through www.autoguru.com.au.
To be valid, booking must be made with a particpating Bridgestone Select store/s during the promotion period through www.autoguru.com.au.
The term ‘select repairs’ defines that the discount is only applicable to any instantly priced repair booked through www.autoguru.com.au and excludes any repairs that cannot be instantly quoted through AutoGuru.
To qualify, the minimum service or select repairs value must be over $200.
The discount does not apply to roadworthy inspections or any additional service item (such as additional parts, accessories or additional labour) that our records indicate are not prescribed for your logbook or basic service or if arranged directly with the workshop.
The Promotion offer is not transferable for cash and cannot be used in conjunction with any other offer.
The Promotion offer does not apply to a booking that has already been confirmed or serviced.
The discount code can be applied on the finalise page within the ‘promo code’ section or a red banner may also be displayed on a suppliers listing in the bottom right-hand corner of their profile image in search results which will automatically apply the $50 discount upon checkout.
Standard Terms and Conditions of use also apply when making a booking for a service, select repair or pre-purchase inspection of your vehicle through www.autoguru.com.au.
AutoGuru Australia Pty Ltd adjudication on any matter pertaining to the Promotion offer is final and binding. Standard Bridgestone Select terms and conditions also apply.
To view participating Bridgestone Select Stores click here and scroll to the bottom of the page.