Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal Afterpay or Zip and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see here

Does the price include parts and labour?

For all servicing and repairs, our pricing includes parts, labour and GST.

For inspection and diagnostic jobs, our pricing includes labour and GST but does not include parts.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of other fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See the list of Service Tasks at the top of the booking confirmation page.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Manufacturers Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your manufacturer's warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under Service Tasks. This is found directly underneath the name of the service you have chosen.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Their listing will have a special Mobile Mechanic badge which can be found directly underneath their operating hours.

Can I get quotes for repairs and inspections?

You sure can! Once you have entered in your vehicle details and location on the home screen, the next page will ask you what repair or service you're after.

You can browse through the categories that we've listed, such as Brakes, Clutch or Timing belt/chain, or by clicking the blue "Search repairs & inspections" button at the bottom of the page, you can search for the repair you're after.

If you're still unable to find what you're after, click on the blue "Can't find it? We can help!" button and you'll be provided with a comment box where you can describe the repair you need.

Once you've selected a repair, either click "Continue" to move on in the quote process or, If you'd like to add another repair, click the "Add more items" button.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront and online using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
3. Pay the workshop when you pick your car up and the service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under "Service Tasks". This is located directly underneath the name and price of the service you've selected.

Air Conditioning Repairs save 20% to 60%

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Get your car air conditioning repaired with AutoGuru

Search, compare and book air conditioning specialists with AutoGuru. We are the quickest way to get free quotes completely online. You can even pay with Afterpay, how good is that!

Enter your car and location details and we'll take care of the rest. Too easy!

Air Conditioning common repairs

Air conditioning not cold

Air conditioner condenser replacement

Air conditioning re-gas

Blower Motor Replacement

Air conditioning high-pressure hose replacement

Fan speed resistor replacement

Air conditioning compressor relay replacement

Air Conditioning Pressure Switch Replacement

Air conditioning low-pressure hose replacement

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Do you have questions?

Here's what everyone else is asking!

How much does it cost to regas my car's air conditioning?

At the low end of the price range, and assuming that there is no repair or replacement of AC system components required, then somewhere in the region of $100-$150 could be the cost of a regas. However, the cost will depend on the type of vehicle being serviced and other factors.

Why does my car AC rattle when I turn it on?

A rattling noise in your AC system could be caused by the following;

Compressor: If working parts within the compressor begin to fail, this can be the source of the noise.

Drive belt: If the belt is loose or worn it may slip when the compressor is engaged, and lovely noises ensue.

Compressor Clutch: When the clutch becomes worn, it can create a rattling noise.

How long does it take to regas my car AC system?

Exactly how long a re-gas takes will depend on your vehicle, but it should take about an hour. The old refrigerant in the system has to be removed before the new can be put in but, beyond that, the technician will, at the very least, give the system the once over to make sure there is nothing obviously wrong.

Why does my car slow down when my AC is on?

Put simply, this happens because your AC system is powered by your car’s engine. When the engine is running but the AC is turned off, the AC compressor remains silent thanks to a clutch system. When you turn the AC on, the clutch engages the drive belt with the compressor and the AC kicks into life. Engaging the compressor requires some extra work from the engine and that is why you can feel, and hear, the engine work that bit harder.

How does the air conditioning defog my car windscreen?

The hero of the hour is the cool air from your AC system. While the AC is all about blowing cold air into the cabin to keep things comfortable, it also removes a lot of moisture from that air. The effect of this is that, when that cold, dry, AC air flows over the windscreen, it can ‘pull’ the moisture from the glass. Et Voila! Defogged windscreen!

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