Frequently Asked Questions

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Car servicing, inspections and minor repairs such as brakes can be instantly quoted and booked online. For complex repairs, we’ll get local service providers to give you a personalised quote.

Nope! Customers who book with AutoGuru pay no fees.

AutoGuru can provide servicing and repair quotes for the majority of passenger vehicles on Australian roads. If you don’t see your vehicle listed, we’re really sorry but at this time we don’t have sufficient details on this vehicle type to provide you with quotes. Please try us again in the future though, as we are always updating our vehicle listings!

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

Instantly priced quotes for servicing and repair work via AutoGuru.com.au include parts, labour and GST. Note: Quotes for inspection and diagnostic jobs do not include pricing for parts.

Service providers are advised to contact you directly in order to discuss additional work that is not included in the initial quote.

Inclusions for basic and logbook services can be found on the search results page or the booking finalise page under the ‘What’s included?’ button. Find out more

Yes! You can book with a mobile service provider that can come to your home or workplace. Find out more

No. The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic can service or repair your car without voiding your New Car Manufacturers Warranty. Find out more

Yes. For logbook services, the service provider will sign and stamp your logbook to meet manufacturer requirements. If the service provider has not stamped your logbook, please contact them directly to arrange a time for them to stamp your logbook.

Yes. Please click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au.

If you booked through AutoGuru and your booking has been confirmed, you can reschedule to a new date or time. Simply click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au. If you cancel or don't show up and don't reschedule (and you have prepaid in advance), a $20 cancellation fee will apply.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job. Find out more

Yes! Some service providers can offer a loan car depending on their availability. Find out more

Most service providers also offer either a drop off or pick up service, where they can drop you off at or pick you up from a location within a 5km radius of their business, or a $10 Uber ride voucher. Find out more

For servicing, inspections and select repairs, we can provide instant quotes. However, some tasks require a quote request to be sent to service providers. You will usually receive at least one quote within 24 hours.

If you have sent off a quote request to local service providers through AutoGuru, you can expect to receive up to five quotes back.

Didn’t receive a quote? No worries! Email contactus@autoguru.com.au and we'll see if we can help.

Booking your car service or repair through AutoGuru gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Flexible payment options with Afterpay, humm, Zip or PayPal
3. In some instances, you can choose to pay the mechanic when you pick your car up and the service and/or repairs have been completed

Yes, all service providers should provide an invoice when you pick up the car. Find out more

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Find the best mechanic for your next car service or repair with AutoGuru

AutoGuru provides you with instant access to thousands of fully qualified mechanics throughout Australia. You can select and instantly book a high-quality mechanic near you, whether it's an individual mechanical workshop or auto service centre, a major car servicing brand or a dealership. Convenience is key here at AutoGuru, so we've made it possible to easily search, compare and book service providers completely online.

To find your next forever mechanic in your local area, click on your region below. Or, if you're after obligation free, fixed price quotes for a car service or repair, enter your car and location details above and let us do the rest! You can even book now, pay later with Afterpay, humm and Zip!

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Do you have questions?

Here's what everyone else is asking!

Where can I get my car serviced?

You can get your car serviced anywhere from an individual mechanical workshop or service centre, a major car servicing chain or a dealership. Mobile mechanics are also complete car servicing. AutoGuru can help you search, compare and book from over 1,700 fully qualified mechanics. Get fixed price, obligation-free quotes with the click of a few buttons.

Do I need to service my car before I sell it?

Whilst no requirement, rule or law says you must service your car before you sell it, it might be something you want to consider. It may increase buyer confidence knowing you've recently invested money into servicing the car.

Do I legally need to get my car serviced regularly?

There is no legal requirement in Australia to get your car serviced regularly, or even at all. It is, however, in your best interest to do so.

Can I Buy Now, Pay Later my car service?

Yes! You can pay for your car service with Afterpay, humm and Zip by booking with any participating mechanic on AutoGuru. Book a car service now, and pay later!

Will servicing my car with an independent mechanic void my warranty?

No. As long your car is serviced by a qualified mechanic and quality parts are used, your manufacturer’s warranty will not be affected. If you have purchased an extended warranty, you will need to confirm with the warranty provider.

Can I use any grade of oil in my engine?

Your safest bet is to use the engine oil grade determined by the car manufacturer, to maintain the best conditions for optimal engine protection. The only variance to that would be if an engine is dying and a different oil is used in an attempt to keep it alive a little longer.

Here's what our most recent customers say

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If I could give a higher rating I would. Neil and Peter are absolutely amazing very thorough with my car they do fantastic job at a reasonable price. Thank you for looking after my car and ensuring ev...

Robert M

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I had great service

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Service amazing, outstanding work performed at Custom LS . Highly recommended

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I was stuck and they found a solution that I could live with. Outstanding customer service.

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AutoGuru acknowledges and pays respects to the people of the Yugambeh language region of the Gold Coast where we are based and all their descendants both past and present. We also acknowledge the many Aboriginal and Torres Strait Islander ancestors of the land in which our network of auto service providers operate.

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