Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Need a Side Mirror Replacement?

Easily compare & book over 1,600 quality reviewed mechanics Australia-wide

Get Instant Quotes

How Much does a Side Mirror Replacement Cost?

When you drive, knowing your surroundings is a critical detail. You must be aware of any traffic, pedestrians, or cyclists beside you and in your blind spot.

Your side mirrors allow you to see anything near the sides of your car with just a simple glance out your side windows.

The reflective surface on your side mirrors must be properly positioned for the optimum viewing to either side. Manufacturers may offer either manual mirror adjustment or power mirror adjustment.

If the mirror glass is broken, the aerodynamic and protective housing is cracked or broken, or your mirrors will no longer adjust or hold their position, you’ll require side mirror replacement.

Side Mirror Replacement

What is a Side Mirror Replacement?

Side mirror replacement is a simple task, consisting mainly of the labour to perform the service.

If the mirror glass alone is cracked or broken, it can be replaced on its own in most cases, saving valuable time and money.

If the housing is cracked but the mirror is still intact and adjustable, it may be alright to delay the repair a short time. However, when the time arrives to perform the side mirror replacement, it’s a complete mirror assembly that’s required.

If the mirror won’t adjust properly, won’t hold its adjustment, or the housing has been smashed from the side of your car, the whole mirror assembly will need to be replaced.

Symptoms a Side Mirror Replacement is Required

  • The side mirror assembly is hanging loose on the side of the car.
  • The power mirror adjustment is not working.
  • The side mirror glass is cracked, smashed, or missing.
Side Mirror Replacement Cost

How is the Side Mirror Replacement performed?

  • If just the glass is to be replaced, a technician uses a plastic trim tool to remove the broken mirror glass, then a new part simply snaps into place with gentle pressure.
  • For a complete side mirror assembly replacement, the technician locates the mounting bolts on the ‘A’ pillar or door assembly, depending on your make and model.
  • The mounting nuts are removed and the electrical connector is disconnected.
  • The new side mirror assembly is put in place, the electrical connector is reconnected, and the nuts are tightened.
  • The technician ensures the mirror is operating as it should and holds position.

Tips to Remember

  • A side mirror replacement may require additional body work to mount properly if replacement is due to vandalism.
  • The side mirror assembly may need to be painted before installation, at an additional cost.
  • In many places, it’s against the law to drive without side mirrors, or with damaged side mirrors on your car.

Why It’s Important to Have Your Side Mirror Replacement Performed

Aside from taking away from your car’s visual appeal, side mirrors are important for proper driving function.

You may be able to make do without a side mirror for a short time, but it could put you, other motorists, pedestrians, and cyclists in harm’s way needlessly. Cracked or smashed mirrors distort your view and can show you ‘phantom’ reflections.

Have your side mirror replacement performed as soon as possible after damage occurs.

If you’ve read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru.com.au.

We let you search and book from over 1600 qualified mechanics, who eat car troubles for breakfast.

 

Image credit - 

Questions? Speak with a Service Advisor
1300 655 661