Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal Afterpay or Zip and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see

Does the price include parts and labour?

For all servicing and repairs, our pricing includes parts, labour and GST.

For inspection and diagnostic jobs, our pricing includes labour and GST but does not include parts.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of other fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See the list of Service Tasks at the top of the booking confirmation page.


Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Manufacturers Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your manufacturer's warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under Service Tasks. This is found directly underneath the name of the service you have chosen.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops. 

Their listing will have a special Mobile Mechanic badge which can be found directly underneath their operating hours. 

Can I get quotes for repairs and inspections?

You sure can! Once you have entered in your vehicle details and location on the home screen, the next page will ask you what repair or service you're after.

You can browse through the categories that we've listed, such as Brakes, Clutch or  Timing belt/chain, or by clicking the blue "Search repairs & inspections" button at the bottom of the page, you can search for the repair you're after. 

If you're still unable to find what you're after, click on the blue "Can't find it? We can help!" button and you'll be provided with a comment box where you can describe the repair you need. 

Once you've selected a repair, either click "Continue" to move on in the quote process or, If you'd like to add another repair, click the "Add more items" button. 

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront and online using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
3. Create a reusable, interest-free Zip account to pay now and make easy weekly or monthly payments over time
4. Pay the workshop when you pick your car up and the service and/or repairs have been completed 

Cancellation fees apply. For full Terms & Conditions visit

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under "Service Tasks". This is located directly underneath the name and price of the service you've selected. 


Need a Rocker Cover Gasket Replacement?

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How Much does a Rocker Cover Gasket Replacement Cost?


The cylinder head of the engine contains some of the most important components that keep your engine running smoothly.

These components require oil to stay lubricated, and without the valve cover (also known as the rocker or tappet cover) this oil would spray everywhere, and also allow dirt and debris to interfere with these sensitive components.

To prevent this oil leaking out, the valve cover includes a rubber or cork gasket which is fitted to a specially designed channel within the cover.

Due to heat and constant exposure to oil, these gaskets can fail and allow oil to leak out of the engine. 

Rocker Cover gasket replacement can cost between $200 and $800, depending on the location of the rocker cover and if the inlet manifold needs to be removed to allow access. 

Rocker Cover Gasket Replacement

What is a Rocker Cover Gasket?

A rocker cover gasket is a rubber or cork gasket that is designed to provide a seal between the valvetrain components from the rest of the engine, as well as keep in the oil that is used to lubricate these components.

They also provide a seal to the spark plug tubes, to prevent oil contaminating the spark plugs and ignition components.

Symptoms of a failed Rocker Cover Gasket:

  • Oil leak from the top of the engine
  • Burning oil smell noticed while driving
  • Oil found when replacing spark plugs
  • Oil leaking onto the ground
Rocker Cover Gasket Replacement Cost Cost

How is a Rocker Cover Gasket replaced?

  • The bonnet will be opened and the top of the engine inspected for leaks
  • If required, the inlet manifold will be removed to allow access to the rocker cover gasket/s
  • The ignition leads or coils will be removed and inspected for oil or damage
  • The rocker cover will be removed and inspected for damage
  • The gasket will be replaced and the engine cleaned down
  • The vehicle will be road tested to ensure correct operation

Tips to Remember

  • Depending on your vehicle, your engine may have valves that are recommended to have their clearances adjusted at certain intervals. These valves are located under the rocker cover gasket, so if you are having the gasket replaced due to a leak, it may be worth having these clearances inspected and adjusted to ensure correct operation.
  • Some vehicles are designed with the intel manifold over the top of the rocker cover, especially many V6 engines, so removal may be required and new gaskets needed.

How important is replacing a leaking Rocker Cover Gasket?

Your engine relies on oil to survive. It provides cooling and lubricating properties, and an engine that is leaking oil can cause an increase in wear on sensitive components and can lead to expensive repairs further down the track.

Oil leaks can also lead to engine fires if the oil is leaking onto the hot exhaust, so it is best to have them rectified as soon as possible to prevent this from happening.  

Questions? Speak with a Service Advisor
1300 655 661