Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

You don’t pay anything until the service/repair is completed and you pick up the car.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off service (up to 5km from the workshop).

Click Show Details on the workshop listing and scroll down to Facilities.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

Certified mechanical workshops and mobile mechanics are indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without affecting a New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain unaffected.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, click the “All Filters” button (top of page) and select “Mobile Mechanic” so that your search results feature only mobile mechanics servicing your area.

Can I get quotes for repairs and/or inspections?

You sure can! Simply type your inspection or repair job into the “Here are your quote details” section of the quote form (under +Repair or +Inspection buttons).

If your particular repair or inspection task isn’t listed under the common items tabs, type in your particular requirements in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

Need a Rear Brake Pad and Rotor Replacement?

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How Much does a Rear Brake Pad and Rotor Replacement Cost?

With the increases in vehicle technology, more and more vehicles are being fitted with rear disc brakes in favour of the older style drum brakes.

Not only are disc brakes more efficient, they also are easier to maintain and perform better than their drum brake counterparts.

The only downside is that they tend to wear out faster as a result.

While the rear brakes only do around 30% of the braking work when slowing down, they also double as the hand brake or parking brake on some vehicles – so it is imperative they are in good operating condition at all times to ensure correct operation.

The average cost of having your rear brake pads and disc rotors replaced starts at around $300 up to $700+, depending on the type of vehicle and the braking components used.

Rear Brake Pad and Rotor Replacement

What are Rear Brake Pads and Disc Rotors?

The rear brake pads and disc rotors make up the wear and tear items of the braking system.

The brake pads are made up of a metallic composition, also known as friction material, which is bonded to a metal backing plate.

These are located inside the brake caliper, which forces them onto the disc rotor to slow the vehicle down to a stop.

The disc rotors are usually a steel construction, which is a harder material than the brake pads.

They don’t wear out as fast as the brake pads, but do need to be inspected and replaced once they reach their minimum thickness to ensure the best possible braking performance.

Symptoms your Rear Brake Pads and Rotors Require Replacing

  • Squealing, scraping or grinding noise when applying the brakes
  • Longer stopping distances
  • Increased pedal effort required to stop the vehicle
  • Brake warning light on dash

How are the Rear Brake Pads and Rotors Replaced?

  • The vehicle will be raised and the rear wheels removed
  • The rear brake pads and disc rotors will be inspected for wear and damage
  • If the brake pads and disc rotors are worn excessively, they will be removed from the vehicle
  • The new disc rotors will be installed, the handbrake reset (if required) and the callipers inspected
  • The new brake pads will be fitted and the rear wheels reinstalled on the vehicle
  • The brake pads and disc rotors will be ‘bedded in’ and the vehicle road tested to ensure correct braking operation

Tips to Remember

  • The brake fluid may also need to be inspected for contamination and replaced to ensure correct operation
  • If your vehicle's handbrake operates through the rear brake pads, this may also need adjusting once the new brake pads and rotors are fitted

How Important is Replacing your Rear Brake Pads and Disc Rotors?

Having your rear brake pads and disc rotors replaced when they are worn down excessively will ensure that your brakes will be there when you need them, and bring you safely to a stop every time to press on the brake pedal.

If you've read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru. We let you search and book from over 1,600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661