Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Need a Power Steering Pressure Hose Replacement?

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How Much does a Power Steering Pressure Hose Replacement Cost?

The steering system is the only system able to change your vehicle’s direction.

To make steering effort easier, a hydraulic system provides steering assist.

This hydraulic system’s high fluid pressure flows through hoses, keeping the fluid contained inside the power steering system.

The power steering pressure hose is exposed to the most pressure, causing wear and tear over time.

A power steering pressure hose normally lasts at least 100,000km but premature failure can occur due to extreme temperatures or contamination.

The average cost for power steering pressure hose replacement is between $125 and $485, although some models may be more expensive.

Because the power steering system is constantly engaged when the engine is running, increased engine hours can contribute to pressure hose problems. 

Power Steering Pressure Hose Replacement

What is a Power Steering Pressure Hose?

In your car’s power steering system, the power steering pump forces high-pressure fluid from the reservoir to the steering gear, or rack and pinion.The fluid provides

The fluid provides hydraulic assist for your steering system in the rack and pinion, so long as the fluid flow is proper.

A hose carries the fluid from the reservoir to the steering gear, and that hose is known as the power steering pressure hose.

It’s a synthetic rubber hose that’s been reinforced with cotton or Kevlar strands to increase its strength. A threaded connector is crimped onto each end.

While the power steering pressure hose is reinforced, it can still be weakened by extreme heat or cold, excess pressure, or contamination inside or on the outside of the hose.

This can contribute to fluid leaks or ruptured hoses, and the power steering system has inadequate flow to assist steering effort.

When a power steering pressure hose develops any amount of leak, it will need to be replaced.

Symptoms You Require Power Steering Pressure Hose Replacement

  • Increased steering effort or choppy feel when turning the steering wheel
  • Power steering fluid reservoir is low
  • Red or brown oily substance on the ground under the engine bay
Power Steering Pressure Hose Replacement Cost

How is the Power Steering Pressure Hose Replaced?

  • The technician lifts the car on a hoist or jack stands
  • The power steering hoses are inspected and the leak identified
  • The leaking hose is disconnected at both ends and a new hose is fitted
  • The power steering fluid system is bled of air and the fluid topped up
  • The technician performs a road test to ensure proper steering operation

Tips to Remember

  • Ensure the manufacturer-specified fluid is used to bleed and top up the power steering system to prevent premature wear on internal power steering components.
  • Some power steering pressure hoses must be replaced as an assembly along with the return hose.
  • It’s a good idea to have the power steering fluid changed at the same time as power steering pressure hose replacement.

How Important is Replacing the Power Steering Pressure Hose?

Replacing a leaking power steering pressure hose will give you the assurance your steering system will operate reliably at all times.

If you choose to drive your car with a faulty power steering pressure hose, you may be at risk of losing steering control, putting you, your passengers, and bystanders in danger.

If you’ve read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru.com.au.

We let you search and book from over 1600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661