Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal Afterpay or Zip and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see

Does the price include parts and labour?

For all servicing and repairs, our pricing includes parts, labour and GST.

For inspection and diagnostic jobs, our pricing includes labour and GST but does not include parts.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of other fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See the list of Service Tasks at the top of the booking confirmation page.


Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Manufacturers Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your manufacturer's warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under Service Tasks. This is found directly underneath the name of the service you have chosen.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops. 

Their listing will have a special Mobile Mechanic badge which can be found directly underneath their operating hours. 

Can I get quotes for repairs and inspections?

You sure can! Once you have entered in your vehicle details and location on the home screen, the next page will ask you what repair or service you're after.

You can browse through the categories that we've listed, such as Brakes, Clutch or  Timing belt/chain, or by clicking the blue "Search repairs & inspections" button at the bottom of the page, you can search for the repair you're after. 

If you're still unable to find what you're after, click on the blue "Can't find it? We can help!" button and you'll be provided with a comment box where you can describe the repair you need. 

Once you've selected a repair, either click "Continue" to move on in the quote process or, If you'd like to add another repair, click the "Add more items" button. 

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront and online using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
3. Create a reusable, interest-free Zip account to pay now and make easy weekly or monthly payments over time
4. Pay the workshop when you pick your car up and the service and/or repairs have been completed 

Cancellation fees apply. For full Terms & Conditions visit

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under "Service Tasks". This is located directly underneath the name and price of the service you've selected. 


Need an Oxygen Sensor Replacement?

Instantly book Australia's best mechanics.




Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

How Much does a Oxygen Sensor Replacement Cost?

Your car’s emission system keeps your tailpipe emissions as clean as possible, and your oxygen sensors are the main component to meter and adjust emissions levels.

In its normal course of duty, the oxygen sensor will fail or burn out eventually and require replacement.

Normally, oxygen sensors will need to be replaced approximately every 150,000 to 200,000km, although failure can often occur beforehand.

The cost to replace an oxygen sensor is typically around $225 to $500, although some oxygen sensor replacements can be much more.

In many cars, more than one oxygen sensor – an upstream and downstream O2 sensor – are used, and are commonly replaced at the same time.

Oxygen Sensor Replacement

What is a Oxygen Sensor Replacement?

An oxygen sensor is an electrical component that analyses exhaust gas for the presence of oxygen.

On most modern vehicles, there is typically an oxygen sensor before the catalytic converter and another after, determining its operating efficiency.

Most oxygen sensors must reach 600 degrees before they produce a reading, thus a small heating element is used in the sensor to bring it up to temperature quickly.

The oxygen sensor creates voltage based on the amount of oxygen in the exhaust gas.

High voltage indicates a rich fuel mixture while low voltage indicates a lean air/fuel mixture.

When the electrical contacts in the sensor corrode or the heater fails to operate, the oxygen sensor does not produce an accurate reading.

This will cause the Check Engine light to illuminate, and the O2 sensor will need to be replaced.

Symptoms You Require Oxygen Sensor Replacement

  • Check Engine light is on
  • Fuel consumption is excessive
  • The engine runs rough
  • A rich smell from the exhaust
Oxygen Sensor Replacement Cost

How is the Oxygen Sensor replaced?

  • The technician performs a computer diagnostic test to isolate the failed sensor
  • The car is raised and access cleared to the exhaust system
  • The old oxygen sensor wiring is disconnected and the sensor unthreaded from its port
  • The new sensor is fitted and the wiring connected
  • The car is lowered and the engine started
  • The technician performs a diagnostic test to ensure the oxygen sensor is reading correctly

Tips to Remember

  • Other conditions can mimic oxygen sensor failure such as contaminated fuel and EGR system problems.
  • The oxygen sensor must always be replaced with the exact same sensor for proper operation.
  • Cars manufactured before 1996 may only have one oxygen sensor.

How Important is Oxygen Sensor Replacement?

Having a failed oxygen sensor replaced will give you peace of mind that your car is running properly as the Check Engine light will no longer be on for that reason.

Operating your car with a faulty or burnt-out oxygen sensor can increase fuel consumption and produce more harmful emissions, contributing to smog.

If you’ve read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit

We let you search and book from over 1600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661