Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

You don’t pay anything until the service/repair is completed and you pick up the car.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off service (up to 5km from the workshop).

Click Show Details on the workshop listing and scroll down to Facilities.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

Certified mechanical workshops and mobile mechanics are indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without affecting a New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain unaffected.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, click the “All Filters” button (top of page) and select “Mobile Mechanic” so that your search results feature only mobile mechanics servicing your area.

Can I get quotes for repairs and/or inspections?

You sure can! Simply type your inspection or repair job into the “Here are your quote details” section of the quote form (under +Repair or +Inspection buttons).

If your particular repair or inspection task isn’t listed under the common items tabs, type in your particular requirements in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

Need a Oxygen Sensor Replacement?

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How Much does a Oxygen Sensor Replacement Cost?

Your car’s emission system keeps your tailpipe emissions as clean as possible, and your oxygen sensors are the main component to meter and adjust emissions levels.

In its normal course of duty, the oxygen sensor will fail or burn out eventually and require replacement.

Normally, oxygen sensors will need to be replaced approximately every 150,000 to 200,000km, although failure can often occur beforehand.

The cost to replace an oxygen sensor is typically around $225 to $500, although some oxygen sensor replacements can be much more.

In many cars, more than one oxygen sensor – an upstream and downstream O2 sensor – are used, and are commonly replaced at the same time.

Oxygen Sensor Replacement

What is a Oxygen Sensor Replacement?

An oxygen sensor is an electrical component that analyses exhaust gas for the presence of oxygen.

On most modern vehicles, there is typically an oxygen sensor before the catalytic converter and another after, determining its operating efficiency.

Most oxygen sensors must reach 600 degrees before they produce a reading, thus a small heating element is used in the sensor to bring it up to temperature quickly.

The oxygen sensor creates voltage based on the amount of oxygen in the exhaust gas.

High voltage indicates a rich fuel mixture while low voltage indicates a lean air/fuel mixture.

When the electrical contacts in the sensor corrode or the heater fails to operate, the oxygen sensor does not produce an accurate reading.

This will cause the Check Engine light to illuminate, and the O2 sensor will need to be replaced.

Symptoms You Require Oxygen Sensor Replacement

  • Check Engine light is on
  • Fuel consumption is excessive
  • The engine runs rough
  • A rich smell from the exhaust
Oxygen Sensor Replacement Cost

How is the Oxygen Sensor replaced?

  • The technician performs a computer diagnostic test to isolate the failed sensor
  • The car is raised and access cleared to the exhaust system
  • The old oxygen sensor wiring is disconnected and the sensor unthreaded from its port
  • The new sensor is fitted and the wiring connected
  • The car is lowered and the engine started
  • The technician performs a diagnostic test to ensure the oxygen sensor is reading correctly

Tips to Remember

  • Other conditions can mimic oxygen sensor failure such as contaminated fuel and EGR system problems.
  • The oxygen sensor must always be replaced with the exact same sensor for proper operation.
  • Cars manufactured before 1996 may only have one oxygen sensor.

How Important is Oxygen Sensor Replacement?

Having a failed oxygen sensor replaced will give you peace of mind that your car is running properly as the Check Engine light will no longer be on for that reason.

Operating your car with a faulty or burnt-out oxygen sensor can increase fuel consumption and produce more harmful emissions, contributing to smog.

If you’ve read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru.com.au.

We let you search and book from over 1600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661