Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Need a Oil Filter Housing Replacement?

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How Much does an Oil Filter Housing Replacement Cost?

Your engine oil is kept clean by passing through your oil filter as it circulates through your engine.

Between your engine and the oil filter is a mount known as the oil filter housing.

As you drive your car normally, the oil filter housing itself should never need to be replaced.

However, you might find that it develops a leak from the gaskets or it may develop a crack in the oil filter housing itself, which will require replacement.

The average cost to replace the oil filter housing is $171 to $655 depending on the make and model, and a few cars may be higher than that.

Even though the oil filter housing itself may never fail, the oil filter housing gasket is a common point of failure.

Oil Filter Housing Replacement

What is an Oil Filter Housing?

An oil filter housing is on virtually every engine manufactured. It’s the part where an external oil filter screws onto, or an internal oil filter is secured into.

The oil filter housing on most cars is located in a spot that’s easily accessible for oil and filter changes, typically either on the top of the engine near the front or on the side of the engine with the filter accessible from the bottom.

The oil filter housing is nearly always cast out of aluminum although some older models may be made from cast iron.

A gasket is between the engine assembly and the oil filter housing.

If the oil filter housing is impacted or otherwise cracked, or if the mounting surface is warped, engine oil will leak and the oil filter housing will need to be replaced.

Symptoms You Need Oil Filter Housing Replacement

  • An engine oil leak is detected
  • There’s a crack evident in the oil filter housing
Oil Filter Housing Replacement Costs

How is Oil Filter Housing Replacement Performed?

  • The engine oil leak is inspected and the oil filter housing diagnosed as the cause
  • The technician creates access to the oil filter housing. It may require lifting the car on a hoist or removal of other components to allow room to remove the oil filter housing
  • The engine oil is drained
  • The oil filter housing is unbolted from its mounting location and a new one fitted in place
  • The technician refits removed parts and lowers the car
  • The engine oil is filled and the engine is run to verify the leak is repaired

Tips to Remember

  • In most instances, the oil filter gasket is the cause of the engine oil leak, not the oil filter housing itself.
  • The engine oil and filter should be changed at the same time as the oil filter housing or gasket.

How Important is Oil Filter Housing Replacement?

When the oil filter housing is leaking oil, it’s easy to lose confidence in your car’s reliability.

Replacing the oil filter housing when it’s needed will restore your faith in your car.

As well, running your engine for a long time with a leaking oil filter housing can result in extensive engine damage.

While it’s leaking, close attention should be paid to the engine oil level to prevent an overheated or seized engine.

If you’ve read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru.com.au.

We let you search and book from over 1600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661