Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Need a Indicator Bulb Replacement?

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How Much does a Indicator Bulb Replacement Cost?

You have the ability to tell the traffic around you where you plan to drive your car, and it’s through the use of turn signal indicators.

Your turn signals illuminate with the use of an indicator bulb. An ordinary turn signal indicator bulb can last for years before it burns out.

Once it stops working, it needs to be replaced right away.

A common indicator bulb will only cost about $10 to $30 to replace on average, but some specialty bulbs or high-end models might be considerably more to change.

The more frequently a light is used, the sooner it is likely to require indicator bulb replacement. 

Indicator Bulb Replacement

What is an Indicator Bulb?

Your car’s turn signal indicators use bulbs that illuminate.

These bulbs are rated for 12 volts, which is the standard electrical power in a car.

The bulbs are fitted into a socket at each turn signal light housing. You’ll find signal lights at each corner at the front and the rear, as well as on the sides both front and back.

In each of these locations, there may be more than one bulb, or the bulb might serve more than one purpose.

A common indicator bulb is a basic incandescent light bulb. When power is supplied to the grounded bulb, the filament glows white hot and produces light.

If the connection on the bulb is corroded or fails, or if the filament burns out, the bulb will no longer illuminate with power. That’s when indicator bulb replacement is required.

Symptoms You Require Indicator Bulb Replacement

  • Frustrated drivers around you
  • Indicator light does not illuminate or lights up dimly
  • Turn signal flashes fast
  • Signal bulb warning message on instrument cluster
Indicator Bulb Replacement Cost

How Is Indicator Bulb Replacement Performed?

  • The technician identifies the light bulb that’s not working
  • Wiring is disconnected from the bulb
  • The bulb housing is removed from its mounting position if required
  • The indicator bulb is removed from the light assembly and a new bulb is fitted
  • The wiring harness is reconnected and the housing is reinstalled.
  • The technician verifies the new indicator bulb functions as it should

Tips to Remember

  • Only the exact bulb style and specifications should be used for indicator bulb replacement.
  • Wiring issues or a burnt fuse can mimic the symptoms of a burnt-out indicator bulb, thus proper diagnosis is required.

How Important is Replacing Your Indicator Bulbs?

Replacing a burnt-out indicator bulb gives you the confidence to know your signaling is received by the traffic around you.

If you choose to drive your car with lights that don’t work, you could needlessly be placing yourself, passengers, and others around you in danger of a collision, simply because other drivers couldn’t tell where you were headed.

If you’ve read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru.com.au.

We let you search and book from over 1600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661