Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Need a Ignition Coil Replacement?

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How Much does an Ignition Coil Replacement Cost?

Unless you drive a diesel car, the fuel in your engine’s cylinders is ignited by a hot, strong spark from spark plugs.

Spark plugs simply conduct the electricity necessary for such a spark, but the electrical power is sent from another component – the ignition coil.

Ignition coils aren’t a wearable item exactly, however, they are prone to failure occasionally.

Most ignition coils last the life of a vehicle while others may need to be changed at 100,000km or even sooner.

A typical cost for ignition coil replacement varies greatly, from around $200 to $400 or more, depending on the style of ignition coil and the vehicle’s design.

These electrical devices are quite durable, considering the extreme heat and constant use they endure!

Ignition Coil Replacement

What is an Ignition Coil?

Quite literally, coils of fine wire are utilised in the construction of an ignition coil. They create a magnetic field that takes a low voltage signal from the car and amplifies it into a much stronger charge – thousands of volts, in fact!

These coils are encased in dense rubber, plastic, or epoxy resin to prevent wasted electrical charge.

Some older vehicles have ignition coils mounted on the inner fender with high-tension leads, or spark plug wires, connecting to individual spark plugs.

Many modern car manufacturers use one ignition coil mounted directly atop each spark plug, eliminating unreliable high-tension leads as a fault point.

If the ignition coil is cracked, the spark can be partially or fully lost, and the spark plug won’t fire. That’s when ignition coil replacement is required.

Symptoms that You Need Ignition Coil Replacement

  • Check Engine Light is illuminated with misfire codes.
  • The engine runs rough, especially at idle.
  • Carbon tracking is noticeable on the ignition coil, indicating an electrical ‘leak’.
  • Higher fuel consumption as the engine compensates for an inefficient cylinder.
Ignition Coil Replacement Cost

How is an Ignition Coil Replaced?

  • The technician scans the OBD system to determine which cylinder’s ignition coil is faulty.
  • The ignition coil may be switched with another to determine if the ignition coil, in fact, needs to be replaced. If the engine code ‘follows’ the suspected coil, it needs to be changed.
  • The faulty coil is unseated from the spark plug or removed from its mounting location and the wiring connector is disconnected.
  • The new coil is installed and the wiring connected.
  • The technician scans the diagnostic system to ensure the fault has been corrected.

Tips to Remember

  • Other conditions can mimic a faulty ignition coil, such as a cracked spark plug insulator or damaged wiring. Professional diagnosis eliminates guesswork that results in needless repairs.
  • Do not touch an ignition coil while the engine is running. Electrical shock can occur.

How Important is Replacing an Ignition Coil?

A faulty ignition coil won’t cause any additional damage in the short term. However, left uncorrected for a length of time, you could develop further issues in the emissions system from over fueling.

Most ignition coil replacements are a minor expense, so there’s little reason not to have a faulty ignition coil changed sooner rather than later.

If you’ve read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru.com.au.

We let you search and book from over 1600 qualified mechanics, who eat car troubles for breakfast.

 

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Questions? Speak with a Service Advisor
1300 655 661