Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Need a Fuel Pressure Regulator Replacement?

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How Much does a Fuel Pressure Regulator Replacement Cost?

Your engine needs a constant supply of fuel to stay running, and the fuel pressure regulator keeps the fuel pressure in the ‘sweet spot’ whenever your engine is running.

For most cars, the fuel pressure regulator will perform perfectly throughout the car’s whole life.

However, unexpected issues can pop up that require fuel pressure regulator replacement, but typically on cars with at least 100,000 to 150,000km on the odometer.

The average cost to have your fuel pressure regulator replaced is from $250 to $550, sometimes higher, depending on the make and model you drive.

When a fuel pressure regulator fails, it’s almost always suddenly. 

Fuel Pressure Regulator Replacement

What is a Fuel Pressure Regulator?

Every car’s fuel system has a fuel pressure regulator which keeps fuel constantly pressurized for your engine.

It’s located nearby the fuel rail, either attached directly to one end or mounted on the firewall a very short distance away.

Even if there are two fuel rails like on a V6 or V8 engine, there’s just one fuel pressure regulator to serve both.

The fuel pressure regulator is constructed of a metal housing fitted securely to the fuel rail.

The fuel pressure regulator restricts the flow of fuel exiting through the fuel rail, then releases unused gas into the fuel return line.

The diaphragm in the fuel pressure regulator can become stuck or damaged, either building too much pressure at the fuel line or not enough to keep the engine running well.

The only solution is fuel pressure regulator replacement.

Symptoms You Require Fuel Pressure Regulator Replacement

  • Fuel leaking at the fuel rail
  • Excessive black smoke from the exhaust, indicating too much fuel is being burnt
  • Engine doesn’t run smoothly or not at all
  • Check Engine light illuminates for lean or rich fuel mixture
Fuel Pressure Regulator Replacement Costs

How is the Fuel Pressure Regulator Replaced?

  • The technician diagnoses the fuel system concern to identify the faulty regulator
  • The fuel system pressure is relieved
  • In the engine bay, fuel pressure regulator is accessed by removing components such as the intake, vacuum hoses, and fuel lines
  • The fuel pressure regulator is removed from the fuel rail and a new one fitted
  • Associated systems are reassembled
  • The engine is started, proper fuel pressure is confirmed, and the car is checked for leaks

Tips to Remember

  • Some engines require several hours of disassembly to access the fuel pressure regulator, inflating the cost of repair significantly.
  • Fuel pressure regulator replacement should be thoroughly diagnosed as problems like faulty fuel injectors or a failing fuel pump can mimic fuel pressure regulator failure.

How Important is Fuel Pressure Regulator Replacement?

A faulty fuel pressure regulator can cause your engine to run rich or lean, both of which can cause expensive problems with extended use.

Replacing your fuel pressure regulator once it’s been deemed a problem will ensure your car is dependable to drive and can prevent costly repairs down the road.

If you’ve read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru.com.au.

We let you search and book from over 1600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661