Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Need a Exhaust Manifold Gasket Replacement?

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How Much does a Exhaust Manifold Gasket Replacement Cost?

After the air/fuel mixture has burned in the combustion chamber, the exhaust is carried away from the engine through the exhaust system.

Between the exhaust manifold and the engine, a durable gasket prevents the exhaust from leaking into the engine bay. During normal running conditions, this gasket can last indefinitely.

Yet, manufacturing flaws or running problems can cause the exhaust manifold gasket to burn out prematurely.

It’s extremely uncommon for an exhaust manifold gasket to need replacement before 100,000km except in unusual conditions.

If you need exhaust manifold gasket replacement, you can expect the repair to cost approximately $250 to $500, although some high-performance or specialty models may be more.

The cost of repair is nearly all labour as the gasket itself is usually inexpensive.

Exhaust Manifold Gasket Replacement

What is an Exhaust Manifold Gasket?

Gaskets are used to seal gaps between two separate surfaces. The exhaust manifold gasket seals the surface where the exhaust manifold meets the engine’s exhaust ports.

The exhaust manifold connects to your exhaust pipe, carrying exhaust gases downstream to the catalytic converter and the muffler before the gas exits the tailpipe.

The gasket itself can be made of a few layers of embossed steel, reinforced fibers, graphite, or a combination of materials.

The gasket material must be extremely durable to heat as exhaust gases are typically around 400 degrees Celsius at the manifold.

High heat exposure and exhaust back pressure can burn through the gasket material, leaking hot exhaust gases and noise into the engine compartment.

If that occurs, the exhaust manifold gasket must be replaced.

Symptoms that Your Exhaust Manifold Gasket Requires Replacement

  • Increased exhaust noise under the bonnet
  • Rich exhaust smell noticed inside and outside the car
  • Hissing or tapping noise at the engine when running cold
Exhaust Manifold Gasket Replacement

How is Exhaust Manifold Gasket Replacement Performed?

  • The engine bay is disassembled to provide access to the exhaust manifold. This can include the air intake, intake manifold, air conditioning compressor, alternator, wiring, or other systems
  • The exhaust pipe is disconnected from the exhaust manifold
  • The manifold is unbolted from the engine and the old gasket inspected, then removed
  • The engine and manifold surfaces are cleaned thoroughly, then the new gasket fitted
  • All other components are refitted
  • The car is road tested by the technician to ensure the repair is complete

Tips to Remember

  • A burnt exhaust manifold gasket can indicate severe running problems elsewhere, so it’s important to note the location of the leak during disassembly.
  • The new gasket must be properly oriented to prevent premature failure.

How Important is Replacing Your Exhaust Manifold Gasket?

Operating your car with a leaking exhaust manifold gasket can leak noxious fumes into your car’s cabin, making you sick

It also contributes to environmental pollution and noise pollution.

Driving your car with a leaking exhaust manifold gasket isn’t inherently dangerous in most cases, however, it can cause more damage to the engine block and exhaust manifold if left unrepaired.

If you’ve read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru.com.au.

We let you search and book from over 1600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661