Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal Afterpay or Zip and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see

Does the price include parts and labour?

For all servicing and repairs, our pricing includes parts, labour and GST.

For inspection and diagnostic jobs, our pricing includes labour and GST but does not include parts.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of other fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See the list of Service Tasks at the top of the booking confirmation page.


Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Manufacturers Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your manufacturer's warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under Service Tasks. This is found directly underneath the name of the service you have chosen.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops. 

Their listing will have a special Mobile Mechanic badge which can be found directly underneath their operating hours. 

Can I get quotes for repairs and inspections?

You sure can! Once you have entered in your vehicle details and location on the home screen, the next page will ask you what repair or service you're after.

You can browse through the categories that we've listed, such as Brakes, Clutch or  Timing belt/chain, or by clicking the blue "Search repairs & inspections" button at the bottom of the page, you can search for the repair you're after. 

If you're still unable to find what you're after, click on the blue "Can't find it? We can help!" button and you'll be provided with a comment box where you can describe the repair you need. 

Once you've selected a repair, either click "Continue" to move on in the quote process or, If you'd like to add another repair, click the "Add more items" button. 

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront and online using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
3. Create a reusable, interest-free Zip account to pay now and make easy weekly or monthly payments over time
4. Pay the workshop when you pick your car up and the service and/or repairs have been completed 

Cancellation fees apply. For full Terms & Conditions visit

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under "Service Tasks". This is located directly underneath the name and price of the service you've selected. 


Need a Driveshaft Centre Bearing Replacement?

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How Much does a Driveshaft Centre Bearing Replacement Cost?

Cars equipped with a rear differential receive power from the transmission to drive the rear wheels, and that power is transmitted through a driveshaft.

On longer driveshafts, a centre mount is used to support the driveshaft, and a centre bearing allows it to rotate freely.

Through normal operation, the driveshaft centre bearing can wear out or begin to seize, preventing the driveshaft from rotating smoothly.

The driveshaft centre bearing can often last your car’s lifetime with proper lubrication, and typically won’t fail before 150,000km, although extreme driving conditions can accelerate this.

The average replacement cost for your driveshaft centre bearing starts at just $200 but can range up to $1055 or more, depending on the make and model you drive.

Driveshaft Centre Bearing Replacement

What is a Driveshaft Centre Bearing?

On some rear-wheel-drive trucks and SUVs, the driveshaft is unusually long.

That can pose issues that include excessive stress, power loss, and damage due to impacts.

The solution is a two-part driveshaft using a centre support bearing. The driveshaft centre bearing allows for reliable shaft rotation as a pivot point, fastened securely to the car’s frame.

The driveshaft centre bearing is comprised of an external metal structure that fastens to the underside of the frame.

A highly durable ball bearing assembly is mounted inside a rubber or polyethylene bushing, contained within the metal structure.

This rubber bushing helps eliminate vibration and excessive wear.

If the centre bearing develops wear or seized due to lack of lubrication, or if the bushing wears out or tears, driveshaft centre bearing replacement will be necessary.

Symptoms You Require Driveshaft Centre Bearing Replacement

  • Squeaking or chirping noise under your car when driving
  • Vibration when driving that worsens as speeds increase
  • Binding feeling when driving
Driveshaft Centre Bearing Replacement Cost

How Driveshaft Centre Bearing Replacement is Performed

  • The car is lifted on a hoist and the drivetrain inspected
  • The rear driveshaft is disconnected from the differential and the slip yoke is removed from the rear of the transmission
  • The centre bearing bolts are removed and a new centre bearing is installed
  • The driveshaft is refitted and secured
  • The car is lowered and the technician performs a road test to confirm the repair

Tips to Remember

  • It’s often a good idea to replace the transmission output shaft seal when the slip yoke is removed, preventing a future leak.
  • The driveshaft centre bearing may, on some cars, be replaced along with the complete driveshaft assembly.

How Important is Replacing Your Driveshaft Centre Bearing?

Having the centre bearing replaced on your driveshaft when it exhibits symptoms will keep your car operating dependably and safely at all speeds.

If you operate your car with a faulty driveshaft centre bearing, failure can cause you to lose control of your car, endangering your occupants and other motorists around you.

As well, a failed centre support bearing can cause extreme damage under your car if you’re driving when it comes apart.

If you’ve read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit

We let you search and book from over 1600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661