Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal Afterpay or Zip and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see

Does the price include parts and labour?

For all servicing and repairs, our pricing includes parts, labour and GST.

For inspection and diagnostic jobs, our pricing includes labour and GST but does not include parts.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of other fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See the list of Service Tasks at the top of the booking confirmation page.


Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Manufacturers Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your manufacturer's warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under Service Tasks. This is found directly underneath the name of the service you have chosen.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops. 

Their listing will have a special Mobile Mechanic badge which can be found directly underneath their operating hours. 

Can I get quotes for repairs and inspections?

You sure can! Once you have entered in your vehicle details and location on the home screen, the next page will ask you what repair or service you're after.

You can browse through the categories that we've listed, such as Brakes, Clutch or  Timing belt/chain, or by clicking the blue "Search repairs & inspections" button at the bottom of the page, you can search for the repair you're after. 

If you're still unable to find what you're after, click on the blue "Can't find it? We can help!" button and you'll be provided with a comment box where you can describe the repair you need. 

Once you've selected a repair, either click "Continue" to move on in the quote process or, If you'd like to add another repair, click the "Add more items" button. 

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront and online using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
3. Create a reusable, interest-free Zip account to pay now and make easy weekly or monthly payments over time
4. Pay the workshop when you pick your car up and the service and/or repairs have been completed 

Cancellation fees apply. For full Terms & Conditions visit

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under "Service Tasks". This is located directly underneath the name and price of the service you've selected. 


Need a CV Boot Replacement?

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How Much does a CV Boot Replacement Cost?


Constant Velocity shafts, more commonly known as CV shafts or axles, are what transmits the drive from the transmission to the wheels on most modern front wheel drive cars, as well as some four-wheel drive vehicles.

These shafts have constant velocity joints (CV joints) that allow drive to be transferred to the wheels during suspension travel and during cornering.

This joint is covered by a rubber boot, known as a Constant Velocity boot (CV Boot) which keeps dirt and debris out of the highly sensitive joint as well as keeping the special CV joint grease in.

Over time, these boots can become brittle and split or crack, leaking the grease out and allowing for dirt and debris to enter the cv joint, which can cause them to fail.

A completely failed CV joint will not transfer power to the wheels, and the vehicle will become stranded.

The average price for a CV boot replacement starts around the $120 mark and can extend to $300+ depending on your vehicle and transmission type.

CV Boot Replacement

What is a CV Boot?

The CV boot is a boot that is made out of a rubber and polyurethane blend that protects the CV joint from outside elements such as dirt and debris, as well as keeping the lubricating grease inside the joint.

They have ribbed sections which allow the boot to compress and stretch with suspension and steering movement whilst still providing maximum protection to the joint. 

Symptoms you may need a CV Boot Replacement

  • Grease leaking onto the ground near the wheels
  • Clicking noise when turning
  • Increased steering effort required to turn the steering wheel when moving
CV Boot Replacement cost

How is a CV boot replacement carried out?

  • The vehicle is raised and the CV boot inspected
  • The wheels, suspension and sway bar will be moved out of the way to allow access to the drive shaft
  • The Driveshaft will be removed from the vehicle and the old CV boot discarded
  • The CV joint will be inspected and the old grease will be cleaned out
  • New grease will be applied to the CV joint, and the new boot installed
  • The driveshaft will be refitted, along with the suspension, and the wheel re-installed
  • The vehicle will be road-tested to ensure to ensure correct operation

Tips to Remember

  • If the CV boot has been split for an extended period, contaminants may have entered the CV joint, causing increased wear and damage. In these situations, a replacement drive shaft complete with new CV joints and boots may be the better option.
  • Running over large debris on the road – e.g. sticks or other tree branches, can pierce the rubber of the CV boots, so these should be avoided at all costs to prolong the life of your vehicle.

How important is this Repair?

The drive shafts provide the drive from the engine and transmission to the road wheels, and the CV boots protect the CV joint from damage as well as keeping them well lubricated.

Driving for prolonged periods with a failed CV boot will not only make a mess under your vehicle as all the grease leaks out, but it can cause the CV joint to fail completely, which can put you, your family and other motorists in danger.

If you notice any of the symptoms listed above, it’s best to have your vehicle repaired as soon as possible.

If you've read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru. We let you search and book from over 1,600 qualified mechanics, who eat car troubles for breakfast.  

Questions? Speak with a Service Advisor
1300 655 661