Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.


Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Need a Clutch Replacement?

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How Much Does a Clutch Replacement Cost?


Most vehicles purchased these days are selected with automatic transmissions, but most performance models and older vehicles are still using a manual transmission to select gears.

Part of the drive train on these vehicles, and one of the most important components, is the clutch.

Depending on your driving style, the clutch on your vehicle may last over 200,000km, but will eventually wear out and require replacement.

Operating your vehicle with a failing clutch can quickly damage other components of the transmission and increase the repair costs exponentially.

The average clutch replacement on a small car can start around $500 and increase to $1000 and above, depending on the type of vehicle and driving style.

Clutch Replacement

What is a Clutch?

A clutch is a disc made up of a round metal plate with friction material riveted or bonded onto each side.

This friction material grips to the flywheel and pressure plate when the clutch is engaged to provide drive from the engine into the gearbox.

It also allows the engine and transmission to be disconnected from each other, to allow the engine to run without providing drive, such as when the driver places their foot on the clutch or the gearbox is in neutral.

This also allows for smooth gear changes when the vehicle is in motion.

Symptoms of Failing Clutch Components

  • Hard to select gears
  • Engine RPM increasing with no increase in vehicle speed
  • Burning smell from vehicle
  • Clutch pedal not returning
  • Unable to depress clutch pedal
  • Shudder when changing gears
Clutch Disc

How is a Clutch Replacement carried out?

Our mechanics will remove the transmission of the vehicle, and replace the clutch and pressure plate, and the flywheel and slave cylinder (If required, at additional cost) The clutch fluid will be changed, a bedding in procedure will be carried out, and a test drive completed, to ensure correct operation of the system.

Depending on the style of your vehicle, the labour time may vary – as many 4WD and SUV models have complicated drive-train and transmission setups that are very labour intensive to remove and refit.

Tips to Remember

  • Most newer vehicles are fitted with a dual-mass flywheel, which is designed to absorb vibration from the clutch, and provide smoother vehicle operation. The downside is that they can be expensive when it comes time for replacement.
  • If you are towing larger loads – such as caravans or large trailers, it may be worthwhile to upgrade to a heavy-duty style clutch that will be able to handle the extra load without failing prematurely, as factory clutches are not designed for extended towing use. The downside to installing a heavy-duty clutch is increased pedal pressure required to disengage the clutch.

Why It’s Important to Have Your Clutch Inspected or Replaced

Having your clutch system inspected and repaired is vitally important for the safety of you, your family and other motorists around you.

If you continue to operate your vehicle with a failing clutch, it may leave you stranded on the side of the road with no drive, or leave you unable to accelerate properly, making you a danger to other motorists.

Ignoring the warning signs can also lead to expensive repair bills, as further damage may be caused by continuing to operate your vehicle with an issue.

If you've read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru. We let you search and book from over 1,600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661