Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Need a Camshaft Position Sensor Replacement?

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How Much does a Camshaft Position Sensor Replacement Cost?

Modern cars all have an electronic ignition system to control the engine’s operation, and a key component to make it work is the camshaft position sensor.

Using your car normally, the camshaft position sensor can often last an engines whole lifetime without requiring replacement.

However, it’s an electrical part, and unexpected failure is a possibility at any time, whether the car is new or getting on in years.

The average price to have the camshaft position sensor replaced begins around $220 and ranges up to $450 in most cases, depending on the make and model you drive.

Some cars have two camshafts, thus there are two camshaft position sensors. 

Camshaft Position Sensor Replacement

What is a Camshaft Position Sensor?

A camshaft position sensor is a hall effect sensor, meaning it uses magnetic force to create an electronic signal.

The camshaft position sensor is installed by the front of the camshaft and monitors the position of a wheel attached to the shaft itself.

You’ll find one camshaft position sensor for each camshaft, so a dual overhead cam engine will have two camshaft position sensors.

The sensor contains a magnet and solenoid windings inside and the body of the sensor is molded plastic.

A wiring harness connector transmits the camshaft position sensor signal to the Engine Control Module.

If the sensor reads erratically, is unresponsive, or is physically broken, it will need to be replaced.

Symptoms You Require Camshaft Position Sensor Replacement

  • The engine turns over but won’t start
  • Frequent stalling when driving
  • The engine runs rough and burns more fuel than normal
  • The Check Engine light is illuminated
Camshaft Position Sensor Replacement Costs

How the Camshaft Position Sensor is Replaced

  • The technician performs an in-depth diagnosis with computerised equipment to determine the faulty camshaft position sensor
  • The bonnet is lifted and the battery is disconnected
  • The camshaft sensor retainer bolt is loosened, the wiring harness disconnected, and the sensor is removed
  • A new camshaft position sensor is fitted and the wiring reconnected
  • The Check Engine light is cleared by the technician and the engine is fired up
  • The technician monitors operation on the diagnostic tool to confirm the repair

Tips to Remember

  • Many other causes have similar symptoms to a failed camshaft position sensor, so accurate diagnosis is a must

How Important is Camshaft Position Sensor Replacement?

Getting your camshaft position sensor replaced when it has been determined that it is failing can eliminate worries while you drive your car.

If you decide to drive your car knowing that your camshaft position sensor needs to be replaced, you may be risking an accident of an annoying breakdown, often at the most inopportune time.

If you’ve read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru.com.au.

We let you search and book from over 1600 qualified mechanics, who eat car troubles for breakfast.

 

Image credit: Teresa Trimm

Questions? Speak with a Service Advisor
1300 655 661