Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Need a Brake Master Cylinder Replacement?

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How Much does a Brake Master Cylinder Replacement Cost?

A car’s braking system is its primary safety system, allowing the car to slow down and stop when the brake pedal is pressed.

The master cylinder is the undercover component makes your brakes work in the first place.

Even though the brakes are used thousands of times in a car’s life, the brake master cylinder will typically only need to be replaced if it fails unexpectedly or becomes contaminated.

The average cost for brake master cylinder replacement varies widely, starting at $250 and ranging up to $800 or even higher, depending on the make and model.

Cars equipped with anti-lock brakes and traction control are among the more expensive ones for brake master cylinder replacement.

Brake Master Cylinder Replacement

What is a Brake Master Cylinder?

A brake master cylinder is a component found on the braking system on all modern cars.

It’s located near the firewall, usually attached to the brake booster. When the brake pedal is pressed, a rod forces a piston forward inside the brake master cylinder, which pushes brake fluid into the brake lines.

There’s just one brake master cylinder, although there’s typically two pistons inside the component.

The body of the brake master cylinder is cast from metal such as aluminum alloy or cast iron.

A plastic reservoir is mounted on top to feed fluid into the system.

The pistons are metal also, with seals to prevent pressure loss in the brake lines.

If the piston seals don’t hold pressure properly and fluid leaks back into the master cylinder, or if fluid leaks from the reservoir or fittings, the brake master cylinder will need to be replaced.

Symptoms you Require Brake Master Cylinder Replacement

  • Brake fluid leaking from near the firewall
  • Brake pedal is spongy or sinks to the floor when pressed
  • The brakes don’t respond as they should or keep you at a stop
Brake Master Cylinder Replacement Cost

How is Brake Master Cylinder Replacement Performed?

  • A technician diagnoses the braking system to isolate brake master cylinder issues
  • The bonnet is lifted and the brake master cylinder fittings are undone
  • The brake master cylinder is unbolted and removed, and a new part fitted
  • The fittings are attached and the reservoir is filled with new, clean fluid
  • The braking system is bled of air
  • The technician road tests the car to confirm the repair is complete

Tips to Remember

  • If the brake master cylinder is replaced due to contamination, other components such as wheel cylinders, calipers, and brake hoses may also require replacement
  • During brake master cylinder replacement, it’s a good idea to flush the brake lines with new, clean fluid

How Important is Brake Master Cylinder Replacement?

Having your brake master cylinder replaced at the first indication of a problem is the right way to go.

It gives you the assurance your car will stop every time you press the brake pedal.

Should you continue to drive your car with a faulty brake master cylinder, you put yourself, your family, and others on the road at risk.

Your car’s brakes may not respond normally, which is especially dangerous if you need to stop in a hurry.

If you’ve read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru.com.au.

We let you search and book from over 1600 qualified mechanics, who eat car troubles for breakfast.

Image credit - Ballista at the English language Wikipedia

Questions? Speak with a Service Advisor
1300 655 661