Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

You don’t pay anything until the service/repair is completed and you pick up the car.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off service (up to 5km from the workshop).

Click Show Details on the workshop listing and scroll down to Facilities.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

Certified mechanical workshops and mobile mechanics are indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without affecting a New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain unaffected.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, click the “All Filters” button (top of page) and select “Mobile Mechanic” so that your search results feature only mobile mechanics servicing your area.

Can I get quotes for repairs and/or inspections?

You sure can! Simply type your inspection or repair job into the “Here are your quote details” section of the quote form (under +Repair or +Inspection buttons).

If your particular repair or inspection task isn’t listed under the common items tabs, type in your particular requirements in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

Need a Air-Conditioner Replacement?

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How Much does an Air-Conditioner Repair Cost?


The air conditioning system on your vehicle is made up of many components that work in harmony to keep you cool and comfortable inside the cabin.

If one of these components fails or isn’t working as it should, your air conditioning system will be compromised, leaving you hot under the collar!

This could be as simple as a leaking seal all the way up to a failed compressor or condenser.

Having your air-conditioning system repaired as soon as possible will keep you cool all year round. 

The average price of having your air-conditioning system repaired starts around the $300 mark and depending on what needs to be repaired or replaced, can increase to $1500+

Air-Conditioner Replacement

What is an Air-Conditioning System?

The air-conditioning system works in a similar way to the cooling system for the engine.

The system is filled with a refrigerant which is compressed and turned into a gas by the air conditioning compressor.

This actually increases the temperature of the gas, which then needs to be cooled.

This is done by the condenser, which is located in front of the radiator at the front of the car.

This cools the gas and returns it to liquid form. It then flows into the cabin through an expansion valve, which reduces the pressure and drops the temperature even more – making it nice and cold for the next step.

The final step involves the gas flowing through the evaporator. This transfers the extreme cold of the gas to the air that is flowing through the evaporator (the opposite of what happens at the condenser) which then enters the cabin and provides nice cool air. 

Symptoms of needing an Air-Conditioning Repair

  • A/C system isn’t working
  • A/C is blowing air that is not cold, or not as cold as it should be
  • Squealing or grinding noise from engine bay
Air-Conditioning Not Cold Repair

How is the Air-Conditioning Repair Carried Out?

  • The A/C system will be checked for pressure and level
  • The compressor power and ground will be checked
  • Once the issue has been found, the refrigerant will be removed
  • The repair or component replacement will be carried out
  • The system will be flushed out to remove any contamination
  • The air conditioning system will be evacuated and new refrigerant will be added
  • The system will be checked for leaks and correct operation

Tip to Remember

  • The air-conditioning system is under vacuum – so any small leak will cause the system to not work correctly. Small road debris can damage the condenser at the front of the vehicle and cause a slow leak, so this needs to be inspected whenever carrying out air conditioning repairs

How Important is Having your Air-Conditioning System Repaired?

Having a fully operation air-conditioning system not only adds to your comfort inside the cabin, but provides additional safety as it is used for window demisting when the conditions are unsavoury outside.

Without operational air-conditioning, you may struggle to see when your windscreen fogs up.

If you've read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru. We let you search and book from over 1,600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661