Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Questions? Speak with a Service Advisor
1300 655 661

The Best 10 Mechanics in Adelaide

By Kelsie Gilbert on Tuesday, 5 September 2017

 

Meet Adelaide’s 10 BEST Mechanics!

Most of us have no idea what’s going on under the hood of our cars. Today’s motors make as much sense as Pokemon Go does to your Grandma. So, who can you trust with your car servicing? AutoGuru customers have voted their Top 10 Mechanics in Adelaide.

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#1 ABS Adelaide City, Adelaide
Congratulations Kon Athanasiadis and his team at ABS Adelaide City for ranking #1 on our Top 10 Mechanics in Adelaide list!

ABS Adelaide City has successfully been servicing Adelaide for over 10 years. Kon Athanasiadis and his team of qualified mechanics consistently deliver motoring confidence within the community, offering customers extra peace of mind when it comes to vehicle servicing.

‘We aim to make car servicing as simple and quick as possible’, states Kon. ‘And we pride ourselves on providing honesty, transparency and the highest levels of customer service.’ABS Adelaide City

ABS Adelaide City are conveniently located close to West Terrace and only a few blocks away from North Terrace. A perfect location for city workers, or to enjoy a barista-made coffee!

They offer logbook servicing, brakes, clutch, suspension, and general under-car repairs. All work is guaranteed by a national 6 month / 10,000km warranty and a drop off service and loan cars are available for customers who need to run a few errands while their car is being looked after.

Open 6 days a week, if you just need some friendly car advice, or a complete service, Kon and his team are here to help.

Review
The guys at ABS were friendly and helpful and most importantly trustworthy. I would highly recommend them. N.B

 

#2 ABS Melrose Park, Melrose Park
For over 20 years ABS Melrose Park have been performing log book servicing, brakes, clutch, suspension, and general under-car repairs. Daniel Martin and his team of 4 qualified mechanics provide a friendly and stress-free car servicing experience.

Dan and his team are conveniently available from Monday to Saturday, and offer free drop off and loan car for customers that don’t have the time to wait around.
‘Our fully qualified, specialist technicians ensure you get the best performance out of your vehicle, without breaking the budget’, states Daniel.

Review
Customer service was fantastic, told me everything that needed attention and gave me precise timing and price. Car runs better than ever and am very happy overall! M.R

 

#3 Dynamic Mechanix, Lonsdale
Dynamic Mechanix have been servicing Lonsdale and surrounding suburbs for over 19 years, offering honest, reliable and professional service to all customers.

‘We offer logbook & general servicing, mechanical repairs and roadworthy inspections.’ says owner Stephan Biewlawski.

‘We go above and beyond to look after all your car so that it’s performing at 100%. Your safety is our number one priority’, he adds

Review
Excellent service, recommend these guys to anyone! Fast and convenient and did an excellent job. M.O

 

#4 ABS Salisbury, Salisbury
The team of fully qualified mechanics at ABS Auto Salisbury carry out a wide variety of car repairs and servicing tasks, including logbook and general servicing, suspension, under-car repairs and brake and safety checks.

‘We’re in the business of delivering top-quality service and repairs, which result in peace of mind. Client and vehicle safety is our main proiority’, declares Peter Marsland, owner of ABS Salisbury.

With 9 servicing bays at the ready, ABS Auto Salisbury are all about being time efficient to fit in with a busy schedule. ‘Our friendly team of 5 fully qualified mechanics will look all your car servicing needs 6 days a week!’ adds Peter.

With a 6 month national warranty on all work carried out, ABS Salisbury can give you that extra reassurance at the completion of your service.

Review
The price is as the quotation and additional services & cost are with my permission. The service work is quality, and the service report is informative. T.Y

 

#5 ABS Glynde, Firle
With an amazing 25 years’ experience in the automotive industry, ABS Glynde owners Joe and Luigi Pascale welcome customers with open arms. Service with a smile and an honest approach, the trusted team at ABS Glynde make sure they look after all their customers to the highest degree.

‘Customer safety is our priority. That’s why we offer a 12-month warranty on all brake and clutch repairs. It gives our customers peace of mind, knowing they are still being looked after once they leave our shop’, says Joe.

With 3 servicing bays and mechanics at the ready, plus an added bonus of complimentary drop off services and loan car, the Pascale boys and their friendly staff will take care of all your vehicle needs.

Review
Efficient and courteous service at a good price. Car was clean and presentable following service. M.J

 

#6 Churchill Tyre Service, Kilburn
Specialising in not only logbook servicing and general repairs, Jason Murphy and his team of mechanical experts can also look after all your tyre needs. They stock and fit a wide range of tyres for most makes and models.

With over 25 years’ experience in the automotive repair industry, Churchill Tyre Service keep it plain and simple by offering a friendly, upfront service to their valued customers.

‘We ensure our customers are kept completely in the loop throughout the whole service experience, so they know exactly what work is being carried out, and prevent any nasty surprises from happening!’ states Jason.

Review
Brilliant car service, more through than a dealer major service and less than half the price. Will be back! T.S

 

#7 B & R Automotive, Salisbury South
B & R Automotive is a local, family owned business that understands the customer’s time is precious. Offering flexible servicing times (including Saturdays), B&R Automotive work around you!

‘We offer roadworthy inspections, perform general servicing as well as logbook servicing and all mechanical repairs’, says Rudy Brittain, owner of B & R Automotive. ‘We also offer the best prices on tyres and wheel alignments!’ he adds.

With a complimentary drop off service and loan car, B & R Automotive are a team you can trust. They take the hassle out of getting your car serviced.

Review
Excellent service, explained everything to me, excellent prices, friendly staff and loan car was a bonus! These guys will be my new mechanics from now on. Thank you! C.M

 

#8 ABS Keswick, Keswick
ABS Keswick can look after your vehicle's log book servicing, brakes, clutch, suspension, and general under-car repairs.

The workshop is open Monday to Saturday, and is situated close to bus stops on Richmond Road, and is close to Ashford, Goodwood, Marleston, and Richmond.

The workshop has been in operation for over 10 years, and includes 5 service bays, attended to by 1 qualified mechanic.

All service, repairs and parts carry a national 6 month / 10,000 kilometre warranty. There is a 12 month / 20,000 kilometre warranty on brake and clutch repairs. A drop-off service can be arranged (up to 5 kilometres).

Review
Great experience with the guys at ABS Keswick. Everything was communicated thoroughly and the lift to and from work was a great help. Will definitely be back again! M.#9 ABS Ridgehaven, Ridgehaven

 

#9 ABS Ridgehaven, Ridgehaven
ABS Ridgehaven are conveniently located close to local shopping centres so customers can have a bite to eat or enjoy a spot of shopping whilst they wait for their vehicle to be serviced. Or there’s a complimentary local drop off service for customers that need to get to work or back home.

With 10 years of successful operation, owner Chris Cotter and his team of qualified mechanics offer an honest and professional service to the Ridgehaven community and the surrounding suburbs.

‘We can perform all types of mechanical work, including vehicle log book servicing, brakes, clutch, suspension, general under-car repairs and roadworthy inspections’, states Chris.

‘No job is too big or small, we treat every car with respect and complete all servicing and repairs to the highest standard.’

Review
Good service fast and attentive H.J

 

#10 Gepps Cross Exhaust & Autocare, Pooraka
Gepps Cross Exhaust & Autocare owner Shaka Iqbal leads a team of mechanical experts who put their specialised knowledge to good use, providing auto repairs and general servicing, exhaust, tune-ups and much more!

With the convenience of operating on Saturdays, Gepps Cross Exhaust & Autocare provide Toyota factory trained mechanics that ensure quality work not only on Toyota models, but across all makes and models.

‘When you leave your car at Gepps Cross, you can trust that it’s in safe hands’, declares Shaka. ‘We love cars and respect the intricacies of modern engines, as well as the classic features of older models, and treat each vehicle with the care it deserves.’

Review
Great job with very good service, booking was serviced on time, service was prompt and courteous. B.M


Results recorded on 12th July, 2017

To compare mechanics, pricing and make a booking, visit AutoGuru.com.au

                

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