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mycar Tyre & Auto Casuarina

1. They refused to stamp the service book. From my experience with several car service centres, every professional workshop documents what’s been carried out and stamps the book accordingly. But this guy flat-out refused, and I have no idea what it would possibly cost him—or my car—to do something that simple and standard. 2. After completing the service, they didn’t even bother to reset the service notification that appears before the next due service. When I noticed the alert was still on, I went back and asked about it. His response was, “Oh, sorry, I forgot to tell you. The service guy tried to reset it, but it kept coming back. Drive for a couple of weeks, and if it still shows up, contact Hyundai.” That’s a straight-up lie. I reset it myself once I got home, and the notification never appeared again. This clearly proves they didn’t even attempt to reset it, and instead tried to cover it up with an excuse. If you didn’t do something, at least have the honesty to admit it—don’t lie to your customers.

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