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Neale Goad Automotive

3.9 • 11 reviews

Service offerings

  • Car Service Costs
  • Car Repair
  • Mechanics
  • Mobile Mechanics
  • Windscreens
  • Brakes
  • Clutch
  • Air Conditioning
  • Suspension and Steering
  • Auto Electrician
  • Radiator Repairs
  • Car Battery
  • Transmission
  • Tyres
  • Window Tinting
  • Scratch & Dent
  • Car Wash Detailing
  • Inspections

Customer info

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AutoGuru acknowledges and pays respects to the people of the Yugambeh language region of the Gold Coast where we are based and all their descendants both past and present. We also acknowledge the many Aboriginal and Torres Strait Islander ancestors of the land in which our network of auto service providers operate.

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Neale Goad Automotive workshop gallery image
Overview
Location
Reviews

Contact Us

(03) 5339 2•••
Get a quote
Neale Goad Automotive workshop gallery image
Neale Goad Automotive workshop gallery image
Neale Goad Automotive workshop gallery image
Neale Goad Automotive workshop gallery image
36 Years in Operation
36 Years in Operation
4 Qualified Staff
4 Qualified Staff
8 Service Bays
8 Service Bays
8 Years a Member
8 Years a Member
Diesel Specialist
Diesel Specialist
Air-conditioning Specialist
Air-conditioning Specialist
Brakes Specialist
Brakes Specialist

About Paul & the team

Paul is the Workshop Manager
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Looking for expert car servicing and mechanical repairs in Wendouree, Ballarat?

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Neale Goad Automotive, trading as NGA Auto Group, is a family-owned mechanical workshop at 206 Burnbank Street, Wendouree VIC 3355. They have been looking after the Ballarat community for over 30 years, and that kind of history speaks for itself. Cars, SUVs, 4WDs, farm utes, light commercials, heavy trucks, classic and muscle cars, agricultural machinery. If it has an engine, chances are they have seen it and fixed it.

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As a Repco Authorised Service centre, any work they carry out is backed by a nationwide warranty, so if you happen to need support on the road after a service, you are covered well beyond the Ballarat city limits. They are also VACC accredited and members of Commerce Ballarat and the Victorian Classic Car Club.

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What mechanical services do they offer?

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Logbook servicing and warranty servicing sit at the core of what Neale Goad Automotive does. Their technicians follow manufacturer specifications closely, keeping vehicles performing as they should while protecting factory warranties. Before any work begins, they use advanced diagnostic tools to get a clear picture of what is actually going on, no guesswork, just accurate diagnosis and the right repair.

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From there, the scope of what they handle is genuinely broad. Engine replacements, transmission repairs, full gearbox work, brake pad replacements, brake rotor resurfacing, brake fluid flushes, brake caliper servicing, air conditioning diagnosis and repair (trading number AU53993), clutch replacements, wheel balancing and rotation, and pre-holiday inspections on campers and motorhomes are all part of the regular workload.

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Do they service heavy vehicles and plant equipment?

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They do, and it is a serious part of what they offer. Diesel trucks, heavy vehicles, and plant equipment including excavators and loaders are all within their capability. They have dealer-level diagnostic plug-in ability, carry out hydraulic diagnosis and repair, perform engine rebuilds, and handle compliance inspections. For businesses running a fleet, tailored fleet packages help keep vehicles on the road and downtime to a minimum. They currently service the fleets of organisations including the Victoria State Emergency Service, Grampians Health, Federation University Australia, Ballarat Hospice Care, Pinarc, and CAFS.

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Can they issue roadworthy certificates?

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Yes. Neale Goad Automotive is a Licensed Vehicle Tester with two Licensed Inspectors on the team, authorised to inspect vehicles and issue Certificates of Roadworthiness. Whether you are selling a car, re-registering it, transferring ownership, or clearing a defect notice, they can take care of the inspection and carry out any rectification work required, all in the one place.

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Do they work on classic and vintage cars?

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Classic and vintage vehicles are genuinely close to their heart at Neale Goad Automotive. They carry out mechanical repairs, club inspections, and roadworthies on older vehicles, and their membership with the Victorian Classic Car Club reflects how seriously they take this side of the trade.

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What about mobile servicing and breakdowns?

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Their support extends well beyond the workshop floor. They run mobile workshops, carry out onsite roller brake testing across Ballarat and surrounding areas, and operate a 24-hour emergency breakdown hotline for cars, trucks, and light commercials. They can also transport vehicles up to 12 tonnes, and for larger fleet operations needing multi-day jobs, statewide mobile servicing is available by appointment.

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Why do Ballarat locals keep coming back to Neale Goad Automotive?

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More than three decades of local experience is the foundation, but it is the family-owned approach that keeps people returning. They stock Valvoline lubricants and Wix filters, and offer vehicle pickup and delivery for customers within a 10-kilometre radius of the Ballarat CBD. Whether it is a routine logbook service, a complex engine rebuild, a roadworthy for a 1970s classic, or urgent breakdown support somewhere in regional Victoria, Neale Goad Automotive brings the kind of depth and genuine local knowledge that only comes with years of looking after the same community.

Services

Logbook & Basic ServicingBatteriesBrakesClutch

Location

206 Burnbank Street, Wendouree, VIC

Amenities

In Store

Waiting Lounge
Drop Off Service
Tea & Coffee Facilities
Key drop off box

Trading Hours

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

Payment Methods

Cash (in store only)
Cash (in store only)
EFTPOS (in store only)
EFTPOS (in store only)
Visa
Visa
Mastercard
Mastercard
Afterpay
Afterpay
humm
humm
Zip
Zip

Reviews

3.9 • 11 reviews
5 stars
74 stars
13 stars
02 stars
11 star
2
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HeidiMazda BT-50
2 • 24th Feb 2026
I got my turbo fixed for $5,550, I had to pay an extra $2.500 as I had insurance through AWN Insurance, the minute I took the car out of the work shop, my car was worse and was jerking between 35/55 km an hour. Neil Gaad said that wasn't his problem, it's now the Auto transmission, I was very up set by this and took it to another mechanic in Ballarat where he said he wasn't sure it was the transmission, and asked what did Neil Goad charge me for the turbo, I said just under $5,500 he said that's a ridiculous price and should have only been $3,000. , that up set me big time. So this week my car is now jerking constantly and now a symbol of a car with road tracks on it, has turned up. I then took it to another mechanic where he said there were still issues with the turbo. Take it back and get it fixed. I did take it back, explained all the issues i have had since the turbo was fixed. The mechanic fixed the new issue and told me it was a burnt out cord, and then changed me another $589, for 3.5 hours labour at $145 an hour and the part was $81, I was so up set, i had to find more money and the mechanic was not very nice after I didn't want to pay, and just said it had nothing to do with the turbo. Which I don't believe, and that I couldn't take the car out until it was paid for. Bad service, rude mechanics, no consideration for there customers. Also when I first met Neil Goad I asked should I drive it before I got the service, he said THAT'S WHY YOU HAVE RACV.. very rude, i would not bag you ever but if I had a choice I wouldn't go back. Sorry.
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ErinnMazda CX-9
4 • 30th May 2025
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Lisa Hyundai i30
5 • 28th Feb 2025
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SusanSubaru Forester
5 • 22nd Oct 2024
Had a car inside and outside detailed, and came back looking brand new, thanks everyone.
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Reply from Neale Goad Automotive

Thank you Susan for your kind review. We strive for 5 star satisfaction and are glad you are happy with your vehicle.

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BiancaToyota Hilux
5 • 4th May 2024
Great reception staff. The mechanic is reliable and always discusses the work required or completed.