Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal Afterpay or Zip and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see

Does the price include parts and labour?

For all servicing and repairs, our pricing includes parts, labour and GST.

For inspection and diagnostic jobs, our pricing includes labour and GST but does not include parts.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of other fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See the list of Service Tasks at the top of the booking confirmation page.


Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Manufacturers Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your manufacturer's warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under Service Tasks. This is found directly underneath the name of the service you have chosen.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops. 

Their listing will have a special Mobile Mechanic badge which can be found directly underneath their operating hours. 

Can I get quotes for repairs and inspections?

You sure can! Once you have entered in your vehicle details and location on the home screen, the next page will ask you what repair or service you're after.

You can browse through the categories that we've listed, such as Brakes, Clutch or  Timing belt/chain, or by clicking the blue "Search repairs & inspections" button at the bottom of the page, you can search for the repair you're after. 

If you're still unable to find what you're after, click on the blue "Can't find it? We can help!" button and you'll be provided with a comment box where you can describe the repair you need. 

Once you've selected a repair, either click "Continue" to move on in the quote process or, If you'd like to add another repair, click the "Add more items" button. 

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront and online using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
3. Create a reusable, interest-free Zip account to pay now and make easy weekly or monthly payments over time
4. Pay the workshop when you pick your car up and the service and/or repairs have been completed 

Cancellation fees apply. For full Terms & Conditions visit

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under "Service Tasks". This is located directly underneath the name and price of the service you've selected. 


Need a Power Steering Fluid Replacement?

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How Much does a Power Steering Fluid Replacement Cost?

Your car’s hydraulic power steering system only operates if it’s full of clean power steering fluid.

It circulates throughout the power steering system to provide hydraulic assist whenever you turn the steering wheel.

During everyday use, the power steering fluid will deteriorate, just like engine oil, and requires replacement.

Depending on your manufacturer, power steering replacement should be performed every 50,000 to 100,000km, or when it looks dark and discoloured.

Typically, power steering fluid replacement costs $100 to $250 to perform, depending on the type of power steering fluid used.

The more you drive your car, the more frequently you’ll need power steering fluid replacement.

Power Steering Fluid Replacement

What is Power Steering Fluid?

Power steering fluid is a hydraulic fluid that circulates through the power steering pump and the power steering rack to provide steering assist when you’re turning.

Pressurised fluid from the pump flows to either side of the steering gear to apply pressure on the piston inside, aiding your steering effort.

In most vehicles, the fluid also circulates through a power steering fluid cooler to prevent premature fluid breakdown due to high temperature.

Power steering fluid itself is commonly mineral-based or silicone-based fluid, although sometimes a synthetic fluid like transmission fluid is used.

It breaks down over time and loses its lubricating properties. It can also become contaminated by water or other fluids.

If the power steering fluid becomes dark or milky, it’s time for it to be changed.

Symptoms You Need Power Steering Fluid Replacement

  • The steering wheel is stiff or choppy to turn
  • The fluid appears black, dark brown, or milky
  • The fluid feels gritty or has flecks of black in it
Power Steering Fluid Replacement Cost

How is Power Steering Fluid Replacement Performed?

  • The technician siphons the fluid from the power steering fluid reservoir, often attached to the pump and new fluid is added
  • Alternately, the technician disconnects a power steering hose and fully drains the power steering system
  • New, clean fluid is added to the reservoir
  • The technician operates the power steering to circulate the clean fluid into the system, pushing out old fluid in the power steering cooler and power steering rack while ensuring the reservoir is always full
  • Once clean fluid comes out the disconnected power steering hose, it’s reconnected and the reservoir topped up
  • The technician bleeds the system and performs a road test

Tips to remember

  • Only the specified type of power steering fluid should be used or damage can occur to the power steering system’s seals and hoses
  • Don’t operate the power steering system without fluid or it can become damaged

How Important is Power Steering Fluid Replacement?

The power steering system won’t work well if the fluid is low or contaminated, and internal problems can result from operating the power steering with such power steering fluid.

Driving your car when the power steering fluid is dirty won’t cause immediate issues, however, it can cause expensive power steering trouble down the road.

If you’ve read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit

We let you search and book from over 1,600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661