Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Need a Fuel Injector Replacement?

Easily compare & book over 1,600 quality reviewed mechanics Australia-wide

Get Instant Quotes

How Much does a Fuel Injector Replacement Cost?

The fuel delivery system on most modern cars includes fuel injectors.

They are responsible for precisely delivering the right amount of fuel into your engine so it burns evenly and efficiently.

With wear and tear, deposits from low-grade fuels, and over time, one or more fuel injectors can become plugged or leak fuel into the engine.

It’s typically cars with more than 100,000km that require fuel injector replacement, but an unexpected problem could require replacement sooner.

On average, replacing one fuel injector will be approximately $300 to $500, depending on the make and model you drive.

Since your fuel injectors pulse constantly while the engine is running, all of them may require replacement around the same time.

Fuel Injector Replacement

What is a Fuel Injector?

Fuel injectors are the final piece of your fuel system where fuel exits the system and enters the engine.

It’s a compact, electronically-controlled valve attached to the fuel rail and it’s consistently under pressure.

Your engine has one fuel injector per cylinder, and the fuel injection process is controlled precisely to allow for maximum efficiency and power at all times.

Fuel injectors are made of a metal body machined to precise specifications and topped with a plastic cap and electrical connector.

A tiny electrical solenoid operates a pintle valve at the bottom of the injector.

The fuel rail attaches to the top of each injector and an electrical connector sends the fuel injector a signal to open and close the pintle valve.

Debris and fuel contaminants can plug up the pintle causing it to spray fuel inconsistently, not at all, or leak too much fuel into the engine.

Once a fuel injector exhibits symptoms of failure, it must be replaced.

Symptoms You Require Fuel Injector Replacement

  • Check Engine Light is illuminated
  • The engine runs rough or there’s a dead miss in a cylinder
  • There’s a raw fuel smell from the engine or the exhaust
Fuel Injector Replacement Cost

How are Fuel Injectors replaced?

  • The technician removes any components blocking access to the fuel injector including the intake plenum, wiring, or vacuum lines
  • The fuel line is disconnected from the engine fuel rail
  • The fuel rail is removed from the engine with the fuel injectors attached
  • The faulty fuel injector is removed and a new one is fitted in its place
  • The fuel rail and fuel line are refitted and the engine components are put back in place
  • The technician runs the engine and road tests the car to confirm the repair is complete

Tips to Remember

  • Often, it’s a good idea to replace the fuel injectors as a complete set if failure is due to contamination or wear.
  • Some fuel injectors can be rebuilt or reconditioned to save cost.
  • Some newer engines are fitted with ‘Direct Injection’ where the fuel injector sprays fuel directly into the cylinder. These injectors run under high pressure and can be more labour intensive to replace if an issue is detected.

How important is replacing your fuel Injectors?

A leaking or plugged fuel injector causes the related cylinder to run rich or lean, both of which can cause long-term problems that require extensive repairs.

In addition, your car’s performance will suffer and your Check Engine light will remain on until the repair is performed.

While there’s no immediate safety concern when fuel injector replacement is required, it can save you much higher repair costs down the road if it’s performed sooner rather than later.

If you’ve read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru.com.au.

We let you search and book from over 1600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661