Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

You don’t pay anything until the service/repair is completed and you pick up the car.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off service (up to 5km from the workshop).

Click Show Details on the workshop listing and scroll down to Facilities.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

Certified mechanical workshops and mobile mechanics are indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without affecting a New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain unaffected.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, click the “All Filters” button (top of page) and select “Mobile Mechanic” so that your search results feature only mobile mechanics servicing your area.

Can I get quotes for repairs and/or inspections?

You sure can! Simply type your inspection or repair job into the “Here are your quote details” section of the quote form (under +Repair or +Inspection buttons).

If your particular repair or inspection task isn’t listed under the common items tabs, type in your particular requirements in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

Need a Front Brake Pad Replacement?

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How Much Does a Front Brake Pad Replacement Cost?


The braking system is the first and foremost safety system fitted to the modern-day vehicle, and the brake pads are the components that do all the work.

During normal usage, the brake pads wear down over time and need to be replaced once the friction material has worn down to unsafe levels.

Brake pads usually last around 45,000 – 60,000km, but this may be less or more, depending on the driving you are doing.

The average price to have your front brake pads replaced starts at around $150 and can increase to $350 and above, depending on the vehicle and type of brake pads used.

The front brakes do 70% of the total braking when slowing down, so will wear out faster than the rear brakes in most cases.

Front Brake Pad Replacement

What is a Brake Pad?

A brake pad is the most common form of braking hardware on a motor vehicle.

They are usually located inside a brake calliper, which forces the pad onto the disc rotor (The shiny metal disc behind your wheels) when you press down on the brake pedal.

There are two brake pads for every calliper, so four brake pads on the front and four on the rear – if your vehicle has disc brakes all around.

They are usually made of a metallic friction material bonded to a metal backing plate, although some high-performance vehicles now use carbon and ceramic in their brake pads, which dissipate heat more effectively than standard brake pads.

Once this friction material has worn down passed a certain level, usually 2 millimetres, the brake pads will need to be replaced.

Symptoms that your Brake Pads Require Replacing

  • Squealing or grinding noise when slowing down
  • Braking performance diminished
  • Brake warning light on dash or instrument cluster

How are Brake Pads Replaced?

  • The vehicle is raised and the wheels removed
  • The brake pads and discs are inspected
  • If the brake pads are worn down, the old pads will be removed
  • The brake callipers will be inspected and the new brake pads installed
  • The wheels will be refitted and the new brake pads will be ‘bedded in’
  • The vehicle will be road tested to ensure correct operation

Tips to Remember

  • It is also important to inspect the disc rotors and brake fluid when replacing brake pads, as these may need to be changed at the same time
  • Some higher end vehicles will have brake pad wear sensors, which will need to be replaced when the brake pads are renewed.

How Important is Replacing Your Brake Pads?

Having your brake pads replaced when they are excessively worn will give you peace of mind that your vehicle will stop reliably and safely every time you press the pedal.

Operating a vehicle with worn out or faulty brake pads can endanger you, your family and other motorists on the road, and not allow you to stop in time in the case of an emergency.

If you've read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru. We let you search and book from over 1,600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661