Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal Afterpay or Zip and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see

Does the price include parts and labour?

For all servicing and repairs, our pricing includes parts, labour and GST.

For inspection and diagnostic jobs, our pricing includes labour and GST but does not include parts.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of other fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See the list of Service Tasks at the top of the booking confirmation page.


Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Manufacturers Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your manufacturer's warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under Service Tasks. This is found directly underneath the name of the service you have chosen.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops. 

Their listing will have a special Mobile Mechanic badge which can be found directly underneath their operating hours. 

Can I get quotes for repairs and inspections?

You sure can! Once you have entered in your vehicle details and location on the home screen, the next page will ask you what repair or service you're after.

You can browse through the categories that we've listed, such as Brakes, Clutch or  Timing belt/chain, or by clicking the blue "Search repairs & inspections" button at the bottom of the page, you can search for the repair you're after. 

If you're still unable to find what you're after, click on the blue "Can't find it? We can help!" button and you'll be provided with a comment box where you can describe the repair you need. 

Once you've selected a repair, either click "Continue" to move on in the quote process or, If you'd like to add another repair, click the "Add more items" button. 

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront and online using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
3. Create a reusable, interest-free Zip account to pay now and make easy weekly or monthly payments over time
4. Pay the workshop when you pick your car up and the service and/or repairs have been completed 

Cancellation fees apply. For full Terms & Conditions visit

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under "Service Tasks". This is located directly underneath the name and price of the service you've selected. 


Need a Brake Light Bulb Replacement?

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How Much does a Brake Light Bulb Replacement Cost?

Every car is equipped with brakes as the primary safety system, and the brake lights indicate to other motorists that you intend to slow down or stop.

When you use your brakes in the normal course of operation, the brake lights illuminate then go dim or off instantly, and sometimes, it can be dozens of times every minute.

Eventually, incandescent brake light bulbs will burn out from use. Brake light bulb replacement can be required once a year on some cars and on others, it can be several years, depending on the style of bulb and the usage.

It’s almost always a minimal cost for brake light bulb replacement as a bulb is $5 to $10 and the labour charge is between $10 and $20, although some designs are slightly more.

Cars driven in stop-and-go urban traffic are likely to experience brake light bulb outages two or three times as frequently vehicles used mainly for highway driving. 

Brake Light Bulb Replacement

What is a Brake Light Bulb?

Most cars on the road today still use an incandescent bulb for brake lights. It’s an automotive bulb similar in design to a household lightbulb with a filament that glows white-hot, shining light all around.

A brake light bulb is mounted inside the taillight assembly and is fed 12-volt electricity through a wired socket.

The brake light bulb circuit is powered up from a relay when the brake pedal is pushed, either lightly or firmly.

When the brake pedal is released completely, the brake lights turn off. Brake light bulbs put off a lot of heat – so much so that you’ll burn yourself if you try to touch an illuminated bulb.

This heat, as well as frequent operation, can cause the filament inside the bulb to burn through.

Power can no longer transmit through the filament, and the bulb will not light up and needs to be replaced.

Symptoms that You Require Brake Light Bulb Replacement

  • The cruise control will not set
  • One or more brake light bulbs will not illuminate
  • On some high end vehicles, a brake warning light or message will appear on the instrument cluster
Brake Light Bulb Replacement Cost

How are Brake Light Bulbs Replaced?

  • The boot is opened and the taillamp assembly is removed
  • The brake light bulb socket is removed from the housing
  • The burnt-out bulb is removed from the socket and a new bulb is fitted
  • The taillamp assembly is refitted and the technician confirms the bulb’s operation

Tips to Remember

  • The centre high mount stop lamp should always be operating as well
  • LED brake lights are not serviceable individually; the complete assembly must be replaced
  • To prevent burns, do not test brake light bulb operation while touching the bulb

How important is Brake Light Bulb Replacement?

Brake light bulbs are installed for safety sake, both for you and other motorists. A burnt-out brake light doesn’t allow the proper warning for cars behind you and can result in frustration, close calls, and potentially an accident.

While all of your car’s lights are important, the brake lights are perhaps the most important indicators to keep you, your passengers, and others around you out of harm’s way.

If you’ve read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit

We let you search and book from over 1,600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661