THL Auto Service
About Steven & the team
THL Auto Service: Ringwood's Award-Winning Car Care Experts
Ringwood drivers, look no further for exceptional car care than THL Auto Service! Recognised as a finalist for AutoGuru's prestigious Top Mechanic Award in 2024, their commitment to quality is backed by outstanding customer reviews.
THL Auto Service isn't just your average mechanic. They're a Licensed Vehicle Tester, authorised to issue Roadworthy Certificates (RWC) for peace of mind on your next registration. Need a logbook service for any make or model? They've got you covered. Plus, they specialise in European vehicle diagnostics and servicing, ensuring your import receives the expert care it deserves.
Experiencing brake issues? THL Auto Service can diagnose noisy or inefficient brakes, machine discs, replace pads, and flush fluids to restore stopping power. They're also equipped to handle a wide range of mechanical repairs, including engine and transmission work.
At THL Auto Service, no job is too big or too small. Their team is passionate about what they do and prioritises your satisfaction with every service.
Get a quote online and book your appointment today and experience the THL Auto Service difference!
Contact Us
Services
Location
Amenities
In Store
Trading Hours
Monday
9:00 AM - 5:30 PM
Tuesday
9:00 AM - 5:30 PM
Wednesday
9:00 AM - 5:30 PM
Thursday
9:00 AM - 5:30 PM
Friday
9:00 AM - 5:30 PM
Saturday
9:00 AM - 12:30 PM
Sunday
9:00 AM - 5:00 PM
Payment Methods
Reviews
4.8
Hi Zuqiang, Thank you so much for writing us a positive review, and for your praise! We're glad to hear that you were happy with our services! Should you ever need a mechanic again in the future, please do consider us again!
Hi Catleya, We thank you profoundly for being a long-time customer, and we truly appreciate your continued support for all these years! It's an honor to be of service to you, and it makes us truly happy to hear that you were satisfied with our work! Once again, thank you so much, and we will always look forward to seeing you again in the future!
Hi Sean, Thank you for taking time out to write us a critical review, and for sharing your thoughts here. As your vehicle had received extensive damages to the left side, it was a process of elimination to fix the steering problem, tackling a few things at a time as we wanted to minimise the cost of repair by not needlessly quoting on replacing every single part. With that mindset, when we replaced the damaged parts related to your steering system on the left-hand side of the vehicle, we had eliminated the noise at the time. When you returned 3 months later for a car service, you reported to us that the steering sound had returned, and we investigated and found that the right-hand wheel bearing is now causing noise which we previously didn't detect. We apologise for not quoting for the replacement of this part on your previous visit, we honestly thought that it was in good order and we didn't want to make you spend needlessly. In regards to the service report and quotation for your recent visit, only 1 item was related to the steering noise. Everything else quoted was for general maintenance and is related to your car service. They are optional replacements for consumables that cars usually go through (such as wipers, filters, and fluids), and are not related to the previous repair and the steering noise. We apologise for any confusion caused, and we're sorry if we were not clear. Once again, thank you so much for leaving us a review. Your feedback is invaluable to us, and it will help us in continuing to improve ourselves.