Goodyear Autocare Helensvale

4.7 • 14 reviews

Overview Location Reviews

12 Years in Operation

3 Qualified Staff

4 Service Bays

6 Years a Member

Diesel Specialist

About Grant & the team

Grant is the Workshop Manager

Looking for Expert Tyre and Automotive Services on the Gold Coast?

Goodyear Autocare Helensvale, located on Siganto Drive in Helensvale, QLD, is a trusted destination for comprehensive automotive care on the Gold Coast. As part of the globally renowned Goodyear brand, known for its innovative tyre technology and reliable products, Goodyear Autocare Helensvale combines world-class expertise with a deep understanding of local needs to deliver exceptional service to the community.

Extensive Tyre Services and More

At Goodyear Autocare Helensvale, you’ll find a wide selection of high-quality tyres designed to suit various vehicles and driving conditions. Whether you need tyres for daily commuting, off-road adventures, or performance driving, the expert team can help you choose the perfect set. In addition to tyre retail, they offer professional tyre repairs, ensuring that your tyres are safe and effective for continued use.

Comprehensive Vehicle Maintenance

Beyond tyres, Goodyear Autocare Helensvale provides a full range of vehicle maintenance services. Their brake servicing includes thorough inspections, repairs, and replacements to ensure your vehicle’s safety. Wheel alignments and balancing are also offered, crucial for extending tyre life and improving vehicle handling. For those experiencing battery issues, the centre provides reliable battery testing, maintenance, and replacement services.

Customer-Centric Features

Goodyear Autocare Helensvale is designed with customer comfort and convenience in mind. The service centre features wheelchair access and a comfortable waiting area where you can relax while your vehicle is being serviced. With guest WiFi, complimentary coffee, and tea, your wait will be as pleasant as possible, ensuring that your experience is not only professional but also comfortable.

Global Expertise with a Local Touch

What sets Goodyear Autocare Helensvale apart is the combination of Goodyear’s global expertise with the personalised service of a local team. The skilled professionals at Helensvale use state-of-the-art equipment to perform all services, ensuring that your vehicle receives the highest standard of care. Their commitment to quality assurance means that every job is done right the first time, giving you confidence in your vehicle’s performance and safety.

Comprehensive Warranties for Peace of Mind

Goodyear Autocare Helensvale backs all their services and products with comprehensive warranties. This commitment to quality and customer satisfaction ensures that you can trust their work, knowing that your investment is protected.

For drivers on the Gold Coast, Goodyear Autocare Helensvale is the go-to destination for all your tyre and automotive needs. Whether you’re looking for new tyres, routine maintenance, or expert vehicle care, you can trust the team at Goodyear Autocare Helensvale to deliver professional, customer-focused service that keeps you safe on the road.

Contact Us

(07) 5500 0•••

Services

Logbook & Basic Servicing

Air Conditioning

Batteries

Smash Repair

Brakes

Clutch

Cooling

Auto Electrical

Engine

Pre-Purchase Inspections

Roadworthy & Safety Certificates

Suspension / Steering

Timing Belt/Chain

Transmission

Tyre

Installation

Wheel Repair

Differential

Auto Trimming

Scratch & Dent

Locksmith

Miscellaneous

Trailer/Box

Roadside Assistance

Refrigeration

Location

2/50 Siganto Drive, Helensvale, QLD

Amenities

In Store

Waiting Lounge

Drop Off Service

Tea & Coffee Facilities

Service Warranty

Key drop off box

Trading Hours

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 11:00 AM

Sunday

Closed

Payment Methods

Cash (in store only)

EFTPOS

Visa (online only)

Diners Card

Fleet Cards

Mastercard (online only)

Reviews

4.7

14 reviews

5 stars

134 stars

03 stars

02 stars

01 star

BrianToyota Landcruiser Prado

1 • 15th Apr 2021

I brought my vehicle in for new brake pads and to machine the brake rotors. When I picked up the car, the manager told me that they had a “hell of a time” to get the rotors off - but all good in the end. Later that evening I heard a slight screeching coming from the rear wheel and this continued on/off over the course of two days while on vacation towing a caravan. I contacted Goodyear while out of town to explain the issue and asked that I bring the vehicle back in as there is a problem with one of the brakes. When I brought the vehicle back they took off the rear brake caliber and rotor to find out that the brake shoe pins/clips/springs had dislodged from their position and these parts were causing the screeching noise. They indicated at that time that they had no clue how this could happen as you have to take the axle off to get to these parts. They started to tell me that in addition to the brake parts they may also need to replace an oil seal on the axle. Really...remove an axle to get to the brakes? This is when alarm bells started ringing as it appears that these guys have no clue what they are doing. The owner told me that “We’ll take care of this as best that we can - don’t worry. Just leave it with us tomorrow while we get it fixed - we'll take care of you". Given the situation, I was generally pleased that they were going to resolve the issue. That evening I looked up videos on YouTube and posted my situation on an online Toyota Prado forum as I wanted to understand how this could happen in the first place. The resounding response was that this type of damage happens when you do not back off the tension on the parking brake and then try to remove the brake rotor. People provided commentary that this is common and the telltale sign is that it is very hard to remove the rotors from the hub. This reminded me of what the owner told me when I originally picked up the vehicle from Goodyear (they had a hell of a time getting the rotors off).... hmm...coincidence? When I picked up the vehicle from Goodyear the following day, I was told that I would only be charged for two hours of labour and a small amount of parts. I should mention that they were not able to get the proper parts - they got the muffler shop next door to weld up a pin they couldn't source and used a different spring that 'should do the job'. The total was $270....this is after I spent $660 to get the brakes done in the first place. I indicated that even though I appreciated all their work and effort, I should not have to pay for this work as the issue was caused by their workmanship. I refused to pay for the rectification works to my vehicle. After a few minutes of back and forth in front of other customers, the owner of Goodyear yelled at me, “You better get outta here before I kick you out...and never come back here again". If I could give a 0/5 I would...