Berwick Automotive Specialists

Berwick Automotive Specialists is a Bosch Car Service workshop for European and all makes in Berwick

​

Berwick Automotive Specialists is a family owned workshop at 16 Intrepid Street, Berwick, in Melbourne's south east, Victoria. Established in 2014, they are a Bosch Car Service centre and they specialise in European vehicles, including Mercedes-Benz, BMW, Volkswagen, Audi, Volvo, Citroen, Peugeot and Renault, while also servicing and repairing all other makes and models. Between them the team has around ninety years of experience in the trade.

​

Who will customers deal with?

​

The business is run by owner Don McDonald, a technician who works on the tools himself, alongside his wife Jenny McDonald. Being a small family operation, customers tend to deal with the same people each visit, and the workshop puts a lot of effort into keeping owners informed while a car is with them so decisions are made with the full picture and there is nothing unexpected at pick up time.

​

What servicing do they carry out?

​

They are a registered logbook service workshop, so new car servicing is carried out to manufacturer requirements and a factory warranty stays intact. General servicing is available for older vehicles, and as a Bosch Car Service centre they have access to Bosch technical information, diagnostic equipment and training, which matters on European models where the electronics and service procedures are particular. Work done under the Bosch banner is also covered when a customer is travelling elsewhere in Australia.

​

What repairs does the workshop handle?

​

Their range of repairs is broad. It covers mechanical and electronic servicing and repairs, brake and clutch work, cooling system and radiator repairs, fuel injection servicing and repairs, exhaust repairs, ABS servicing and repairs, transmission servicing, airbag work, and diagnostic testing to trace faults. Tyres, wheel alignment and balancing are handled on site as well, so a car does not need to go to a second workshop for them.

​

Do they carry out inspections?

​

Yes, they carry out pre purchase inspections for buyers wanting a vehicle checked over before committing to it, with the report covering the mechanical condition and anything that will need attention. The same diagnostic approach applies, so electronic faults are picked up as well as the obvious mechanical ones.

​

What can customers expect?

​

A courtesy car is available free of charge while a vehicle is being worked on, which keeps the disruption down for people who need to get to work or the school run. Quotes are given up front with no hidden costs, and the workshop aims to get vehicles back promptly and within an agreed budget.

​

What do they provide for fleet operators?

​

Fleet and business customers are looked after with logbook and general servicing, mechanical and electronic repairs, tyres and inspections, including European vans and prestige vehicles that need a workshop with the right equipment and information behind it.

​

Berwick Automotive Specialists services and repairs European and everyday vehicles for Melbourne's south east.