Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Questions? Speak with a Service Advisor
1300 655 661

The Best 10 Mobile Mechanics in Sydney

By Rita Bonivento on Tuesday, 5 September 2017

 

Meet Sydney’s 10 BEST Mobile Mechanics!

Most of us have no idea what’s going on under the hood of our cars. Today’s motors make as much sense to the average punter as Pokemon Go does to your Grandma. So, who can you trust with your car servicing? AutoGuru customers have voted their Top 10 Mobile Mechanics in Sydney.

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#1 Sparesbox Service
At Sparesbox Service we bring the workshop to you! Our state of the art mobile workshops staffed by our expert dealership-trained technicians will come to your home or office at a time that suits you, giving you premium quality servicing at a fraction of the dealership price. Our transparent pricing means our customers save on average 30% compared to leading competitor workshops. Protect your new car warranty with our premium logbook servicing.

Review
A great service that came to me. Much easier than the stress of having to leave work early to pick up your car from a workshop. M.

 

#2 NRMA Mobile Car Servicing Sydney
Looking for a mechanic you can trust? We’ve been keeping motorists on the move for over 90 years – we’re Australia’s most trusted mechanics. Our mobile mechanics can come to your home or office to help you with a scheduled vehicle service, safety check or a range of mechanical repairs. All our work and fitted parts are guaranteed by a 12 month or 20,000km minimum warranty (subject to limited conditions).

Review
Very pleasant person to deal with, most happy with the service will call again and recommend to anyone. J.M

 

#3 Driveway Mobile Mechanics
If you’re looking for a safe, honest and professional service carried out by a highly-qualified mechanic with over 25 years’ experience in the automotive industry, then Simon Mitchell at Driveway Mobile Mechanics is a top pick in the Sydney area!

‘I use first class parts and only fit the parts that the car requires’, states Simon. ‘Written estimates are provided, so customers can approve any extra costs before the work is carried out.’

The Driveway Mobile Mechanics van is armed with specialised equipment needed to repair modern vehicles, including European and 4WD's and is capable of all mechanical repairs and services you’d expect to find at a workshop. All work comes with a 12month/20,000km warranty.

‘You can trust Driveway Mobile Mechanics to ensure that the job will be done right the first time. You can go about your business as usual while your vehicle is being repaired, or you’re welcome to observe and ask questions,’ adds Simon.

Review
Simon was on time and polite. The service was completed professionally. I would recommend this service as it is very convenient and I see that Simon is very enthusiastic while performing his work. J.S

 

#4 Mr Tune Mobile Mechanic
Mr Tune Mobile Mechanic is a family owned business servicing the Sydney area for more than 10 years. The success of the business is due to professionalism in the automotive industry and honesty towards customers.

Their team of experienced and qualified mechanics are very knowledgeable in carrying out work on almost all makes and models and they pride themselves on providing a higher level of service and the convenience of carrying out servicing and repairs at the customer’s home or workplace.

‘Our aim is to provide customers with consistently affordable pricing and 5 Star exceptional service’, says owner Rabih Abi-Raad. ‘Let us do it the right way for you!’

Review
Mechanic was so friendly and took time to explain what needed fixing. Absolute gem of a guy, will definitely be using him again. D.N

 

#5 TLC Mobile Autocare
Female owned and operated Mobile Mechanic Service that comes to you at Home or The Workplace. Fully Licensed and insured. MVRL:51940. * Log Book and Regular Services * Fleet Services. * Diagnostic with scan tool. * Brakes * Mechanical Repairs * Pre Purchase Inspections. * Starter And Battteries. * Suspension and Steering. All Work is Guaranteed and 12-month Warranty on all parts and labour. I only use quality Parts and Oils.

Review
Melissa was prompt and professional. She talked me through everything that had been completed and was very open and honest. It was a great service experience and would recommend her to everyone. I will most definitely be a regular customer in the future. D.D

 

#6 Half Price Services
Work full time, have to pick up the kids at three o'clock? No time to read old magazines in a workshop waiting room, trapped in an industrial area with nothing to do but wait?

Why lose your car for a whole day when a service only takes a few hours? Our Mobile Mechanics are the best in the business specialising in all vehicle servicing and maintenance.

We provide quality service and repairs at your home or workplace. Our customers will never go to another workshop again now they know how easy it is to care for they're cars on a normal working day.

Have your car serviced at home or while at work. Give us a call, carry on as usual and we'll meet you there.

Review
Great service, turned up on time. Was friendly and attentive. Will definitely use again. B.D

 

#7 Tune Express Mobile Mechanics Moore Park
Tune Express Mobile Mechanics first was established 16 years ago and owner Robert Stankovic has grown the business to service all of Sydney.

Robert says, ‘We’re all about simplicity, we want to make it an easy process which is why we come to you at a time and place that suits’.

Tune Express Mobile Mechanics offer general servicing and mechanical repairs, and all services and repairs come with a nationwide 12 month warranty.

‘We are fully equipped & qualified to carry out servicing and repairs on the spot,’ confirms Robert.

Review
Fantastic. Our mechanic was prompt and did a great job. Was great to have someone that could come to my work and did a great job. D.A

 

#8 Tune Express Mobile Mechanic
Tune Express Mobile Mechanics first was established 16 years ago and owner Robert Stankovic has grown the business to service all of Sydney.

Robert says, ‘We’re all about simplicity, we want to make it an easy process which is why we come to you at a time and place that suits’.

Tune Express Mobile Mechanics offer general servicing and mechanical repairs, and all services and repairs come with a nationwide 12 month warranty.

‘We are fully equipped & qualified to carry out servicing and repairs on the spot,’ confirms Robert.

Review
Fantastic. Our mechanic was prompt and did a great job. Was great to have someone that could come to my work and did a great job. D.A

 

#9 SE Auto Tuning
SE Auto Tuning owner Salim (call me ‘Slim’) Elbaf has been working in the automotive industry for over 14 years. His mobile mechanic van is fully equipped to provide all general servicing and repairs to most makes and models, with the convenience of carrying out work at the customer’s work or home.

‘When you engage SE Auto Tuning, you can rest assured that your vehicle is in the safest of hands’, states Salim. ‘We take care of everything from minor and major services to brakes and breakdowns.’

Review
Does everything you know plus everything you don't know. Slim is very attentive to details, he carefully examined my car and let me know the conditions of every aspect. Good job done. L.L

 

#10 CPH Automotive
CPH Automotive Mobile Mechanic services the Liverpool, Campbelltown and Camden areas of Sydney, providing top quality, mobile automotive servicing and repairs, carried out by a highly qualified and professional mechanic.

Owner operator Phillip Hutchings has over 17 years’ experience and is the third generation mechanic within the family. Phillip conveniently comes to you to provide convenience and peace of mind.

‘I’m an honest and reliable mechanic that you can trust with your vehicle. ‘I treat my customers with respect, and look after their cars as I would care for my own.’

Review
My car was serviced by Phil and the experience was a pleasure - he was on time, friendly and answered all of my questions. My car drives noticeably better now, I would recommend CPH Automotive to anybody. J.K

 

Results updated on 4th September, 2017

To compare mechanics, pricing and make a booking, visit AutoGuru.com.au.

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