Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Questions? Speak with a Service Advisor
1300 655 661

The Best 10 Mobile Mechanics in Perth

By Rita Bonivento on Thursday, 11 August 2016

 

Meet Perth’s 10 BEST Mobile Mechanics!

Most of us have no idea what’s going on under the hood of our cars. Today’s motors make as much sense to the average punter as Pokemon Go does to your Grandma. So, who can you trust with your car servicing? AutoGuru customers have voted their Top 10 Mobile Mechanics in Perth.

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#1 Perth Mech Mobile Mechanics
Perth Mech Mobile Mechanics is a local, WA owned and operated business, specialising in servicing and repairs to all vehicle makes and models, with the convenience of coming to the client’s home or workplace.

‘I guarantee friendly and professional service at all times’, declares owner/operator Wade Harvey. ‘I take the time to know the customer and their vehicle, and then give an honest evaluation, advice and pricing on any additional repairs that might be necessary,’ he adds.

‘I work hard to maintain a reputation of integrity and reliability and I offer not only expert knowledge and advice, but also a superior level of customer service in the automotive industry’.

Review
Recently had my car serviced by Perth Mech Mobile Mechanics, I could not fault the service. The mechanic was friendly, on time and informative, was extremely happy and will definitely use their service in future, wish I knew about them sooner. D.G

 

#2 Westside Mobile Service
Westside Mobile Service owner/operator Ryan Adamson is a professional mobile mechanic specialising in log book servicing, general vehicle servicing and repairs, and European brake repairs.

Ryan is factory-trained in 8 manufacturers, with over 16 years’ experience in the automotive industry, 12 of those in an independent workshop.

‘I offer you an honest, reliable service and assessment of your vehicle. I am an owner/operator so customer satisfaction is number one in mind, rather than working for commission or bonus schemes as the dealership mechanics do’, states Ryan.

My mobile workshop comes to you, whether it be at your home, workplace or worksite, to service or repair your vehicle quickly and efficiently’, he adds. ‘There’s no down-time for the customer, just a mechanically healthy and safe vehicle the end result.’

Review
Recently had my car serviced, it was quick, the bloke was incredibly polite and I was given clear advice on what other steps I'd need to take. Will definitely be using this service again. J.H

 

#3 Romano's Automotive Mobile Mechanic & Tyre Services
Romano’s Automotive Mobile Mechanic & Tyre have been servicing the Perth community since 2010. Their fully equipped mobile workshop conveniently carries out general servicing and repairs at the customer’s home or workplace.

Owner/operator Rob Romano offers 12 years’ experience in the automotive industry and prides himself on delivering honesty, integrity and customer service that’s above and beyond the rest.

‘The relationship I have with my customers is of great importance to me, so I clearly communicate the priority and costs of all repairs before commencing any work. Then it’s up to the customer to decide what they can afford at the time’, states Rob.

‘I service north and south of the river with NO call out fee’, adds Rob ‘I can carry out Log Book servicing to maintain factory warranties, as well as most mechanical repairs, tyre fitting and wheel alignments,’ he adds.
‘Client happiness and satisfaction is key to the success of my business’.

Review
Mechanic was very friendly, helpful and well organised. He phoned ahead to confirm his arrival time. Very happy

 

#4 Weekend Mobile Mechanic
Weekend Mobile Mechanic is the mechanic that comes to your doorstep, during the week or on the weekend, delivering ease and convenience. Owner Gareth Evans offers general servicing and mechanical repairs to the Stirling area and surrounding suburbs.‘I provide professional car

‘I provide professional car servicing at a competitive price. I can carry out Logbook services without voiding your new car warranty, as well as battery replacement, engine diagnostics, brake & clutch services and pre-purchase inspections, all at your work or home’, says Rob. ‘I just love being a mechanic and having the opportunity to look after your vehicle!’

Review
Very professional, thorough & honest. Very impressed with the service & will definitely use him again! J.D

 

#5 Vinnie’s Automotive
Having over 10 years experience in the automotive industry, covering everything from log book and basic services, brakes, engine diagnostics, timing belt services, transmission services and electrical work not only do we cover all of that, but we come to you.

We are a family owned business and we pride ourselves on making sure you are informed and across the board on the state of your vehicle.

Being that we have so much experience in this industry be sure to know you are looked after and cared for.

We offer a vast range of extra's INCLUDING roadworthy inspections. Being that our customer service is one of our top priorities be sure to ask your new mechanic any questions that you may have.

After your service is completed we guarantee you will be feeling as good as your car is driving.

Review
I have no hesitation recommending this service to family and friends or using it again. Service was professional and friendly. A.A

 

#6 ABS Kewdale Mobile
Gary and his team of qualified mechanics at ABS Kewdale can look after your vehicle's log book servicing, brakes, clutch, suspension, wheel alignment, tyres, batteries, and general under-car repairs.

The workshop is open Monday to Saturday, and is situated close to bus stops on Abernethy Road, and is close to Belmont, Cannington, Cloverdale, Queens Park, and Victoria Park.

The workshop has been in operation for over 10 years, and includes 7 service bays, attended to by 7 qualified mechanics.

All service, repairs and parts carry a national 6 month / 10,000 kilometer warranty. A drop-off service can be arranged, and the workshop has several loan cars and utes, subject to availability.

Review
Excellent service from the mechanic, really happy with the outcome. Highly recommended. A.G

 

#7 Scott’s Mobile Mechanics Belmont
Scotts Mobile Mechanics & Fleet Services has been established for 15 years as a quality provider of maintenance services to a large range of vehicles.

Scotts Mobile Mechanics & Fleet Services operates its maintenance servicing and repair business primarily from six fully equipped mobile vehicles as well as a 1,300 m² yard and series of workshops in Kewdale, central to most areas within the Perth metropolitan area.

So if it moves and has more than two wheels than Scotts Mobile Mechanics & Fleet Services can maintain, service and repair your vehicle!

The staff at Scotts Mobile Mechanics & Fleet Services take great pride in what they have achieved over the years by way of quality of service and the goodwill generated with its client base from the service provided.

In fact, Scotts Mobile Mechanics and Fleet Services are known to their existing client base as Perth’s most responsive mobile mechanics. We will grow our reputation and our business through continuing to deliver the quality service that has been the company’s hallmark throughout its history.

Review
The mobile mechanic that conducted the service on my vehicle was friendly, helpful and professional. K.H

 

#8 Auto Smart Mechanical
Auto Smart Mechanical offers servicing and repairs to all vehicles, operating in Perth and surrounding suburbs. They also carry out logbook servicing without voiding new car warranties.

Owner/operator Luke Adams is a fully qualified, registered, licensed and insured mechanic with 15 years’ experience in the trade.

‘We can come to you wherever is most convenient, be it at your home, work or another location of your choice. Before we commence any work, we provide a professional quote detailing the breakdown of any work required, prioritised according to urgency’, confirms Luke.

Delivering peace of mind, all work is covered by a 12 month/15,000km warranty.

Review
Good service, on time and not pricey at all :) Thanks guys :). L.T

 

#9 Motomech Mobile Mechanics Pty Ltd
Motomech Mobile Mechanics is a family owned business operating in Perth and surrounds. We are qualified and licensed mechanics with more than 20 years' experience in the industry.

Our services include logbook servicing, battery replacements, pre-purchase inspections, mechanical repairs and accessory fitment.

We are fully mobile and come to you. We are passionate about what we do and pride ourselves on delivering high quality customer service.

Review
Arrived at the perfect time. Lovely guy, friendly. Car is running well after service. Very happy L.

 

#10 Hillstart Mobile Hills Area
Richard Clarke at Hillstart Mobile offers general and logbook servicing and mechanical repairs to the Kalamunda and greater Hills community. Richard has established a client base and reputation built on honesty and reliability, as well as value for money and convenience.

‘You don’t have to worry about arranging transport to and from a workshop, we’ll come to your home, work or carpark with our fully equipped mobile van’, states Richard.

Hillstart Mobile Hills Area carry out all types of mechanical repairs including brakes, clutch, timing belts, cooling system, exhaust, suspension and minor electrical jobs.

‘My customers choose Hillstart and recommend us to their friends and family because they value friendly, professional advice and an honest, ethical approach to automotive repairs and servicing.’

Review
Prompt arrival, friendly service and quality work. Will definitely be a repeat customer! S.A

Results recorded on 26th July, 2016.

To compare mechanics, pricing and make a booking, visit AutoGuru.com.au

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