Mitsubishi Capped Price Manufacturer Service Review

Mitsubishi: how it started 

It never hurts for a company to have a bit of history behind it.

And sometimes that history can come as a surprise.

Take Mitsubishi Motors for example – one of the world’s premier vehicle manufacturers that began its operations running steamships in 1870.

Clever management, with the company’s founding family keen to see its scions obtain overseas university qualifications, meant Mitsubishi expanded rapidly.

It moved into power generation, shipbuilding, paper production and car building.

The company was broken up after World War II when Mitsubishi's prime contribution was the legendary Zero fighter.

While the Mitsubishi car company can count on some highlights, including the fearfully fun Lancer Evo, it has become part of the giant Renault-Nissan alliance venture.

Servicing with Mitsubishi

Mitsubishi has an ownership scheme called Diamond Advantage which includes 10 year/200,000km warranty on new cars provided the servicing schedule is completed by an authorised Mitsubishi dealer. 

Plus, all new Mitsubishi cars receive 12 months of Roadside Assistance and an Auto Club Membership package.

The company has dipped its toe in the electric vehicle market with models such as the Plug-In Outlander and, from the 2019 model year, such models will also get an upgraded warranty on its traction battery of 8 years/160,000km.

Mitsubishi offers Australia’s first and only 10-year capped price servicing that includes the first 10 regular services (at 15,000/12 month scheduled intervals.

These prices stay competitive, so once a schedule of servicing costs is set for a model year, they are not changed for the life of the vehicle.

Costs are reasonable for most of the range of vehicles, such as the Mirage costing $797 over three years.

Other than the top-of-the-range Pajero, which you’ll have to shell out $1,697 over the same period. 

The company's other SUVs also come in relatively cheap with the ASX and the Outlander costing $897.

Mitsubishi is open about what may or may not be covered under its plan, which includes items requiring more servicing due to operating conditions, any vehicle that has been converted to LPG or any servicing required due to non-genuine parts being fitted.

But the company's terms and conditions also make it clear that customers have to be advised of additional costs before they are carried out.