Mazda capped price manufacturer service review
The Mazda Story
From rotary engines to rickshaws, Japanese carmaker Mazda has always beaten a distinctive path.
Today, the current Mazda range includes a bunch of high-profile award-winners.
The latest iteration of its beloved MX-5 was named 2016 World Car of the Year and World Car Design of the Year, the Mazda 3 was Australia’s 2018 Best Small Car under $35,000 and the CX-3 won Best 2WD SUV (under $35,000) in the same awards (while the CX-3 Maxx Sport option picked up Drive’s 2018 Best City SUV gong).
That’s some heavy-duty recognition for a company humbly founded in 1920 Hiroshima to produce machine tools.
First known as the Togo Cork Kogyo Co., the company undertook a 1931 name change after its first produced vehicle – the one-cylinder Mazdago trike, also the world’s first “autorickshaw”.
The company adopted the rotary engine in the early ‘60s, developing the technology and using it in some of its most famous cars such as the early Cosmo, the RX-7 and RX-8.
While the company stopped using the rotary engine in its production cars in 2012, the tech has been rumoured to be making a comeback in a new sports car model at some point, and Mazda have said it will be used again as a range-extender in an upcoming electric vehicle.
Mazda Service Select
In 2014, Mazda launched its head-turning Mazda Service Select program, an extremely attractive service plan that offered capped-price service for the life of its new vehicles.
Under the deal, owners know exactly how much they’ll be paying for a service upfront.
The prices are all available on mazda.com.au, just type in your rego and Mazda knows exactly when your next service is due and how much they’ll charge.
The plan, one of the last capped-price schemes offered by a major manufacturer in Australia, is based on 10,000km / 12-month service intervals.
First off, that means drivers who go easy on the Ks will save time and money by needing less-frequent servicing.
Mazda’s lifetime capped-price service offer is also a (potential) game changer in a sector where most automakers offer capped pricing for only the first 3-6 services.
The lifetime price cap also extends to subsequent owners, another bold offer that could trickle down to slightly higher resale values for the range.
Mazda Service Select pricing is determined by the model. Smaller cars (and their smaller engines) will be understandably cheaper to maintain.
Mazda says services for their popular Mazda 3 range between $286 and $317 (depending on work specific to the lifecycle of the car), while the CX-9 averages $349 per service.
If you’re in a BT-50 (Mazda’s chunky 3.2L 4WD workhorse) be prepared to pay an average of $459 per visit to the workshop.
Under the scheme, Mazda’s certified mechanics run diagnostics on your vehicle, service all the usual systems (a full list of serviced items is published on mazda.com.au) and use only genuine replacement parts.
The cost of fresh brake fluid and the air filters to the cabin are not, however, covered by the plan.
As with all service plans, shopping around with independents mechanics is worth your time.
Third-party servicing will not void your manufacturer’s warranty and could produce savings.
If you're looking to get your Mazda serviced, let AutoGuru find you a local, high-quality mechanic in just the click of a few buttons.
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All data gathered in December 2018.
Sam Cleveland is a Queensland writer and media producer.
He was the foundation editor of the award-winning MBGC – the Mercedes-Benz Gold Coast magazine.
For Motorline BMW, he wrote and directed Continue to Drive with composer Timothy Fairless, a cinema ad that was added to the National Film & Sound Archive.
His association with luxury European manufacturers goes back to his first cars: a trio of (t)rusty 1970s Volvos.