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Lakeside Nissan

The time frame taken for servicing was much more than expected. The Loan car was having low fuel and had to fuel it. No process was carried in providing a loan car and due failure of processes I forgot to drop the keys and I had to come back to drop the keys for the loan car provided. I feel a proper process needs to be in place for a loan car. My car has issues with emergency braking which I think was not addressed and is a safety concern. I feel as a customer the service system lacks proper technology to determine the issues.

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