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Autopart Replacements

Very disappointed with my first and only AutoGuru experience. Firstly the mechanic was unaware of my booking when I arrived. He did the up-sell and I agreed to doing both shock absorbers (only booked in for one). I then rebooked for the following day with which I asked him only to do what was booked. He then contacts me that evening to say he had also done a few other (unauthorised) mechanical repairs to my vehicle and that the invoice would increase substantially. Not much of a (free) wash or vacuum and my voucher for Uber didn't come through. I had to phone AutoGuru to report, who were very good in dealing with the situation.

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