Frequently Asked Questions

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Car servicing, inspections and minor repairs such as brakes can be instantly quoted and booked online. For complex repairs, we’ll get local service providers to give you a personalised quote.

Nope! Customers who book with AutoGuru pay no fees.

AutoGuru can provide servicing and repair quotes for the majority of passenger vehicles on Australian roads. If you don’t see your vehicle listed, we’re really sorry but at this time we don’t have sufficient details on this vehicle type to provide you with quotes. Please try us again in the future though, as we are always updating our vehicle listings!

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

Instantly priced quotes for servicing and repair work via AutoGuru.com.au include parts, labour and GST. Note: Quotes for inspection and diagnostic jobs do not include pricing for parts.

Service providers are advised to contact you directly in order to discuss additional work that is not included in the initial quote.

Inclusions for basic and logbook services can be found on the search results page or the booking finalise page under the ‘What’s included?’ button. Find out more

Yes! You can book with a mobile service provider that can come to your home or workplace. Find out more

No. The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic can service or repair your car without voiding your New Car Manufacturers Warranty. Find out more

Yes. For logbook services, the service provider will sign and stamp your logbook to meet manufacturer requirements. If the service provider has not stamped your logbook, please contact them directly to arrange a time for them to stamp your logbook.

Yes. Please click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au.

If you booked through AutoGuru and your booking has been confirmed, you can reschedule to a new date or time. Simply click the 'manage my booking' link on your booking conformation email. If you need help email contactus@autoguru.com.au. If you cancel or don't show up and don't reschedule (and you have prepaid in advance), a $20 cancellation fee will apply.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job. Find out more

For servicing, inspections and select repairs, we can provide instant quotes. However, some tasks require a quote request to be sent to service providers. You will usually receive at least one quote within 24 hours.

If you have sent off a quote request to local service providers through AutoGuru, you can expect to receive up to five quotes back.

Didn’t receive a quote? No worries! Email contactus@autoguru.com.au and we'll see if we can help.

Booking your car service or repair through AutoGuru gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Book now, pay later interest-free with Afterpay, humm, Zip or PayPal ‘Pay In 4’
3. In some instances, you can choose to pay the mechanic when you pick your car up and the service and/or repairs have been completed

Yes, all service providers should provide an invoice when you pick up the car. Find out more

Best Car Suspension & Steering Repair Specialists near Melbourne Airport

V.P. Auto Care

Tullamarine VIC 3043

4.4km

Preferred Partner

Uber available

Verified Credentials

Afterpay available

humm available

Zip available

Get quote

Established in 1992, VP Auto Care has been offering quality mechanical servicing and genuine auto parts for over 20 years. Located in the heart of Tullamarine, we provide a full range of automotive services and car repairs, including logbook servicing, brake and clutch repairs, transmission servicing, tyres, auto electrical servicing, and much more. The team at VP Auto Care, led by owner/operator Brendan van Prooyen, are car enthusiasts with extensive mechanical experience and training. We’re committed to offering the best car servicing for the best price. We’ll take the time to answer all your mechanical questions and explain to you exactly what your car needs and how we’re going to repair it so you never come up against any unexpected costs. ... view more

Nav

• Mar 2022

Excellent service.

National Auto Group

Tullamarine VIC 3043

4.2km

Verified Credentials

Afterpay available

humm available

Zip available

Request quote

Here at National Auto Group, we pride ourselves on our level of customer service as well as ensuring your car leaves our workshop in tip-top condition. We will always discuss with you beforehand to authorise any further repairs that may be required for your vehicle. We will also send you a video update whilst we service your vehicle for peace of mind. We are also able to service light commercial vans on our Saturdays to keep you moving! We also offer a free hire car (T&Cs apply, please request when booking in). We look forward to seeing you at National Auto Group. ... view more

Murray

• Feb 2023

The National Auto Group were fantastic to deal with, I needed my car to pass a roadworthy check and get a logbook service and they delivered on all counts and even finished a day early. Thanks Jamie and team. Murray.

Ultra Tune Tullamarine

Westmeadows VIC 3049

4.2km

Afterpay available

humm available

Zip available