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Dial A Mechanic & Auto Electrician

3.3 • 3 reviews
35 Years in Operation
35 Years in Operation
2 Qualified Staff
2 Qualified Staff
3 Service Bays
3 Service Bays
4 Years a Member
4 Years a Member

Services

Logbook ServicesGeneral Mechanical RepairsAuto ElectricsBrake & Clutch services

Location

15 Donaldson Street, Manunda, QLD

Trading Hours

Monday7:30 AM - 5:30 PM
Tuesday7:30 AM - 5:30 PM
Wednesday7:30 AM - 5:30 PM
Thursday7:30 AM - 5:30 PM
Friday7:30 AM - 5:30 PM
SaturdayClosed
SundayClosed

Payment Methods

Cash (in store only)
Cash (in store only)
Afterpay
Afterpay
Visa
Visa
Mastercard
Mastercard

Reviews

3.3 • 3 reviews
5 stars
04 stars
23 stars
02 stars
11 star
0
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JoanneToyota Hiace
2 • 9th Oct 2018
Not happy. We had initially flagged a few issues when booking and said we had limited time in cairns as we were passing through. None of these were noted when we dropped off the car. We had to speak to a reception who just told us to re-write our concerns on a piece of paper, we weren’t able to speak to a mechanic. Then we got a call late that afternoon to say the service was done but the mechanic didn’t have time to look at anything else and was probably booked out for the rest of the week so could ‘maybe’ squeeze us in to replace the tyres the following day and could ‘maybe’ address the other issues we had noted. So we had to rebook for the next day (and pay for another night of accom in Cairns), where we had the tyres changed. The mechanic told us he’d changed the air filter on day 2 - which he couldn’t do on day 1 as he was so busy and didn’t have time to find where the air filter was... but 2 weeks later (I.e. now, a couple of thousand kms up the road), we have had to pay to have the air filter changed as it was filthy - costs us an extra $100, even though this was meant to be part of the standard service. Do not bother.
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Reply from Dial A Mechanic & Auto Electrician

Hi Joanne, Sorry there is some confusion. Please recheck your initial booking for your basic service as air filter replacement was not included in your basic service booking. Please also recheck your itemised receipt as you did not pay for an air filter either. The filter was removed & cleaned. Sorry, I don't know you were told you a couple of thousand kms up the road to justify a $100 air filter. Actually i am just very glad you took our advise & had those terribly unsafe tyres replaced so you and your fellow road users can have many more thousands of happy accident free kms of travels :)

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PrzemyslawToyota Corolla
4 • 26th Sep 2018
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PrzemyslawToyota Corolla
4 • 17th May 2018