About Bill & the team
Car Servicing and You believes that it is your car, your budget and your choice when it comes to car servicing and repairs. We can assist you to understand all your car repair and servicing options and we will take the time to explain them to you.
We are also a Vicroads authorised RWC centre for petrol and LPG vehicles.
Hi Narehsh, your Elantra was presented with a noise in the brakes that you insisted was brake pads. we went for a drive with you and inspected your car which had brake shudder and did not need brake pads. All discs were machined, brake fluid flushed, brake lights repaired and we also diagnosed your airbag fault which you did not repair as advised. We also pointed out that your car had broken control arm bushes that you were also advised to fix and chose not to. The rear tyres were also bald. These three items are roadworthy items that are urgent and as an Uber driver we advised you that you were transporting passengers in an unroadworthy vehicle. We informed you prior to commencement that we were unable to verify your complaint and noted this on your invoice at the time. I also road tested the vehicle with you afterwards and no noise was present after the repair. You rang the next morning stating noises were still there and I advised you to represent the vehicle for another road test that day so I could experience your problem and you did not do that. I also advised at that time, that we could reinspect the vehicle for you on January 2nd when we returned from our Christmas break. We have tried our best to bring your vehicle back to operating in a safe manor for not only yourself but your passengers . Regards Jeremy - Owner, Car Servicing & You Ormond
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