Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Our trusted Helensvale mobile mechanics will service your car at your home or office

Cam image

My-Tech Mobile Mechanical
Preferred Partner

4.9 - 72 reviews

Ormeau

"Cam arrived at the arranged time and did a very thorough job, I would recommend using him."

Ian - Toyota Corolla

"First time using my-tech. Top service. Went over the whole car."

Troy - Mitsubishi Triton

Latest Quote Holden Caprice - 90000 kms / 72 months $420.30
Nick image

Fix My Car Gold Coast
Preferred Partner

4.9 - 29 reviews

Paradise Point

"Nick is excellent, he always comes in and checks before going ahead with extras and makes it really easy coming to the office."

Tamika - Volkswagen Caddy/Caddy Maxi

"Extremely knowledgeable and great value for money. In-home service beats the dealership service experience any day of the week!! Thanks - will definitely be our regular mechanic from now on."

Greg - Mitsubishi Triton

Latest Quote Nissan Navara - 60000 kms / 72 months $428.55
Mike image

Mikes Mobile Mechanics

4.9 - 74 reviews

Upper Coomera

"Great service, can recommend"

Jose - Mazda BT-50

Latest Quote Mitsubishi Triton - 30000 kms / 24 months $403.00
Calvin image

Magic Spanners Mobile Mechanics

4.9 - 55 reviews

Southport

"The mobile mechanic was knowledgeable, friendly, on time (early in fact) and full of advice. I really appreciated the tips he gave to get the most out of my car. I will not hesitate to use this company again!"

Ben - Toyota Corolla

Latest Quote Volkswagen Polo - Basic Service $187.22
Jason image

JW Mobile Mechanic

4.9 - 19 reviews

Clear Island Waters

"All good"

Laszlo - Mitsubishi Triton

Latest Quote Holden Astra - 30000 kms / 18 months $233.00
Corey image

2U Auto Care

5.0 - 9 reviews

Helensvale

"Very friendly and helpful service. Was dead on time and explained everything he did."

Sue - Subaru Forester

Latest Quote Hyundai i30 - 150000 kms / 120 months $378.36
Matt Cowen image

Coastwide Mobile Service Centre

5.0 - 4 reviews

Molendinar

"Efficient, with no unnecessary charges. Polite customer service too."

Lisa - Honda CR-V

Latest Quote Nissan Dualis/Dualis+2 - 120000 kms / 72 months $407.52

Looking for that added peace of mind when booking a car service online? AutoGuru has a network of quality mobile mechanics in Helensvale who provide upfront quotes so you won't be hit with an unexpected bill. Choose a mobile mechanic based on Reviews or Price and know exactly what you're paying before the mechanic arrives.

There is a clear reason why thousands of customers in Gold Coast and the wider area are choosing AutoGuru to compare quotes from local Helensvale mobile mechanics. We provide a fast, simple and easy way to compare instant quotes from mobile mechanics and book hassle-free online. Within our quality network of reviewed mobile mechanics we will have a mobile mechanic perfect for your job.

If you are looking for a car service and lube from the comfort of your home then a mobile mechanic servicing Helensvale is the right choice. Our network of mobile providers can service a wide range of makes including Toyota, Holden, Ford and Honda.

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Ultra Tune Harbour Town image

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"My Q5 thermostat/coolant slight leakin was advised by Audi service department 2 months ago. The warning light(stop engine check the coolant) on the screen when I was driving , I stop the car checked coolant level it down to 20% in two month time. Then I topped up water drove to BJM spend $99 for inspection to identify the problem and supposed to get a quote ,however I have been told haven't discovered anything wrong and I have to keep eyes on it to check coolant every day. bring it back when it happen again. this is what I have experienced yesterday. I have to find another workshop to fix it."

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Why book mobile?

  • Easily compare instant quotes from local mobile mechanics
  • Have the mechanic meet you at your home or office
  • Only pay for the service once it's complete
  • You're helping support local business

Average rating

4.8 - 6 reviews

Latest review in Elanora

2009 Hyundai Getz

Reviewed on September 20

Last 5 quotes in Helensvale

Average Gold Coast Mobile Mechanic Quote

$324.58

Frequently Asked Questions

Will the mobile mechanic have all the right tools and parts?

Yes. Our mechanics arrive at your location with all the required parts and tools to perform the service of your car.

What do I need to have ready for the mobile mechanic?

There are a few things to keep in mind when you book a mobile mechanic, such as giving them the correct details, the right location and more. Read this article to find out more.

When do I pay for my service?

You will be given a quote for your service, which will be due once the mobile mechanic has finished the service. To see their payment methods, continue to the next page.

Do mobile mechanics work on weekends or public holidays?

Some do and some don't. To view the mobile mechanics operating days and hours, continue to the next page.

Otto

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Questions? Speak with a Service Advisor
1300 655 661