Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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STRATTON
star star star star star

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Excellent work done on my Colorado 7. Chad found an oil leak, cleaned it up for ...

Excellent work done on my Colorado 7. Chad found an oil leak, cleaned it up for me and asked me to come back in a few days to see if it had reaccured. Anyone else would have just put a new gasket on it whether it needed it or not. Highly recommended.

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Merv, Holden Colorado

Road Runners Field Service

MIDVALE
star star star star star_half

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I had a few quotes from other people but these guys are the cheapest & did what ...

I had a few quotes from other people but these guys are the cheapest & did what needed to be fixed within 4hours 😉 definitely would use them again cos they where $460 cheaper than a toyota dealer 😮 very very happy well done guys 😉

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Richard, Toyota Yaris

Day Auto Electrical Service

MIDVALE
star star star star star

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They did all the work quickly, dropped me off and picked me up and left me with ...

They did all the work quickly, dropped me off and picked me up and left me with a lovely clean car. Friendly good service, thanks Murray and team.

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Amanda, Mitsubishi Colt CZC

AutoPlusWA

MIDVALE
star star star star star

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LOVE Midland Autoplus.. Friendly, trustworthy & reliable! Recommend them to anyo...

LOVE Midland Autoplus.. Friendly, trustworthy & reliable! Recommend them to anyone.

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Leah, HOLDEN CRUZE

No deposit & interest free

BOOK NOW, PAY LATER

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"very professional and through. Would recommend them to anyone .value for money"

Basil, TOYOTA RAV4

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Not enough flexibility in daily schedule to adjust for the unexpected. I request...

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MIDLAND
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"Quick service. They were happy to reschedule my car service a couple of times."

Abhi, MITSUBISHI LANCER

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very informative & good explanation & empathy, even though some issues could not...

very informative & good explanation & empathy, even though some issues could not be rectified --- needs to refer to suitable repairer

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Arnold, Chery J11

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Great communication, log book service as per manual was carried out on RAV4 for ...

Great communication, log book service as per manual was carried out on RAV4 for a 70,000km service. No issues and invoiced as quoted. No up selling. Advised of any potential repairs in the future ( e,g brakes, shocks ) Used Penrite lubes which made me very happy. Thanks again Michael.

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Jim, Toyota RAV4

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Not the cheapest, however exceptional service and excellent workmanship which is...

Not the cheapest, however exceptional service and excellent workmanship which is definitely worth a few extra dollars. Highly recommend. Fyi when going to this place type UltraTune Belmont into google maps not 135 Great Eastern Highway or you'll end up in South Guilford.

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Jess, Toyota Corolla

Outlaw Performance and Automotive

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I was very impressed dropped me at work even offered to pick me up at a time whi...

I was very impressed dropped me at work even offered to pick me up at a time which I didn't need Full explanation of what had been done and needs doing even lifted car up on hoist showed me problem given me very good advice I will go back for future services

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Viola, Nissan Pulsar

Racing Dynamics

MALAGA
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"Very attentive, friendly staff who took good care of my car. Happy customer!"

Elma, Toyota Landcruiser/Prado

Westralia Car Care Pty Ltd

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Friendly upfront people. Really appreciated the use of the loan car for the day....

Friendly upfront people. Really appreciated the use of the loan car for the day. I will definitely use them again

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Diem, Hyundai Elantra

JRP Automotives

LANDSDALE
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"Friendly, helpful and thorough"

Bruce, Mitsubishi Pajero

Noranda Service Centre

NORANDA
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Adrian is an excellent mechanic. Very happy with the customer service and the ca...

Adrian is an excellent mechanic. Very happy with the customer service and the car service.

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Thalia, Jeep Patriot

* Minimum service amounts apply

SanCo Mechanical Services

WANGARA
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We were very impressed with how clean and organised the workshop was. Lou is gr...

We were very impressed with how clean and organised the workshop was. Lou is great and easy to talk to and appeared to be non judgemental offering loads of advice. I will recommend SanCo Mechanical services as we will definitely be using them again. Thank you for Great Service Lou. - (already recommended them to our friends)

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Jamie, Mercedes-Benz Vito

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NEERABUP
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"Quick and easy servicing with honest and reliable staff at a reasonable price."

colin, Mercedes-Benz R-Class

A & N Car Factory

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"Went over and above to provide great service. Will definitely be back."

Will, Mazda Tribute

BJ's Car Care Centre

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"Great people to deal with. Great billing explains everything. Will use again."

Geraldine, Kia Sportage

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"Great service and great mechanical work"

Taj, Nissan X-Trail

Advance Auto Tune

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I believe the service was at least of an equivalent standard to the dealer servi...

I believe the service was at least of an equivalent standard to the dealer service. Overall, I'm happy with the service and the cost was certainly better than the dealer's quote. Only one thing was missing - a ticked off checklist and relevent notes regarding what was actually inspected/done.

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Juris, Volkswagen Polo

Wangara Honda

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"“Great Customer Service” Thank You"

karamjit, Hyundai i45

ABS Kewdale

KEWDALE
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"Excellent service"

Pons, Hyundai Sonata/Sonica

1st Call Automotive

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Very happy with our cars service, very friendly, accommodating and helpful. They...

Very happy with our cars service, very friendly, accommodating and helpful. They also vacuumed our car which was a pleasant surprise and kept it inside in the shade for pick up because they knew that I was returning with my baby. Will definitely return for our next service.

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Amy, HOLDEN COMMODORE

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"Fair pay for fair work. Really good. Will be back!"

Chris, Volkswagen Golf VII

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"Staff very friendly and courteous "

Karen, MAZDA CX7

Wheeler Automotives Repco Service

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Great value for money. Did an Awesome job servicing my Patrol Ute. Very Friendly...

Great value for money. Did an Awesome job servicing my Patrol Ute. Very Friendly and explained everything that needed to be done with great detail, and didn't feel pushed to get everything done as with other mechanic shops. Definitely recommend.

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Edward, Nissan Patrol

Midas Joondalup

JOONDALUP
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"Efficient friendly staff and welcoming! Good service overall. Recommended!"

Pradeep, Mazda CX-5

Carcare Joondalup

JOONDALUP
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Good experience when delivering the vehicle. Reasonable price for manufacturer ...

Good experience when delivering the vehicle. Reasonable price for manufacturer service and timely return of the vehicle. Additional report on items found which require attention.

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Sandy, Nissan Pathfinder

Motorsport Service Centre

KENWICK
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Decent service, happy with the work done. Was charged for an air filter that was...

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Dean, Holden Commodore

City Subaru Maddington

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Steve, Honda Jazz

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Hafiz, Holden Cruze

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"No fuss great service ! Car feels brand new !"

Janelle, Mazda 3

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It was quite nice and professional. I felt the guys at the workshop were genuine...

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Kaul, Nissan X-Trail

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"Well organized and on time. Except there was no pick up as promised."

Newton, Mazda CX-5

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Renae, Holden Commodore

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Jennifer, MAZDA Mazda2

Total Nissan

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"Very good service I m impressed Thanks"

Moazzam, Toyota Camry

Hillstart Mobile Hills Area

airport_shuttle Mobile Mechanic

star star star star star

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"Very friendly, very professional. Arrived on time, cleaned up after."

Glen, Holden Commodore

Vinnie's Automotive

airport_shuttle Mobile Mechanic

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"Gray mechanic and fast friendly service"

Gregory, Audi Q5

Auto Smart Mechanical Mobile

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I would recommend Luke to anyone needing a mobile mechanic. He was fast, friendl...

I would recommend Luke to anyone needing a mobile mechanic. He was fast, friendly and on time!

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Marnie, Hyundai i30

Scotts Mobile Mechanics Belmont

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First time I've used this service with my old Toyota Corolla. Mechanic was frien...

First time I've used this service with my old Toyota Corolla. Mechanic was friendly, professional and generously provided information when I asked questions. Most importantly, gave a thorough service and the cheapest we've had for years! Thankyou.

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Jessica, Toyota Corolla

ABS Kewdale Mobile

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"Quick, easy, great customer service :)"

Phoebe, Holden Rodeo

PSI Automotive

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Couldn't fault Paul from his arrival , work performed , information flow on what...

Couldn't fault Paul from his arrival , work performed , information flow on what he found whilst working on my car! Highly recommended!

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Alan, Toyota Landcruiser/Prado

Westside Mobile Service

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"Top guy. No hassle. No Bull. Well pleased. He will be my to go Mechanic ."

Nigel, Hyundai i30

Book trusted and local mechanics with AutoGuru.

Need a Jennacubbine mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of Wheatbelt. Simply find the mechanic you want to use, confirm the price upfront, and book.

There’s nothing worse than booking your car in for a service or repair, then discovering it will cost much more than you were originally quoted. Thankfully, that will never happen here at AutoGuru! Find a mechanic in Jennacubbine or the greater Wheatbelt area, get an upfront quote online and pay nothing extra!

AutoGuru is Wheatbelt’s best choice for finding quality mechanics at excellent, fixed prices. If you need to service or repair your vehicle, you’ll find a mechanic to service all makes and models in Jennacubbine.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661