Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Neerabup Diesel Services

NEERABUP
star star star star star

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"Quick and easy servicing with honest and reliable staff at a reasonable price."

colin, Mercedes-Benz R-Class

Carcare Joondalup

JOONDALUP
star star star star star

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Good experience when delivering the vehicle. Reasonable price for manufacturer ...

Good experience when delivering the vehicle. Reasonable price for manufacturer service and timely return of the vehicle. Additional report on items found which require attention.

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Sandy, Nissan Pathfinder

Midas Joondalup

JOONDALUP
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Regular, satisfied customer of Midas’s! No qualms service and friendly staff. Re...

Regular, satisfied customer of Midas’s! No qualms service and friendly staff. Recommend any day.

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Pradeep, Mazda CX-5

1st Call Automotive

WANNEROO
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Very happy with our cars service, very friendly, accommodating and helpful. They...

Very happy with our cars service, very friendly, accommodating and helpful. They also vacuumed our car which was a pleasant surprise and kept it inside in the shade for pick up because they knew that I was returning with my baby. Will definitely return for our next service.

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Amy, HOLDEN COMMODORE

Killarney Autos

WANGARA
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"Great service and great mechanical work"

Taj, Nissan X-Trail

No deposit & interest free

BOOK NOW, PAY LATER

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No fuss not overcharged and was told our car is in excellent condition for its a...

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very pleased with the service ... everything explained clearly, options given, c...

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Craig, Toyota Camry

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"“Great Customer Service” Thank You"

karamjit, Hyundai i45

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Very happy with the service Lou provided, I got dropped to work and picked up fr...

Very happy with the service Lou provided, I got dropped to work and picked up from work, the complementary car clean was done amazingly and I will definitely be coming back.

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Tahlia, Mitsubishi Lancer

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Vik, Toyota Camry

Bridgestone Select Kingsway

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"Fair pay for fair work. Really good. Will be back!"

Chris, Volkswagen Golf VII

Perth Automotive Centre

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"Friendly staff. Great service. Saved me 100s of $$$$$."

Nav, Isuzu D-Max

Outlaw Performance and Automotive

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I was very impressed dropped me at work even offered to pick me up at a time whi...

I was very impressed dropped me at work even offered to pick me up at a time which I didn't need Full explanation of what had been done and needs doing even lifted car up on hoist showed me problem given me very good advice I will go back for future services

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Viola, Nissan Pulsar

Westralia Car Care Pty Ltd

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"Great service, honest feedback, taking wife car next"

Marcio, TOYOTA CAMRY

Racing Dynamics

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"Very attentive, friendly staff who took good care of my car. Happy customer!"

Elma, Toyota Landcruiser/Prado

Giant Hyundai

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Friendly service staff like Jess has made my experience a wonderful one. The ser...

Friendly service staff like Jess has made my experience a wonderful one. The service through Fixed Price gives me peace of mind knowing that I won't be having unexpected payment.

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Kester, HYUNDAI i30

Noranda Service Centre

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Staff were friendly, no bs like at a car yard. They considered all my requests s...

Staff were friendly, no bs like at a car yard. They considered all my requests seriously and complimented my car when it was done. Car was done in just under 4 hours. Car had a car freshener when I returned.

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Sarah, Hyundai Elantra

Fleet Pro Service Centre

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"Fantastic company who are personable and honest. Highly reconmend"

Oliver, Volkswagen Tiguan

Osborne Park Isuzu

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"Really good service. Very happy with it."

Jerlin, Mazda 3

Scarboro Toyota

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Noel, TOYOTA LANDCRUISER

A & N Car Factory

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Andrew was great, not only a great service but he cleaned the inside, blackened ...

Andrew was great, not only a great service but he cleaned the inside, blackened my tyres and fixed my radio. Also drove me home in the pouring rain.

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Rosie, Ford Focus

* Minimum service amounts apply

Autoresponse

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Excellent work done on my Colorado 7. Chad found an oil leak, cleaned it up for ...

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Merv, Holden Colorado

Ultra Lube

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"Great Service, Highly Recommended"

Fadi, Nissan Navara/Pick-up

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"Troy at Keystone was very good to deal with. Thank you."

Mark, Volkswagen Tiguan

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Excellent customer service, prompt confirmation of date/time and fast turnaround...

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Not the cheapest, however exceptional service and excellent workmanship which is...

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ABS Midland

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"Great friendly service, job well done."

Vimala, Mitsubishi Lancer

Midas Midland

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"Great and helpful staff. Answered my questions and upfront on any other costs."

Tina, TOYOTA RAV4

Midland 4WD Centre

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Alan, Nissan Patrol

Day Auto Electrical Service

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They did all the work quickly, dropped me off and picked me up and left me with ...

They did all the work quickly, dropped me off and picked me up and left me with a lovely clean car. Friendly good service, thanks Murray and team.

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Amanda, Mitsubishi Colt CZC

AutoPlusWA

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Efficient, friendly and capable staff. Will definitely be returning to Midland A...

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Lannah, Toyota Corolla

Road Runners Field Service

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Isaac, BMW 3 Series

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David, BMW 3 Series

10 Minute Oil Change

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Helen, Toyota Rukus

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Darren arrived at exactly the time booked. He was extremely friendly and took th...

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Leanne, Holden Cruze

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Robert, Nissan Tiida

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PSI Automotive

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stuart, Mazda 3

Westside Mobile Service

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Arun, Holden Captiva

Vinnie's Automotive

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Vinnie was on time, did a professional job quickly and gave good advice, I will ...

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Alan, Toyota Hiace

Weekend Mobile Mechanic

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"Very trustworthy and efficient :)"

Ella, Toyota Yaris

Romano's Automotive Mobile Mechanic & Tyre Services

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Bronek, Honda Civic

Perth Mech Mobile Mechanics

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"Fantastic and professional service. Chad was great- would highly recommend!"

Kelly, Mazda CX-7

Scotts Mobile Mechanics Belmont

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Guy was on time was polite and the price was resonable. Only thing was he tried ...

Guy was on time was polite and the price was resonable. Only thing was he tried to fix something and make it quieter how ever it did the opposite and made it louder. Minor issue though

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Shaun, Toyota Hilux

Book trusted and local mechanics with AutoGuru.

Find the best mechanic in your area of Wheatbelt for your next service. AutoGuru compares mechanics and vehicle service options in Cooljarloo and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

Using AutoGuru to find a local Cooljarloo mechanic allows you to easily compare top mechanics for your vehicle and your price range all in one place. We find all results for the exact service tasks you need, wherever in Wheatbelt you are. Instant online quotes allow you to compare the costs of labour and parts and choose the mechanic that’s right for you.

AutoGuru sources services for a range of vehicle makes and models in Cooljarloo. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Cooljarloo. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661