Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Neerabup Diesel Services

NEERABUP
star star star star star

LATEST REVIEW

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star star star star star

"Quick and easy servicing with honest and reliable staff at a reasonable price."

colin, Mercedes-Benz R-Class

Carcare Joondalup

JOONDALUP
star star star star star

LATEST REVIEW

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star star star star star

Good experience when delivering the vehicle. Reasonable price for manufacturer ...

Good experience when delivering the vehicle. Reasonable price for manufacturer service and timely return of the vehicle. Additional report on items found which require attention.

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Sandy, Nissan Pathfinder

Midas Joondalup

JOONDALUP
star star star star star_half

LATEST REVIEW

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star star star star star_border

Their service was good only like most car repair service with an older female cu...

Their service was good only like most car repair service with an older female customer they said I had a fault that they could repair. My car is not that old repair wasn't needed in my opinion

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Carol, Hyundai i20

1st Call Automotive

WANNEROO
star star star star star

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Mechanics were friendly and informative, will definitely be using them again. Th...

Mechanics were friendly and informative, will definitely be using them again. Thanks!

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Jen, FORD FESTIVA

Killarney Autos

WANGARA
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Killarney Autos were extremely professional, provided excellent service and went...

Killarney Autos were extremely professional, provided excellent service and went out of their way to assist me. I would highly recommend them to anyone.

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Darren, Holden Commodore

No deposit & interest free

BOOK NOW, PAY LATER

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Westralia Car Care maintained good communication and provided on time service and information on service considerations for the next service. This was a nice change from other service experiences when pressure to complete extra service was applied at the time of service. Altogether a friendly considerate service with an unexpected wash and clean bonus.

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Frank, Kia Magentis

Racing Dynamics

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"Very attentive, friendly staff who took good care of my car. Happy customer!"

Elma, Toyota Landcruiser/Prado

Giant Hyundai

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Friendly service staff like Jess has made my experience a wonderful one. The ser...

Friendly service staff like Jess has made my experience a wonderful one. The service through Fixed Price gives me peace of mind knowing that I won't be having unexpected payment.

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Kester, HYUNDAI i30

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Adrian was very helpfull with the queries i had. I dropped my car off at 8 am & ...

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Kathy, Mitsubishi Mirage

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David, Ssangyong Rexton

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Loved how attentive customer service officers were and how professional you were...

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"Very happy with service provided by A & N. Fair price for a job well done."

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"Darren runs a great shop, always happy with the work done, and good value too."

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* Minimum service amounts apply

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Midas Midland

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Got my car serviced there. Staff were very courteous and did great job. I would ...

Got my car serviced there. Staff were very courteous and did great job. I would definitely recommend them to others.

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Rav, MITSUBISHI LANCER

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"Barry was on time and job and feed back very professional"

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Tamati, Jeep Wrangler

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Sandy, Holden Commodore

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PSI was fantastic. Very friendly and personable. Paul explained what he was goin...

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Bradley, Jeep Compass

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"Top guy. No hassle. No Bull. Well pleased. He will be my to go Mechanic ."

Nigel, Hyundai i30

Vinnie's Automotive

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"Arrived on time was quick and friendly"

David, Hyundai Veloster

Weekend Mobile Mechanic

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"He was punctual, courteous, pleasant and knowledgeable. Great service!"

Joyce, Mazda 2

Romano's Automotive Mobile Mechanic & Tyre Services

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Refreshingly excellent service. I made an error with the time in my diary. Roman...

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Thomas, Hyundai Santa Fe

Perth Mech Mobile Mechanics

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"Mechanic was on time and carried out work in a timely and professional manner."

Andrew, Jeep Grand Cherokee

ABS Kewdale Mobile

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Excellent service from the mechanic, really happy with the outcome. Highly recom...

Excellent service from the mechanic, really happy with the outcome. Highly recommended.

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Adrian, Audi TT

Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in Wheatbelt to find the best quote – we do it for you! We have an easy to use database of Caraban mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

Searching for a mechanic using AutoGuru means you see results in your local Caraban area as well as the greater Wheatbelt region. We provide instant online quotes to compare the cost of parts and labour from mechanic to mechanic, so you can book online and pay at pickup.

Mechanics in the Caraban area service vehicles of all makes and models, so when you search with us, you’re bound to find what you need. We compare standard safety services, major logbook services and everything in between.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Caraban. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661