Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Road Runners Field Service

MIDVALE
star star star star star_half

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star star star star star

"Friendly, straightforward service and good value for money. I would return."

Mia, Hyundai Accent/Excel

Day Auto Electrical Service

MIDVALE
star star star star star

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star star star star star

They did all the work quickly, dropped me off and picked me up and left me with ...

They did all the work quickly, dropped me off and picked me up and left me with a lovely clean car. Friendly good service, thanks Murray and team.

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Amanda, Mitsubishi Colt CZC

AutoPlusWA

MIDVALE
star star star star star

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Chris & his team at midland auto did the job at the fixed price & even dropped m...

Chris & his team at midland auto did the job at the fixed price & even dropped me off at work & picked me up again & did a complete look through the Toyota Tarago that i had only owned for 2 weeks. This gives me peace of mind so i don't have any problems with the car down the track, awesome job & see you again on the next service!

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Richard, Toyota Tarago

* Minimum service amounts apply

Autoresponse

STRATTON
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Excellent work done on my Colorado 7. Chad found an oil leak, cleaned it up for ...

Excellent work done on my Colorado 7. Chad found an oil leak, cleaned it up for me and asked me to come back in a few days to see if it had reaccured. Anyone else would have just put a new gasket on it whether it needed it or not. Highly recommended.

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Merv, Holden Colorado

Midland Tune and Service Centre

BELLEVUE
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"Friendly, flexible with time, excellent service. Recomended"

Tad, Mitsubishi Mirage

No deposit & interest free

BOOK NOW, PAY LATER

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Ian, Toyota Landcruiser/Prado

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Alix, Honda CR-V

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Jian, Nissan X-Trail

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Unfortunately the tyre pressure light came back on after taking it out of the workshop. Will need to come back to get it fixed permantely on the 9th Nov.

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Jarrad, BMW 3 Series

AME Automotive

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Faisal, Mazda 3

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Will, Mazda Tribute

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"Very attentive, friendly staff who took good care of my car. Happy customer!"

Elma, Toyota Landcruiser/Prado

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Adrian is an excellent mechanic. Very happy with the customer service and the ca...

Adrian is an excellent mechanic. Very happy with the customer service and the car service.

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Thalia, Jeep Patriot

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I liked the way it was so easy to book the car service online, with great clarity on costs and details of service according to logbook specifications. They were very responsive to my specific requests and took time to explain things that I wasn't aware about. Special touches eg (washing my car to a gleaming sunshine yellow and vacuuming the driver and passenger areas so perfectly) truly was appreciated.

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I was very impressed dropped me at work even offered to pick me up at a time whi...

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I received good service from JRP Automotives. They were helpful, friendly and se...

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Grahame, Audi A5 Sportback

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Balkuling? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Wheatbelt’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

We combine results for the best mechanics in your local Balkuling area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in Wheatbelt and book. No hidden costs, and quality service from top rated mechanics in your area.

Whether you need a standard 10,000km safety service or a milestone logbook service, when you search for a mechanic in Balkuling, we compare the service you want for the vehicle you want. We’ve helped over 1.5 million Australians compare 1600 mechanics nationwide, and we want to help you too.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661