Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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H & H Automotive

EAST BUNBURY
star star star star star

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star star star star star

They were very professional. Had an email, text and phone call to confirm servic...

They were very professional. Had an email, text and phone call to confirm service. All very good.

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*WS9:30**Bryan, Nissan Patrol

Australind Mobile Mechanic Workshop

AUSTRALIND
star star star star star

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star star star star star

Service was very good, I would recommend this workshop to anybody. I'd also reco...

Service was very good, I would recommend this workshop to anybody. I'd also recommend Fixed Price Car Service to get the best price and service.

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Karel, SUBARU XV

Automac

MANDURAH
star star star star star

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star star star star star

Automac were on time and did not try to charge for extra work and the service wa...

Automac were on time and did not try to charge for extra work and the service was done efficiently thank you Supercheap for a useful service.

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Peter, Mazda CX-7

Peel Automotive Pty Ltd

MANDURAH CBD
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Rang to explain what I needed apart from the service without pressure I felt I h...

Rang to explain what I needed apart from the service without pressure I felt I had received good service and collected a car that had been cleaned would recommend them

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Vera, Ford Territory

No deposit & interest free

BOOK NOW, PAY LATER

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The mechanic did a great job servicing the car, they notified me there were othe...

The mechanic did a great job servicing the car, they notified me there were other issues with the car before proceeding, the price was very good also. Very happy with the service.

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Well the service didnt include my aircon filter as quoted and whoever pushed the passenger seat all the way back compromised the safety of my childs car seat and made all the straps loose.

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Happy to recommend Performance Automatic Centre in Hamilton Hill Great service advised and updated me any changes. Car was returned washed and vacuumed

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Brian, Mazda 6

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"Midas Fremantle were great with communication and up front advice ."

David, BMW 3 Series

Midas Myaree

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The service bit was fine but the tyre replacement and wheel alignment was a sham...

The service bit was fine but the tyre replacement and wheel alignment was a shambles. They put the wrong tyres on my car and didn't know until I pointed it out - had to take it back the next day and get the correct size put on. No discount offered for the hassle and not even a sorry. They outsourced the wheel alignment to Pedders across the road and marked it up by 50%.

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Tim, MAZDA CX5

Vehicool Automotive Services

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"Great place to service your car."

Kumar, Holden Barina/Barina Classic

AME Automotive

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My first time using AME normally woukd use a main dealer but due to it being a b...

My first time using AME normally woukd use a main dealer but due to it being a big service with the timing belt these guys offered a good price that i could pass over. The drop off was fast and efficient, free hire car and good communication throughout the day. Pick up the car was cleaned in and out and felt great driving off. I will certainly be using these guys again for future service and work. Thanks AME.

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Neil, Volkswagen Passat

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Very friendly, great customer service. They found an issue with my car that I ha...

Very friendly, great customer service. They found an issue with my car that I hadn't even mentioned (rattling while I reversed) and fixed it without it costing a single dollar extra. Immediately driving the car after I picked it up I could tell they had done a good job because the car drove so much smoother all round. Will definitely return for my next service :)

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Matteo, Suzuki Jimny

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Daniel communicated throughout the process and worked to the budget. Car is old ...

Daniel communicated throughout the process and worked to the budget. Car is old and now its running really well and is safe. Will return.

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Rebecca, Hyundai Getz

Schultz Automotive Services

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I liked the way it was so easy to book the car service online, with great clarit...

I liked the way it was so easy to book the car service online, with great clarity on costs and details of service according to logbook specifications. They were very responsive to my specific requests and took time to explain things that I wasn't aware about. Special touches eg (washing my car to a gleaming sunshine yellow and vacuuming the driver and passenger areas so perfectly) truly was appreciated.

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Marlene, Volkswagen Beetle

Progressive Auto Care

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"Very Friendly guys, good communication. Highly recommend"

James, Hyundai Getz

City Subaru Maddington

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"The communication the timing and demeanour of the service people"

Steve, Honda Jazz

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"Troy at Keystone was very good to deal with. Thank you."

Mark, Volkswagen Tiguan

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"Great service quality the people we very helpful"

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"Always get excellent service at Huntingdale Autos."

Christine, RENAULT SCENIC

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Excellent service, honest, reliable and a very affordable price! Will definitely be back!

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The staff were all friendly and explained everything to me. I found them to be v...

The staff were all friendly and explained everything to me. I found them to be very professional. I will be going back there again. 😊

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Michelle, Mazda 3

Cannington Performance Service & Repairs

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Car was return within the same day for a logbook servicing. Included a free car ...

Car was return within the same day for a logbook servicing. Included a free car wash and vacuum and was reasonably priced. Would return again!

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Grace, Hyundai Getz

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"Service as expected and car was ready within required time."

Amy, TOYOTA COROLLA

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It was quite nice and professional. I felt the guys at the workshop were genuine...

It was quite nice and professional. I felt the guys at the workshop were genuine and did not try and rip me off, which is what generally happens at dealerships.

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Kaul, Nissan X-Trail

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Small workshop, the guys there kept me on the loop with everything that they fou...

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Hafiz, Holden Cruze

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Excellent customer service, prompt confirmation of date/time and fast turnaround.

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Jennifer, MAZDA Mazda2

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Amas, Kia Sorento

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"Great service - I dont even clean my car that well too!"

Dave, Toyota Hilux

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Barry was really good with helping organize everything and they seem very honest. I was not sure if A/C needed regas or not, he organized to get it tested, then said it was marginal but ok, maybe do it next time, no charge.

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I really enjoyed he convenience of the mobile work shop. He fixed the problem an...

I really enjoyed he convenience of the mobile work shop. He fixed the problem and it was cheaper than taking it back to the dealer. I found the mechanic to be polite and efficient. There were no issues at all. I would call him out again.

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Rosie, Honda Jazz

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The guys gave me a lot of information, were quick and charged less than I've pre...

The guys gave me a lot of information, were quick and charged less than I've previously experienced.

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Sarah, Toyota RAV4

Perth City Tyres & Mechanical

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"Excellent service. Really nice guy and very professional. Thank you"

Rohan, Honda CR-V

Perth Mech Mobile Mechanics

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The mechanic, Chad, was on time, courteous and ver helpful. He did a fantastic j...

The mechanic, Chad, was on time, courteous and ver helpful. He did a fantastic job.

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Steve, Peugeot 4008

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"Friendly and done a good job so far."

Maurice, Hyundai ix35

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Eagle Bay? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine South West’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

When you search for a car service option in Eagle Bay, we gather all of the local mechanics that provide the exact service you need for your vehicle make and model. You’re comparing apples with apples. Each mechanic provides an instant quote online, so when you go to pay after the service there are no nasty surprises.

AutoGuru is South West’s best choice for finding quality mechanics at excellent, fixed prices. If you need to service or repair your vehicle, you’ll find a mechanic to service all makes and models in Eagle Bay.

Don't forget you can also compare and book local mobile mechanics in Eagle Bay through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Eagle Bay have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661