Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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H & H Automotive

EAST BUNBURY
star star star star star

LATEST REVIEW

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star star star star star

They were very professional. Had an email, text and phone call to confirm servic...

They were very professional. Had an email, text and phone call to confirm service. All very good.

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*WS9:30**Bryan, Nissan Patrol

Australind Mobile Mechanic Workshop

AUSTRALIND
star star star star star

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star star star star star

Service was very good, I would recommend this workshop to anybody. I'd also reco...

Service was very good, I would recommend this workshop to anybody. I'd also recommend Fixed Price Car Service to get the best price and service.

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Karel, SUBARU XV

Automac

MANDURAH
star star star star star

LATEST REVIEW

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star star star star star

Automac were on time and did not try to charge for extra work and the service wa...

Automac were on time and did not try to charge for extra work and the service was done efficiently thank you Supercheap for a useful service.

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Peter, Mazda CX-7

No deposit & interest free

BOOK NOW, PAY LATER

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Rang to explain what I needed apart from the service without pressure I felt I h...

Rang to explain what I needed apart from the service without pressure I felt I had received good service and collected a car that had been cleaned would recommend them

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Vera, Ford Territory

Rockingham Mitsubishi & Kia

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The service was done well, with good feedback. And friendly staff... I have had ...

The service was done well, with good feedback. And friendly staff... I have had some dubious service previously -servicing has been poor so has customer service, all has vastly improved.

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Thomas, MITSUBISHI OUTLANDER

B & M Automotive Service Centre

CALISTA
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Booking the service online was quick and easy. I had taken my previous car for ...

Booking the service online was quick and easy. I had taken my previous car for servicing to D&M and they are just as helpful and friendly as before, offering to give me a lift after dropping off my car. I am so glad that they do log book servicing of Hyundai vehicles.

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Chris, Hyundai i30

Sharp AutoCare

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Jenny, Mazda 3

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Good helpful service, efficient and very pleased with the result. Thanks Jeremy...

Good helpful service, efficient and very pleased with the result. Thanks Jeremy and Martee et al.

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"Friendly, helpful team. Will be going back."

Michael, Mitsubishi Lancer

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Marcin, Alfa Romeo MiTo

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"Midas Fremantle were great with communication and up front advice ."

David, BMW 3 Series

Vehicool Automotive Services

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"Great service everytime. Two thumbs up."

Craig, Ford Territory

AME Automotive

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My first time using AME normally woukd use a main dealer but due to it being a b...

My first time using AME normally woukd use a main dealer but due to it being a big service with the timing belt these guys offered a good price that i could pass over. The drop off was fast and efficient, free hire car and good communication throughout the day. Pick up the car was cleaned in and out and felt great driving off. I will certainly be using these guys again for future service and work. Thanks AME.

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Neil, Volkswagen Passat

Midas Myaree

MYAREE
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The service bit was fine but the tyre replacement and wheel alignment was a sham...

The service bit was fine but the tyre replacement and wheel alignment was a shambles. They put the wrong tyres on my car and didn't know until I pointed it out - had to take it back the next day and get the correct size put on. No discount offered for the hassle and not even a sorry. They outsourced the wheel alignment to Pedders across the road and marked it up by 50%.

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Tim, MAZDA CX5

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Daniel communicated throughout the process and worked to the budget. Car is old ...

Daniel communicated throughout the process and worked to the budget. Car is old and now its running really well and is safe. Will return.

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Rebecca, Hyundai Getz

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"Very Friendly guys, good communication. Highly recommend"

James, Hyundai Getz

Schultz Automotive Services

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Good points. Cleaned vehicle. Customer drop off offered. Easy booking. Good comm...

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David, HYUNDAI i30

City Subaru Maddington

MADDINGTON
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"The communication the timing and demeanour of the service people"

Steve, Honda Jazz

Huntingdale Automotive Repairs

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Would recommend Huntingdale Auto's it's a family run business offering a courteo...

Would recommend Huntingdale Auto's it's a family run business offering a courteous & genuine service.

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Christine, RENAULT SCENIC

Motorsport Service Centre

KENWICK
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The replaced wiper blade is worse than my previous wiper blade. The newly instal...

The replaced wiper blade is worse than my previous wiper blade. The newly installed wiper blade does not clean my front glass and leaves scratches.. The sound of engine was not smooth as before and I can feel the poor workmanship while I am driving the car. I left a voice message after my service but no one called me back from the workshop.

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Kazi, NISSAN MURANO

Midas Cannington

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Coolant is not full, about 3cm below full mark. Window washer bottle empty. Once...

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Michelle, Dodge Journey

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"Quick work, nice people."

Jian, Nissan X-Trail

Keystone Garage

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"Troy at Keystone was very good to deal with. Thank you."

Mark, Volkswagen Tiguan

Battery and Auto Services

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They were very friendly and reliable. They helped me understand the critical req...

They were very friendly and reliable. They helped me understand the critical requirements to be attended immediately. Their pricing is fair.

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Vijay, Hyundai Getz

Auto Owls

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"Great customer service, thank you. Highly recommended!"

Ella, Volkswagen Polo

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"Excellent service"

Pons, Hyundai Sonata/Sonica

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Excellent customer service, prompt confirmation of date/time and fast turnaround...

Excellent customer service, prompt confirmation of date/time and fast turnaround.

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Jennifer, MAZDA Mazda2

Genuine Mobile Mechanical

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Mike was very quick and very efficient I will be asking for him again. Extra Pro...

Mike was very quick and very efficient I will be asking for him again. Extra Professional.

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Barry, Hyundai Tucson

Euroline Auto Service

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"Good, knowledgeable mechanic who was very proactive."

Gordon, Subaru XV

Perth City Tyres & Mechanical

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The technician was very accommodating and did his job very well. He also showed ...

The technician was very accommodating and did his job very well. He also showed me some trouble areas to keep an eye on, yet were not at the point of maintenance. All around awesome experience.

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Great service. I ordered a service exactly when I wanted, with no waiting, and t...

Great service. I ordered a service exactly when I wanted, with no waiting, and the mechanic was competent, friendly and efficient. A service, as a busy person juggling a job and a life, that really suits my lifestyle. Many thanks. Sharon Blake.

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Sharon, Mitsubishi Colt

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"Mechanic was on time and carried out work in a timely and professional manner."

Andrew, Jeep Grand Cherokee

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Well experienced and accomplished mechanic who was methodical and did an excelle...

Well experienced and accomplished mechanic who was methodical and did an excellent job.

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William, MITSUBISHI 380

Book trusted and local mechanics with AutoGuru.

Need to book a car service and want to use a local Courtenay mechanic? We combine all of the mechanics workshops offering the service you need, in your area of South West in one place. Select your location, vehicle model and the service you need, the book with the click of a button, or call us on 1300 655 661.

We combine results for the best mechanics in your local Courtenay area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in South West and book. No hidden costs, and quality service from top rated mechanics in your area.

Whether you need a standard safety service or a major logbook service, we find mechanics in the Courtenay area that can deliver the service you need. We source mechanics that can service all makes and models of vehicles, so you’ll never have to travel far for a quality service, at a fixed price.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Courtenay mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661