Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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H & H Automotive

EAST BUNBURY
star star star star star

LATEST REVIEW

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star star star star star

Very professional service. Dropped us off at shopping centre prior to service. C...

Very professional service. Dropped us off at shopping centre prior to service. Car was ready on time.

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Wayne, TOYOTA KLUGER

Australind Mobile Mechanic Workshop

AUSTRALIND
star star star star star

LATEST REVIEW

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star star star star star

Service was very good, I would recommend this workshop to anybody. I'd also reco...

Service was very good, I would recommend this workshop to anybody. I'd also recommend Fixed Price Car Service to get the best price and service.

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Karel, SUBARU XV

Automac

MANDURAH
star star star star star

LATEST REVIEW

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star star star star star

Automac were on time and did not try to charge for extra work and the service wa...

Automac were on time and did not try to charge for extra work and the service was done efficiently thank you Supercheap for a useful service.

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Peter, Mazda CX-7

Peel Automotive Pty Ltd

MANDURAH CBD
star star star star star_half

LATEST REVIEW

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star star star star star_border

"part over normal service."

Bill, Ford Falcon Ute

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in South West

Euro King Auto Engineering

GREENFIELDS
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Came with in the quote great fast service very happy will use there services aga...

Came with in the quote great fast service very happy will use there services again

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Tere, Holden Commodore

Rockingham Mitsubishi & Kia

ROCKINGHAM
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Thanks to fixed price car service, I was really happy with Kia Mitsubishi Rockin...

Thanks to fixed price car service, I was really happy with Kia Mitsubishi Rockingham! Highly recommended

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Sam, HOLDEN COMMODORE

B & M Automotive Service Centre

CALISTA
star star star star star

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star star star star star

Booking the service online was quick and easy. I had taken my previous car for ...

Booking the service online was quick and easy. I had taken my previous car for servicing to D&M and they are just as helpful and friendly as before, offering to give me a lift after dropping off my car. I am so glad that they do log book servicing of Hyundai vehicles.

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Chris, Hyundai i30

Sharp AutoCare

BIBRA LAKE
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Jenny, Mazda 3

Medicar Automotive Solutions

BIBRA LAKE
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Since a friend of ours put us onto Medicar we have never looked back. George, Ma...

Since a friend of ours put us onto Medicar we have never looked back. George, Margaret and the team are a pleasure to deal with. I like their honestly, and George's patience if he ever needs to explain to me what's wrong, he goes through the whole process and breaks it down so it makes sense to me. I tell everyone how good the Medicar experience is. Julie

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***Julie, HONDA CIVIC

Sims Auto

KARDINYA
star star star star star

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My first experience with Sims Auto. They were very professional. Serviced my car...

My first experience with Sims Auto. They were very professional. Serviced my car in good time. Kept me informed throughout the day if any changes. Will return for next service.

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Romilly, Mitsubishi Outlander

Vehicool Automotive Services

CANNING VALE
star star star star star

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"Very professional and friendly Service"

Srinivas, Renault Koleos

AutoZest - Complete Auto Care & Carburettor Exchange

O'CONNOR
star star star star star

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star star star star star_border

Work as per quoted price, done within the same day. Timing belt changeover did e...

Work as per quoted price, done within the same day. Timing belt changeover did end up being just the belt. I thought that this job would always cover pulleys and tensioner, however it is probably our fault as we did not ask the question beforehand.

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Marcin, Alfa Romeo MiTo

AME Automotive

CANNING VALE
star star star star star_half

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star star star star star

Definitely the best car service I've had so far. This was my first time using AM...

Definitely the best car service I've had so far. This was my first time using AME and they were really lovely and made it obvious that they would go above and beyond for their customers. I got in my car to see that it was cleaned, an air freshener hanging and a bag of lollies for me. I know that's so small but it really made me smile! Only concern I had was that my rosary beads that were hanging off the mirror were broken but it was still hanging and hard to see that it had broken so I had a feeling no one noticed but it didn't bother me and I was happy to replace them. Overall a great service and I'll be back!

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Monique, Kia Cerato

City Subaru Maddington

MADDINGTON
star star star star star

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"The communication the timing and demeanour of the service people"

Steve, Honda Jazz

Canning Automotive Car Service Willetton

WILLETTON
star star star star star

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Daniel communicated throughout the process and worked to the budget. Car is old ...

Daniel communicated throughout the process and worked to the budget. Car is old and now its running really well and is safe. Will return.

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Rebecca, Hyundai Getz

Progressive Auto Care

WILLETTON
star star star star star

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"Very Friendly guys, good communication. Highly recommend"

James, Hyundai Getz

Schultz Automotive Services

WILLETTON
star star star star star

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Good points. Cleaned vehicle. Customer drop off offered. Easy booking. Good comm...

Good points. Cleaned vehicle. Customer drop off offered. Easy booking. Good communication regarding extra items. Improvement possibilities. Put up dash shade for midday heat (I will make it obvious), engine oil fill bit too high, better to have correct or a little low. More explicit arranging of customer pickup.

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David, HYUNDAI i30

Midas Myaree

MYAREE
star star star star star_border

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On reading my invoice when I got home I saw that the service was $228.00. I tho...

On reading my invoice when I got home I saw that the service was $228.00. I thought this was set at $202.00, but I'm not 100% sure that it didn't include somethine else for $26. Otherwise I was very happy with the communication and service.

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Pat, DAIHATSU PYZAR

Huntingdale Automotive Repairs

MADDINGTON
star star star star star

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"Very friendly, courteous & efficient service"

Christine, MITSUBISHI LANCER

Wheeler Automotives Repco Service

MADDINGTON
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Kevin was really helpful and prompt with the repair of my car. He and his partne...

Kevin was really helpful and prompt with the repair of my car. He and his partner were abolsitly amazing and honestly it was the best free vacuum I’ve received from a mechanic! Will happily use them again.

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Ayse, Holden Cruze

Midas Fremantle

NORTH FREMANTLE
star star star star star_half

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Great customer service provided by Midas Fremantle. NB that workshop is located ...

Great customer service provided by Midas Fremantle. NB that workshop is located in NORTH Fremantle. Discussed additional repairs and costing before going ahead with the job.

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Bruce, Holden Commodore

Cannington Performance Service & Repairs

CANNINGTON
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The mechanics there are very friendly.. Definitely I will command you to go ther...

The mechanics there are very friendly.. Definitely I will command you to go there.

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nerry, Nissan Pulsar

Midas Cannington

CANNINGTON
star star star star star_border

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Coolant is not full, about 3cm below full mark. Window washer bottle empty. Once...

Coolant is not full, about 3cm below full mark. Window washer bottle empty. Once car returned home, left several liquid drip marks on drive. Car not washed.

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Michelle, Dodge Journey

Total Nissan

CANNINGTON
star star star star star_half

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"Thorough check on time at ar quoted price"

Michelle, Nissan X-Trail

Ultra Tune Bentley

BENTLEY
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"Quick work, nice people."

Jian, Nissan X-Trail

Auto Owls

WELSHPOOL
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10 Minute Oil Change

EAST VICTORIA PARK
star star star star star_half

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I booked a courtesy lift but there is no offer at all. Provide the booking numbe...

I booked a courtesy lift but there is no offer at all. Provide the booking number but still ask me to show the details of what type of car service being booked, shouldn't they have the record?

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Siew, Mazda 2

Keystone Garage

CLAREMONT
star star star star star

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"Troy at Keystone was very good to deal with. Thank you."

Mark, Volkswagen Tiguan

ABS Kewdale

KEWDALE
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"Great bunch of guys, not pushy and great value"

Kellie, Great Wall Motors X Series

Autorite Service Centre

PERTH CBD
star star star star star

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Excellent customer service, prompt confirmation of date/time and fast turnaround...

Excellent customer service, prompt confirmation of date/time and fast turnaround.

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Jennifer, MAZDA Mazda2

Scarboro Toyota

OSBORNE PARK
star star star star star_half

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"good job, cheaper than the walk-in rate"

Noel, TOYOTA LANDCRUISER

Genuine Mobile Mechanical

airport_shuttle Mobile Mechanic

star star star star star_half

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"Great job, very professional, will hopefully use again."

David, Ford Ranger

Euroline Auto Service

airport_shuttle Mobile Mechanic

star star star star star

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Extremely thorough work with discussions on items that could need future work an...

Extremely thorough work with discussions on items that could need future work and best places to go. Eg auto transmission service. Arrived on time and were very pleasant. Thanks guys great work.

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Michael, Peugeot 307 CC

Perth City Tyres & Mechanical

airport_shuttle Mobile Mechanic

star star star star star

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"Excellent service. Really nice guy and very professional. Thank you"

Rohan, Honda CR-V

ABS Kewdale Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

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"Quick, easy, great customer service :)"

Phoebe, Holden Rodeo

Hillstart Mobile Hills Area

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"Great service for a great price - thank you Richard."

Peter, Hyundai i20

Perth Mech Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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The mechanic was professional & very pleasant, worked in a very timely manner. W...

The mechanic was professional & very pleasant, worked in a very timely manner. Will definitely be using them in the future!

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Zachary, Honda CR-V

Scotts Mobile Mechanics Belmont

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

Mechanic was kind respectful helpful and non judgemental. He was thorough quick...

Mechanic was kind respectful helpful and non judgemental. He was thorough quick and friendly.

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Tegan, Kia Rio

Book trusted and local mechanics with AutoGuru.

Booking your next car service? Compare the top rated mechanics in your area of South West in one place. We combine the best mechanics in Carlotta and surrounding suburbs offering the service options you need. Prices are set up front, so there are no nasty surprises. Book online now, or call 1300 655 661.

All of the quotes for Carlotta mechanics at AutoGuru are based upon the same scheduled service task, so only the cost of parts and labour varies. This means you’ll always know how much your service or repair will cost before booking it in. We have all the top mechanics in South West, so try us today!

All of the Carlotta mechanics we list on AutoGuru are trusted locals who have a reputation for excellence. Regardless of your car’s make or model, you’ll easily find the right mechanic at the right price for your service or repair.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Carlotta.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661