Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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H & H Automotive

EAST BUNBURY
star star star star star

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star star star star star

Very professional service. Dropped us off at shopping centre prior to service. C...

Very professional service. Dropped us off at shopping centre prior to service. Car was ready on time.

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Wayne, TOYOTA KLUGER

Australind Mobile Mechanic Workshop

AUSTRALIND
star star star star star

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star star star star star

Service was very good, I would recommend this workshop to anybody. I'd also reco...

Service was very good, I would recommend this workshop to anybody. I'd also recommend Fixed Price Car Service to get the best price and service.

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Karel, SUBARU XV

Automac

MANDURAH
star star star star star

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Automac were on time and did not try to charge for extra work and the service wa...

Automac were on time and did not try to charge for extra work and the service was done efficiently thank you Supercheap for a useful service.

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Peter, Mazda CX-7

Euro King Auto Engineering

GREENFIELDS
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"Great customer service! Great prices! Everything was great!"

Samara, Holden Astra

No deposit & interest free

BOOK NOW, PAY LATER

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Peel Automotive Pty Ltd

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"part over normal service."

Bill, Ford Falcon Ute

Rockingham Mitsubishi & Kia

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The service was done well, with good feedback. And friendly staff... I have had ...

The service was done well, with good feedback. And friendly staff... I have had some dubious service previously -servicing has been poor so has customer service, all has vastly improved.

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Thomas, MITSUBISHI OUTLANDER

B & M Automotive Service Centre

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Professional and top notch customer service.I was given a loan car to use while ...

Professional and top notch customer service.I was given a loan car to use while the car was being serviced.

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Tony, CHRYSLER 300

Sharp AutoCare

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Jenny, Mazda 3

Medicar Automotive Solutions

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Since a friend of ours put us onto Medicar we have never looked back. George, Ma...

Since a friend of ours put us onto Medicar we have never looked back. George, Margaret and the team are a pleasure to deal with. I like their honestly, and George's patience if he ever needs to explain to me what's wrong, he goes through the whole process and breaks it down so it makes sense to me. I tell everyone how good the Medicar experience is. Julie

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***Julie, HONDA CIVIC

Sims Auto

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Honest and friendly service at the best price we've ever had. Car is running lik...

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Nicholas, Honda Accord Euro

AME Automotive

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Definitely the best car service I've had so far. This was my first time using AM...

Definitely the best car service I've had so far. This was my first time using AME and they were really lovely and made it obvious that they would go above and beyond for their customers. I got in my car to see that it was cleaned, an air freshener hanging and a bag of lollies for me. I know that's so small but it really made me smile! Only concern I had was that my rosary beads that were hanging off the mirror were broken but it was still hanging and hard to see that it had broken so I had a feeling no one noticed but it didn't bother me and I was happy to replace them. Overall a great service and I'll be back!

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Monique, Kia Cerato

City Subaru Maddington

MADDINGTON
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"The communication the timing and demeanour of the service people"

Steve, Honda Jazz

Canning Automotive Car Service Willetton

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Daniel communicated throughout the process and worked to the budget. Car is old ...

Daniel communicated throughout the process and worked to the budget. Car is old and now its running really well and is safe. Will return.

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Rebecca, Hyundai Getz

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Great value, good service car runs like new. Loan car good. Over all 5 stars out...

Great value, good service car runs like new. Loan car good. Over all 5 stars out of 5.

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Yulian, PROTON GEN - 2

Schultz Automotive Services

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Good points. Cleaned vehicle. Customer drop off offered. Easy booking. Good comm...

Good points. Cleaned vehicle. Customer drop off offered. Easy booking. Good communication regarding extra items. Improvement possibilities. Put up dash shade for midday heat (I will make it obvious), engine oil fill bit too high, better to have correct or a little low. More explicit arranging of customer pickup.

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David, HYUNDAI i30

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Great value for money. Did an Awesome job servicing my Patrol Ute. Very Friendly and explained everything that needed to be done with great detail, and didn't feel pushed to get everything done as with other mechanic shops. Definitely recommend.

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Edward, Nissan Patrol

* Minimum service amounts apply

Jensen Automotive Service and Repair

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Identified another issue that was a manufacturer issue and was serious. Enabled ...

Identified another issue that was a manufacturer issue and was serious. Enabled me to get car rectified under warranty and safely as use of the vehicle would have caused serious damage

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Amanda, CHERY J1

Midas Myaree

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Ok Service, used Discount of $50 but they made up for it by finding something to...

Ok Service, used Discount of $50 but they made up for it by finding something to add to original price.

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Nic, Jeep Grand Cherokee

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Had my service and tyres changed, prices were competitive and more importantly, ...

Had my service and tyres changed, prices were competitive and more importantly, they didn't try to sell me optional extras that weren't necessary. Second service with them and I will continue to go there. Train nearby too.

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Jawn, HYUNDAI i30

Midas Fremantle

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Great customer service provided by Midas Fremantle. NB that workshop is located ...

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Bruce, Holden Commodore

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"Fast, friendly, helpful"

Simon, Peugeot 207

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Moazzam, Toyota Camry

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"Friendly service. Honest. Good value."

Bruce, Citroen C4 Picasso/Grand Picasso

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"Well organized and on time. Except there was no pick up as promised."

Newton, Mazda CX-5

ABS Kewdale

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Done work quick and let me know when job was done.. were honest and professional...

Done work quick and let me know when job was done.. were honest and professional...

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Bradley, Holden Commodore

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"Troy at Keystone was very good to deal with. Thank you."

Mark, Volkswagen Tiguan

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"Darren runs a great shop, always happy with the work done, and good value too."

John, TOYOTA CAMRY

Scarboro Toyota

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Friendly, professional staff. Complimentary chauffeur service for drop off and p...

Friendly, professional staff. Complimentary chauffeur service for drop off and pick up is very handy. They also free coffee, tea and fruits Car wash was average and vacuum was below average. No attention to inside cleaning, had to clean dash and vacuum again Additional work suggested on top of the standard service and some of the quotes seemed a bit high Overall happy.

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Abbas, Volkswagen Golf

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"Great job, very professional, will hopefully use again."

David, Ford Ranger

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Neemra was on time, friendly, thorough and excellent to deal with. Thanks so mu...

Neemra was on time, friendly, thorough and excellent to deal with. Thanks so much.

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Stacey, Suzuki Swift

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The technician was very accommodating and did his job very well. He also showed ...

The technician was very accommodating and did his job very well. He also showed me some trouble areas to keep an eye on, yet were not at the point of maintenance. All around awesome experience.

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Joey, Holden Cruze

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"Friendly and done a good job so far."

Maurice, Hyundai ix35

Hillstart Mobile Hills Area

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Prompt arrival, friendly service and quality work. Will definitely be a repeat c...

Prompt arrival, friendly service and quality work. Will definitely be a repeat customer!

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Sabine, Holden Calais

Perth Mech Mobile Mechanics

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The positive reviews helped my decision in choosing Mobile Mechanic. It would im...

The positive reviews helped my decision in choosing Mobile Mechanic. It would improve the service if the mechanic outlined exactly what he did verbally on the day, even though it was just a service.

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Helen, Honda Accord Euro

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"Amazing people, personal service, and I was fully informed the whole way!"

Marnie, Holden Captiva

Book trusted and local mechanics with AutoGuru.

Find the best car service options in the local Brookhampton area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across South West. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

Forget nasty surprises with hidden costs, compare and book South West’s best mechanics for your car service in one place. We find top rated mechanics in the Brookhampton area so you can compare options for the same scheduled service tasks. The only variables are cost of parts and labour from mechanic to mechanic.

Whether you’re after a standard safety service, milestone service, a major or minor repair or anything else, AutoGuru can help you find the Brookhampton mechanic with the best price. All the upfront quotes are fixed price, so all you need to do is book the best rates and you’re set.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Brookhampton. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661