Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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H & H Automotive

EAST BUNBURY
star star star star star

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star star star star star

They were very professional. Had an email, text and phone call to confirm servic...

They were very professional. Had an email, text and phone call to confirm service. All very good.

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*WS9:30**Bryan, Nissan Patrol

Australind Mobile Mechanic Workshop

AUSTRALIND
star star star star star

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Service was very good, I would recommend this workshop to anybody. I'd also reco...

Service was very good, I would recommend this workshop to anybody. I'd also recommend Fixed Price Car Service to get the best price and service.

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Karel, SUBARU XV

Automac

MANDURAH
star star star star star

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Automac were on time and did not try to charge for extra work and the service wa...

Automac were on time and did not try to charge for extra work and the service was done efficiently thank you Supercheap for a useful service.

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Peter, Mazda CX-7

Euro King Auto Engineering

GREENFIELDS
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Good job finally find a trustworthy place. No rip off like others. Thanks for th...

Good job finally find a trustworthy place. No rip off like others. Thanks for the service.

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Sarvesh, Nissan Navara/Pick-up

No deposit & interest free

BOOK NOW, PAY LATER

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Victoria, Hyundai Getz

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Simon, Kia Sorento

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Christine, RENAULT SCENIC

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Excellent service, honest, reliable and a very affordable price! Will definitely...

Excellent service, honest, reliable and a very affordable price! Will definitely be back!

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Lauren, Mitsubishi Magna

Sims Auto

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Ross, Toyota Kluger

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The replaced wiper blade is worse than my previous wiper blade. The newly instal...

The replaced wiper blade is worse than my previous wiper blade. The newly installed wiper blade does not clean my front glass and leaves scratches.. The sound of engine was not smooth as before and I can feel the poor workmanship while I am driving the car. I left a voice message after my service but no one called me back from the workshop.

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Kazi, NISSAN MURANO

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Daniel communicated throughout the process and worked to the budget. Car is old ...

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Rebecca, Hyundai Getz

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David, HYUNDAI i30

Midas Myaree

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Tim, MAZDA CX5

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Great customer service called to keep me updated and received my car back lovely & clean inside and out. Would recommend

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Yvette, Ford Fiesta

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The team was great. Highly knowledgeable and gave me call before they did any ad...

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Jonica, Holden Astra

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Simbarashe, Mazda 3

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Shalyce, Suzuki Swift

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Amelia, Suzuki Grand Vitara

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The ABS fantastic. They told when the car will be ready and indeed it was ready ...

The ABS fantastic. They told when the car will be ready and indeed it was ready at the time they promised. They even gave me a ride home and offered to pick me up when the car was ready. On top of all that the car was sparkling clean and vacuum cleaned. I will recommend them for the great service. The price only a third of what my normal dealer shop had asked for the same job. The car drives great than before. Thank you for the great service. 👌👌👌👌👌👌

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Jerry, Peugeot 508

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Mark, Volkswagen Tiguan

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Jennifer, MAZDA Mazda2

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Ian, Toyota Landcruiser/Prado

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John, Kia Cerato

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Taswinder, Volkswagen Golf

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Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of South West using AutoGuru. We combine the top rated mechanics in Balbarrup and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

Let AutoGuru compare the best results locally around Balbarrup. Find mechanics that can service your vehicle, compare their price and book, all in one place. It’s less work for you, with no nasty surprises, and quality service from the best mechanics in South West.

AutoGuru sources services for a range of vehicle makes and models in Balbarrup. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661