Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Alexandra Bridge open Saturday

Rockingham Mitsubishi & Kia

Rockingham
star star star star star_half

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star star star star_border star_border

Well the service didnt include my aircon filter as quoted and whoever pushed the...

Well the service didnt include my aircon filter as quoted and whoever pushed the passenger seat all the way back compromised the safety of my childs car seat and made all the straps loose.

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Kylie, Volvo XC60

Genuine Mobile Mechanical

airport_shuttle Mobile Mechanic

star star star star star_half

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mobile mechanic arrived in specified time frame carried out repairs recommended ...

mobile mechanic arrived in specified time frame carried out repairs recommended personal for a job that needed doing that he could not help with. very impressed

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Graeme, Holden Epica

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in South West

B & M Automotive Service Centre

Calista
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Excellent service definitely recommended very helpful and very quick have nothin...

Excellent service definitely recommended very helpful and very quick have nothing negative to say but thank you for the awesome work.

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Shardae, TOYOTA COROLLA

Euroline Auto Service

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Great service from Euroline. Explains thoroughly all the work required. Highly r...

Great service from Euroline. Explains thoroughly all the work required. Highly recommended.

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Luke, Volvo S40

Autobahn Mechanical and Electrical Services Armadale

Armadale
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The staff were extremely friendly and helpful, wouldn't hesitate to recomend the...

The staff were extremely friendly and helpful, wouldn't hesitate to recomend them to anyone.

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Connor, Holden Commodore

Medicar Automotive Solutions

Bibra Lake
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Since a friend of ours put us onto Medicar we have never looked back. George, Ma...

Since a friend of ours put us onto Medicar we have never looked back. George, Margaret and the team are a pleasure to deal with. I like their honestly, and George's patience if he ever needs to explain to me what's wrong, he goes through the whole process and breaks it down so it makes sense to me. I tell everyone how good the Medicar experience is. Julie

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***Julie, HONDA CIVIC

Performance Automatic Service Centre

Hamilton Hill
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Happy to recommend Performance Automatic Centre in Hamilton Hill Great service ...

Happy to recommend Performance Automatic Centre in Hamilton Hill Great service advised and updated me any changes. Car was returned washed and vacuumed

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Bec, Hyundai i30

Midas Fremantle

North Fremantle
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"Midas Fremantle were great with communication and up front advice ."

David, BMW 3 Series

Autotune Mechanical & Electrical Repairs

Canning Vale
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Great mechanical service. However the place itself is a bit tricky to find, and...

Great mechanical service. However the place itself is a bit tricky to find, and the receptionist (although very friendly) is almost impossible to understand.

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Alana, Mitsubishi Colt CZC

Midas Myaree

Myaree
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Ok Service, used Discount of $50 but they made up for it by finding something to...

Ok Service, used Discount of $50 but they made up for it by finding something to add to original price.

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Nic, Jeep Grand Cherokee

Canning Automotive Car Service Willetton

Willetton
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Daniel communicated throughout the process and worked to the budget. Car is old ...

Daniel communicated throughout the process and worked to the budget. Car is old and now its running really well and is safe. Will return.

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Rebecca, Hyundai Getz

Jensen Automotive Service and Repair

Willetton
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Friendly reception staff and a job well done. I was phoned and consulted but not...

Friendly reception staff and a job well done. I was phoned and consulted but not coerced into doing extra to what I had originally brought it in for. The job was done efficiently and timeously.

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Wendy, Volkswagen Jetta

Total Nissan

Cannington
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"Didn't clear the message screen for a new service "

Oliver, MAZDA 3

Ultra Tune Bentley

Bentley
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"Quick work, nice people."

Jian, Nissan X-Trail

Auto Owls

Welshpool
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"I have received a great service, and I'm very happy."

Eddy, Ford Mondeo

10 Minute Oil Change

East Victoria Park
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Booked a loan vehicle but it was not available. Had to catch uber home. Talking ...

Booked a loan vehicle but it was not available. Had to catch uber home. Talking with uber guy he had the same experience before at same place.

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Roshan, Mitsubishi Mirage

* Minimum service amounts apply

Bridgestone Select Victoria Park

Victoria Park
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Workshop called to authorise items outside of standard service before proceeding...

Workshop called to authorise items outside of standard service before proceeding.

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Paul, Honda Civic

Perth Mech Mobile Mechanics

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Daniel was great, friendly and informative. After the service there was an issu...

Daniel was great, friendly and informative. After the service there was an issue that was remedied in a prompt, professional fashion. I would use his services again.

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John, Holden Caprice

Hillstart Mobile Hills Area

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The mechanic, Richard, who serviced my car was very thorough and helpful. Prompt...

The mechanic, Richard, who serviced my car was very thorough and helpful. Prompt and communicated well. He will be doing a few small adjustments to the car soon. Thanks

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Gill, Jaguar X-Type

H & H Automotive

East Bunbury
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Very professional service. Dropped us off at shopping centre prior to service. C...

Very professional service. Dropped us off at shopping centre prior to service. Car was ready on time.

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Wayne, TOYOTA KLUGER

Australind Mobile Mechanic Workshop

Australind
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Service was very good, I would recommend this workshop to anybody. I'd also reco...

Service was very good, I would recommend this workshop to anybody. I'd also recommend Fixed Price Car Service to get the best price and service.

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Karel, SUBARU XV

Automac

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Automac were on time and did not try to charge for extra work and the service wa...

Automac were on time and did not try to charge for extra work and the service was done efficiently thank you Supercheap for a useful service.

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Peter, Mazda CX-7

Peel Automotive Pty Ltd

Mandurah CBD
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Rang to explain what I needed apart from the service without pressure I felt I h...

Rang to explain what I needed apart from the service without pressure I felt I had received good service and collected a car that had been cleaned would recommend them

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Vera, Ford Territory

Sharp AutoCare

Bibra Lake
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Jenny, Mazda 3

* Minimum service amounts apply

Bridgestone Select Spearwood

Bibra Lake
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Customer focused team at the Bridgestone Select in Spearwood, the team didn’t mi...

Customer focused team at the Bridgestone Select in Spearwood, the team didn’t mind that I was running slightly late to pick up my car after close. Car is driving so much smoother now. Very impressed

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Aaron, Honda Accord Euro

Autofix Mechanical

Kelmscott
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"The visit was for a diagnostic exam. Routine inspection. No work actually done."

Steven, Holden Cruze

Perth City Tyres & Mechanical

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"Excellent service. Really nice guy and very professional. Thank you"

Rohan, Honda CR-V

Sims Auto

Kardinya
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"Friendly, helpful team. Will be going back."

Michael, Mitsubishi Lancer

AutoZest - Complete Auto Care & Carburettor Exchange

O'Connor
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Work as per quoted price, done within the same day. Timing belt changeover did e...

Work as per quoted price, done within the same day. Timing belt changeover did end up being just the belt. I thought that this job would always cover pulleys and tensioner, however it is probably our fault as we did not ask the question beforehand.

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Marcin, Alfa Romeo MiTo

Vehicool Automotive Services

Canning Vale
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"Friendly, efficient and down to the detail of the services. thanks!"

Deni, Nissan Dualis/Dualis+2

AME Automotive

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An exterior clean and vacuum were meant to be provided as part of my repair howe...

An exterior clean and vacuum were meant to be provided as part of my repair however AME don't actually provide this with repairs, only services which was a little disappointing. Customer pick up and drop offs are also offered but they were unable to provide this service due to my times clashing with their busy period. There weren't any courtesy vehicles available either but I guess that would be beyond their control. So really I never received any of the 'extras' listed on the quote page. Apart from that the work I requested was completed and the service was friendly.

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Delane, Holden Astra

Progressive Auto Care

Willetton
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"Very helpful, and honest staff. Good prices!"

Jacoline, Hyundai Getz

Schultz Automotive Services

Willetton
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Good points. Cleaned vehicle. Customer drop off offered. Easy booking. Good comm...

Good points. Cleaned vehicle. Customer drop off offered. Easy booking. Good communication regarding extra items. Improvement possibilities. Put up dash shade for midday heat (I will make it obvious), engine oil fill bit too high, better to have correct or a little low. More explicit arranging of customer pickup.

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David, HYUNDAI i30

City Subaru Maddington

Maddington
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"The communication the timing and demeanour of the service people"

Steve, Honda Jazz

Huntingdale Automotive Repairs

Maddington
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Quick, helpful and a no fuss service. Will be using Huntingdale Automotive Repai...

Quick, helpful and a no fuss service. Will be using Huntingdale Automotive Repairs again for service & mechanical work.

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Derek, Ford Ranger

Motorsport Service Centre

Kenwick
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"Great Service and great price, 100% trustworthy!"

Halei, KIA CARNIVAL

Midas Cannington

Cannington
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"Very Professional, didn't have to wait long, got straight onto the job!"

Liz, Honda Accord Euro

Keystone Garage

Claremont
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"Troy at Keystone was very good to deal with. Thank you."

Mark, Volkswagen Tiguan

Battery and Auto Services

Bentley
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"The guys were just awesome. I have already recommended them to friends"

Michelle, Volkswagen Golf

ABS Kewdale

Kewdale
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Second time here for a service and had a very good experience. Highly recommende...

Second time here for a service and had a very good experience. Highly recommended!

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Ephraim, Hyundai i40

ABS Kewdale Mobile

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star star star star star_half

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Excellent service, speedy, and very courteous. Everything is explained well, no ...

Excellent service, speedy, and very courteous. Everything is explained well, no oil stains on the driveway or anything like that, they were very careful to not make a mess, and it's super cheap to boot. What more could anyone ask for?

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Robert, Toyota Camry

Autorite Service Centre

Perth CBD
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Excellent customer service, prompt confirmation of date/time and fast turnaround...

Excellent customer service, prompt confirmation of date/time and fast turnaround.

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Jennifer, MAZDA Mazda2

Scotts Mobile Mechanics Belmont

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"Amazing people, personal service, and I was fully informed the whole way!"

Marnie, Holden Captiva

Book trusted and local mechanics with AutoGuru.

With AutoGuru, you can search, compare and book mechanics all in one place online. We have mechanics who are open on Saturday's, just to make your life that little bit easier.

So we can provide you with accurate quotes, let us know your details and we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can then book and pay online. All you have to do is turn up on the day you nominated then its happy days!

We've got awesome mechanics that are open on Saturday! You can book them instantly on AutoGuru or give us a call to chat with one of our friendly team members on 1300 655 661. Book trusted local mechanics and know exactly what you're paying upfront. Too easy!

Questions? Speak with a Service Advisor
1300 655 661